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Crest Volvo Cars - Service Center
Frisco, TX
945 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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945 Reviews of Crest Volvo Cars - Service Center
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October 08, 2018
Excellent Sales and Service I love my XC40 and I love Crest Volvo. From sales to service this dealership bends over backwards to accommodate. My service rep Chris Freeze did just I love my XC40 and I love Crest Volvo. From sales to service this dealership bends over backwards to accommodate. My service rep Chris Freeze did just that today. More
by Dinah123
Employees Worked With
Douglas Aaron, Duncan McPhail
October 04, 2018
Great Quick turnaround with problem solved. The loaner was same as model being serviced. They deserve an A for effort as well as the completed product Quick turnaround with problem solved. The loaner was same as model being serviced. They deserve an A for effort as well as the completed product More
by Richard 1
Employees Worked With
Jorden Farmer
October 03, 2018
Awesome service I had blown a tire and they got me in and out very quickly. Very satisfied. Tech was awesome Always professional and efficient. Thank you Volvo. I had blown a tire and they got me in and out very quickly. Very satisfied. Tech was awesome Always professional and efficient. Thank you Volvo. More
by chris123
Employees Worked With
I don’t remember his name
September 28, 2018
Outstanding Customer Service We have used Crest for 4 years. Keith always takes good care of us and provided outstanding service. My son will now be using Crest for his car. The We have used Crest for 4 years. Keith always takes good care of us and provided outstanding service. My son will now be using Crest for his car. The phrase “customer for life” comes to mind More
by Happy Customer
Employees Worked With
Keith Wiedmann
September 20, 2018
Total red carpet service I found the perfect car and the process couldn’t have been easier. The follow up and service have exceeded expectation. This dealership is a class act I found the perfect car and the process couldn’t have been easier. The follow up and service have exceeded expectation. This dealership is a class act. More
by JerseyGirl
Employees Worked With
Renato Bonilla-Montes
September 18, 2018
Routine maintenance Great customer service, pleasant waiting area along with complimentary coffee, water and pastries. The service staff always explains exactly what Great customer service, pleasant waiting area along with complimentary coffee, water and pastries. The service staff always explains exactly what will/needs to be done and cost if any. More
by Braswell R
Employees Worked With
Lyn Ford
September 13, 2018
Absolutely Amazing I had a great experience at Crest Volvo and I look forward to purchasing my next Volvo XC-90 from them soon. The level of customer service is incredib I had a great experience at Crest Volvo and I look forward to purchasing my next Volvo XC-90 from them soon. The level of customer service is incredible! More
by Iam12kno
Employees Worked With
Keith, Whitney Chase (Fritzke)
September 07, 2018
Service Review My experience was excellent. Service personnel were experienced, courteous and extremely helpful. Facility was clean and comfortable. Loaner car was r My experience was excellent. Service personnel were experienced, courteous and extremely helpful. Facility was clean and comfortable. Loaner car was readily available and spotlessly clean. More
by Niesman,km70
Employees Worked With
Jordan Farmer
September 06, 2018
To d highest satisfaction, job done well Very satisfied with d service. Lyn Ford very professional, updates customer for service to be done, positive customer service. Highest recommendations Very satisfied with d service. Lyn Ford very professional, updates customer for service to be done, positive customer service. Highest recommendations for his caring attitude More
by Soulmate
Employees Worked With
Other Employees :
Lyn Ford-cares very good to his customers. He’s d best of them all?? Positive attitude
September 03, 2018
Battery Replacement and Maintanance My daughters car would not start early Friday morning the beginning of Labor Day weekend due to a dead battery and she needed the car on Saturday to My daughters car would not start early Friday morning the beginning of Labor Day weekend due to a dead battery and she needed the car on Saturday to drive to Oklahoma. I took it to Crest Volvo in Plano and was fortunate to get Jordan Farmer as my Service Contact. Even thought the Service Center was packed due to the day before a holiday Jordan said he would get he car by late in the day which is all we needed. The car was still under warranty for one more month so Jordan did all the maintenance allowed, he was extremely professional and responsive. I have an Infinity from Crest and do not receive the same professional and responsiveness, when purchasing my next car I will consider Crest Volvo due to the service received and positive feedback from my daughter support from Volvo. More
by Pete from Plano
Employees Worked With
Jordan Farmer
