Crest Volvo Cars - Service Center

Best Service Ever!!! Eric Lamela always provides the Best customer service any time I bring my Volvo in for service. Keep up the excellent customer service Crest Volvo!!! Eric Lamela always provides the Best customer service any time I bring my Volvo in for service. Keep up the excellent customer service Crest Volvo!!! More

Excellent service Excellent customer services, friendly and knowledgeable service advisor Lynn Ford, service job was done on time, highly recommended and difinately wil Excellent customer services, friendly and knowledgeable service advisor Lynn Ford, service job was done on time, highly recommended and difinately will return for future services. More

Great Salesman, Great Service! I have purchased two Volvo's from Crest (a 2010 XC60 and 2018 XC60). I have had the same salesman and service specialist throughout the years. Barry I have purchased two Volvo's from Crest (a 2010 XC60 and 2018 XC60). I have had the same salesman and service specialist throughout the years. Barry Pinlac is a perfect salesman! He is not pushy, has kept in touch with me yearly and when I decided to trade in my 2010 for a 2018 he knew exactly what I wanted in a new car and didn't try to upsell me on anything. As for service Lynn Ford is excellent! He always listens to my issues and needs and makes sure I am satisfied with the service before I leave the dealership. Lynn can't possibly provide any better service than he does now. He serviced my 2010 Volvo and is continuing with my 2018. More

Crest Volvo Plano TX CV joint replacement. Work was done professionally. Interactions with Jordan were helpful and pleasant. Jordan was very informative, knowledgeable and CV joint replacement. Work was done professionally. Interactions with Jordan were helpful and pleasant. Jordan was very informative, knowledgeable and eager to keep the process moving forward. I really appreciated his input and help. More

An excellent trip to the dealer Under warranty our Volvo was having some issues we needed it taken in for. There was no wait when bringing our car in we were immediately greeted by t Under warranty our Volvo was having some issues we needed it taken in for. There was no wait when bringing our car in we were immediately greeted by the service technician who listened to all of our issues. The loan car provided was a full size SUV however I was to tall to fit in so they changed to an SUV that suited me. The XC90 we had on loan was very nice almost as nice as ours. I was given consistent updates as to the status of our vehicle and it was returned fully detailed. This is why we will only do business with Crest. Not only are the vehicles top of the line but the service you get afterward can’t be beat. More

Vehicle Service Their service is always very good, and they are courteous and timely every time. Vehicle always comes back in excellent condition. Loaner car is alway Their service is always very good, and they are courteous and timely every time. Vehicle always comes back in excellent condition. Loaner car is always ready. Happy with their service, even if a bit expensive. More

Was in for service and I was in and out. Great customer serv Everyone is knowledgeable and very professional. Fast and friendly service. My advisor Juan was busy when I got there but someone else was quick to st Everyone is knowledgeable and very professional. Fast and friendly service. My advisor Juan was busy when I got there but someone else was quick to step in and help until he was available. More

C70 Service Keith is always helpful and is always trying to find me coupons to lower the service charges, which seem to just go higher, and sadly more frequent on Keith is always helpful and is always trying to find me coupons to lower the service charges, which seem to just go higher, and sadly more frequent on my C70. The service personnel are always friendly and nice. I trust the work done through this service department, but honestly I may have to start looking for cheaper options from now on. More

First Volvo service appointment I was unsure where to take my XC70 because I bought it out of state. I read a lot of reviews that raved about Juan at Crest and was very glad I gave I was unsure where to take my XC70 because I bought it out of state. I read a lot of reviews that raved about Juan at Crest and was very glad I gave them a try. Juan took excellent care of me and the car. I had a lot of questions about things I wanted, and Juan got me all the answers I needed. Volvo covers a lot of maintenance for the first 3 years/10k, (and Crest offers a lot on top of that if you buy your car from them) and Juan explained the difference. The 1 thing I had to pay for was tire rotation & balance, but the price was no more than a discount center which I thought was great. The wait area was nice and comfortable with food and drinks available. They completed the service exactly on time! I felt everyone treated me like a valued customer even though I didn't get my car there. No one tried to upsell me anything which I appreciated. I will totally be a return customer. Thanks Juan for making my first visit to Crest so easy! More

Service Juan Perez, always goes above and beyond to make the whole process go smoothly. Juan has communicated very well and has informed us of the importan Juan Perez, always goes above and beyond to make the whole process go smoothly. Juan has communicated very well and has informed us of the importance in maintaining our vehicle. Crest Volvo is in a class of its own. More