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Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,172 Reviews

1,172 Reviews of Crest Volvo Cars - Service Center

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March 27, 2025

Jordan and the Crest team were fast, efficient, and thorough for my first maintenance visit with my new Volvo! More

by MBaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2025 -

Crest Volvo Cars responded

Thank you for the great feedback! We're so glad to hear that Jordan and the Crest team provided you with a fast, efficient, and thorough experience during your first maintenance visit. We’re happy to know you’re enjoying your new Volvo and look forward to continuing to serve you in the future!

March 27, 2025

Ally is the best in supporting her customers. Always welcoming and providing best solution for her customers . More

by SHIJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2025 -

Crest Volvo Cars responded

Thank you for the amazing feedback! We're so glad to hear Ally provided you with outstanding support and always made you feel welcome. She truly goes above and beyond to find the best solutions for her customers. We appreciate you sharing your experience and look forward to serving you again soon!

March 26, 2025

Jordan is my advisor and he did a wonderful job in getting my repairs and maintenance completed. More

by rlfaircloth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2025 -

Crest Volvo Cars responded

Thank you for your feedback! We're glad to hear that Jordan provided excellent service and took care of your repairs and maintenance. We appreciate your trust and look forward to assisting you again in the future!

March 26, 2025

It took 2:30 hours to change a tire and run inspection. WITH appointment. It seemed a bit excessive of a wait More

by CATHY.SANTAMARIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2025 -

Crest Volvo Cars responded

Thank you for sharing your feedback. We are sorry to hear that you are not satisfied with your service appointment. We understand how frustrating this can be, and we would like to address your concerns. Please reach out to General Manager, Jason Pickering, at jpickering@vtaig.com or 469-384-2688, and he will assist in ensuring we improve our service going forward. We appreciate your patience and hope to have the opportunity to make things right.

March 26, 2025

It’s always my great pleasure to have my two XC 90 services at Crest Volvo in Frisco. Everyone there is competent and attentive to the needs of the clients and their cars. Ally is very special and doe More

by A_MAZZAMUTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2025 -

Crest Volvo Cars responded

Thank you for sharing your wonderful feedback! We're thrilled to hear that your experiences have been consistently positive. Ally truly goes above and beyond, and we're grateful for your kind words about her service. We look forward to continuing to provide great care for both you and your vehicles!

March 26, 2025

Bryan was extremely helpful in keeping me updated on parts ordered and availability of repair time. I think this may be the quickest service appointment I’ve ever experienced. Good communication is v More

by brendahall8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Locke Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Bingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2025 -

Crest Volvo Cars responded

Thank you for your kind words! We're thrilled to hear that Bryan kept you well-informed and made your service appointment quick and efficient. We agree that good communication is key, and we're glad Bryan delivered excellent service throughout the process. We truly appreciate your feedback and look forward to assisting you again in the future!

March 26, 2025

Lyn is always great to work with. He always resolves whatever issues I have with my vehicle. More

by BRENDAMEYERS9740
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2025 -

Crest Volvo Cars responded

Thank you for your wonderful feedback! We're so glad to hear that Lyn consistently provides great service and is always there to resolve any issues with your vehicle. We truly appreciate your trust and look forward to continuing to work with you!

March 25, 2025

Great service particularly when Jordan farmer is the service adviser. Very honest straight forward advisor More

by NAGUIBFAMILY
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Crest Volvo Cars responded

Thank you for the shout-out! We appreciate your feedback regarding Jordan and his honest, straightforward approach. Thank you for recognizing his dedication.

March 25, 2025

Crest always goes above and beyond! Thank you to Jeremi and his team for taking care of our needs. More

by BRIAN.STONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Crest Volvo Cars responded

Our pleasure! We're happy to have been of service.

March 24, 2025

Great services over all. I would highly recommend Crest Volvo Plano for its excellent services More

by PHUONGTHAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2025 -

Crest Volvo Cars responded

Thank you for your kind words! We’re thrilled to hear you had a great experience with us. We appreciate your recommendation and look forward to serving you again in the future!

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