Crestview Cadillac, Inc.

Crestview Cadillac turned out to be a wonderful place to view, test drive, and purchase a vehicle. Our sales team was incredibly kind, helpful and very transparent. Consequently, we purchased a great car view, test drive, and purchase a vehicle. Our sales team was incredibly kind, helpful and very transparent. Consequently, we purchased a great car at a great price with some help from our sales consultant. More

Wonderful team, responsive, respectful of my time, and listen and delivered exactly what I wanted listen and delivered exactly what I wanted More

Had a great experience with Emily at Crestview. She was super knowledgeable about the cars and the entire process was smooth. She was super knowledgeable about the cars and the entire process was smooth. More

Efficient and timely service. Friendly toward me personally. Washed car before I left. Didn't over charge me. Friendly toward me personally. Washed car before I left. Didn't over charge me. More

Very helpful and able to reschedule our appointment when the transport was a few days late bringing my car to me. the transport was a few days late bringing my car to me. More

Ron is great! Would recommend him and the service team to anyone. Very happy with the dealership. Always great service every time I’ve been there. Would recommend him and the service team to anyone. Very happy with the dealership. Always great service every time I’ve been there. More

Good and great courtesy car took awhile for the engine to get repaired but they did give me a new engine and it is running great Cadilac still Les me a paint job some floor mats and a rear end hatch plate bu get repaired but they did give me a new engine and it is running great Cadilac still Les me a paint job some floor mats and a rear end hatch plate but other than that it’s fine More

Hope they keep doing a good work For sure I will keep coming back Also recommend to friends. coming back Also recommend to friends. More

Ridiculously expensive. Because of the built in diagnostics, they were able to diagnose the needed repair but then charged me a small fortune to get my car back. Because of the built in diagnostics, they were able to diagnose the needed repair but then charged me a small fortune to get my car back. More

Went in because we were going to lease an Optiq, was ready to pay the downpayment to order, was very excited about it. We had an appointment set up for test drive. Confirmed by phone and confirmed by te ready to pay the downpayment to order, was very excited about it. We had an appointment set up for test drive. Confirmed by phone and confirmed by text, the time for our test drive. Arrived and checked in at the front desk, and the person we were suppose to ask for, Adam,  was busy, so we waited, and waited, and waited. Almost an hour later, and not one person had asked us if we needed help or bothered to help us. Finally asked the front desk lady why we were never helped, she said all the salespeople were busy.....but we saw several of them at their desks looking at their cellphones. She finally asked for a salesperson over the loudspeaker, and one finally appeared, 5 minutes before the store was about to close. So we had to leave without even talking to someone about ordering. Very frustrating, we will probably order from someplace else if that is the way they treat customers. Not the luxury experience you are supposed to expect from a luxury dealership. More