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Crestmont Volkswagen

Pompton Plains, NJ

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rated
119 Reviews

730 State Route 23

Pompton Plains, NJ

07444

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Showing 119 reviews

November 05, 2018

Quick in and out for a light bulb change So this is a job that ordinary people can no longer do on their own, but when that light flashes, you have to take action or probably get a ticket. Bu More

by Randi's EOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forget the service writer's name, but she was terrific.
Nov 10, 2018 -

Crestmont Volkswagen responded

Her name is Mallory and your'e right she is terrific! Thank you for coming to Crestmont Volkswagen and thank you for your review! Mallory Biss can be reached directly at mallory.biss@crestmont23.com or 973-248-4852.

August 22, 2018

10,000 mile service Fast, easy to set up. Great service. Work was completed within a very reasonable amount of time. Will return for future service needs. Great job! More

by shuhnicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Baker
Aug 25, 2018 -

Crestmont Volkswagen responded

Thank you for coming to Crestmont Volkswagen and thank you for your review!

May 25, 2018

When you want or are thinking of a Volkswagen, DRIVE HERE I've been driving over 30 mins out of my way to go to Crestmont for sales and service for over 7 years. There is a VW dealership around the corner fr More

by MarkyMcFly55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALL the girls at the reception desk. , Dave Baker, Josh Hennion, Brad Conger
May 26, 2018 -

Crestmont Volkswagen responded

Thank you for choosing Crestmont Volkswagen and thank you for your review! We really appreciate the effort you take to visit us.

April 25, 2018

Knowledgeable, forthright & efficient Was greeted at the dealership by John Fitzgerald, I was immediately impressed that none of the standard questions asked by the majority of salesmen we More

by Dave R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fletcher
Apr 26, 2018 -

Crestmont Volkswagen responded

John Fletcher is definitely an 11! Thank you for choosing Crestmont Volkswagen and thank you for your review. John Fletcher can be reached directly at 973-248-4810 or john.fletcher@crestmont23.com

March 31, 2018

Amazing service to the customer excellent Sale person are Great the best people te deal with when come to buy new car nancy single ton than yo guy all for youre help More

by KAMIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Gross, Dave Baker, Josh Hennion, Nancy Singleton
Mar 31, 2018 -

Crestmont Volkswagen responded

Thank you for coming to Crestmont Volkswagen and thank you for your review! Nancy Singleton can be reached directly at 973-248-4811 or nancy.singleton@crestmont23.com

February 26, 2018

Meringer service Great service experienceDabe Baker is greatalwaus great a warm welcome quick service and reasonable price I recommended this dealership (Creatmont) to More

by VWBoy17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Gross, Dave Baker, Nancy Singleton
Feb 26, 2018 -

Crestmont Volkswagen responded

Thank you for coming to Crestmont Volkswagen and thank you for your review!

November 29, 2017

Service Want to give kudos to David Baker, service manager for his honesty with the needs of service for my Jetta. He was in constant contact with me, with More

by VWdasauto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Baker
Dec 09, 2017 -

Crestmont Volkswagen responded

Thank you for bringing your vehicle to Crestmont VW and thank you for your kind review!

August 14, 2017

Hard to read I met with John briefly. He seemed to give a good price up front without posturing. However, he wasn't especially accommodating to my requests for spe More

by bobsacamano
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Fletcher
Aug 31, 2017 -

Crestmont Volkswagen responded

Thank you for your feedback. We apologize if John came across that way. I am sure that it was not intentional. It is not entirely unusual for people to consider various brands when shopping for a vehicle. Thanks for coming and hopefully we can work together in the future.

July 29, 2017

Happy repeat customer This was my third vehicle purchased from Crestmont. Each time I make a purchase I am very satisfied. The staff is helpful and pleasant and they make More

by grange37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Conger
Aug 01, 2017 -

Crestmont Volkswagen responded

Thank you for coming back to Crestmont Volkswagen for your third purchase and thank you for your thoughtful review!

July 07, 2017

Wonderful experience! I have now leased two Jettas with Josh and both experiences were great! He makes a process that can sometimes be daunting much easier and more enjoyab More

by Kate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hennion, Nancy Singleton
Jul 08, 2017 -

Crestmont Volkswagen responded

Josh and Nancy are breaking stereotypes everyday:) Thanks for coming back to Crestmont Volkswagen and thank you for your wonderful review. Do not hesitate in reaching out to us if you need any further assistance. Nancy Singleton can be reached at 973-248-4811 or nancy.singleton@crestmont23.com Josh Hennion can be reached at 973-248-4801 or josh.hennion@crestmont23.com You can schedule your service appointments by following this link https://www.crestmontvolkswagen.com/schedule-car-maintenance-or-auto-repair-pompton-plains-nj

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