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Crest Volvo Cars - Service Center

Frisco, TX

5.0
945 Reviews

945 Reviews of Crest Volvo Cars - Service Center

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January 15, 2019

Crest Volvo repair Service advisor Jordan was outstanding and kept me advised on all repairs. Car was ready early and returned washed and ready to go. And I got to use a More

by Mary123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
Feb 15, 2019 -

Crest Volvo Cars responded

From all of us at Crest Volvo Cars, we say thank you!

January 05, 2019

Excellent service Lyn Ford always looks out for me and my car. He is conscientious, polite, and professional. Every time I go to the dealership for service, I know ever More

by Author
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
Feb 15, 2019 -

Crest Volvo Cars responded

We appreciate you taking the time to leave us a positive review!

January 01, 2019

Front end vibration Lyn Ford as a service advisor was excellent. He did everything I asked for and then some. Most importantly the problem was fixed in one painfree vis More

by Dieterjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
December 29, 2018

Over the top service when it was needed We were on a road trip and realized that our wiper washer fluid was not properly coming out of the hose onto the windshield. We called from the road a More

by On the road Volvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bulkeley
Dec 31, 2018 -

Crest Volvo Cars responded

At Crest Volvo, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make your visit great. Thank you for choosing our dealership for service!

December 24, 2018

Awesome service Lynn ford has again provides excellent and timely service. Took care of all the minor issues, prompt on Service and communication. will be back on ne More

by Jatnguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn ford
Dec 26, 2018 -

Crest Volvo Cars responded

We’re glad our service department provided you with a fast, friendly service experience! Thank you!

December 13, 2018

Exceptional efficient service! Went in for annual maintenance- very detailed and thorough. Explained everything to me- was quick and efficient. Please to know my car is safe and rea More

by VolvoLady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lynn Ford
Dec 13, 2018 -

Crest Volvo Cars responded

We’re glad our service department provided you with a fast, friendly service experience. Thank you for choosing Crest Volvo as your dealership!

December 06, 2018

Replace alternator I was given prior notice when I a loner was available. When I arrived at Crest, everything went smoothly from there. My Volvo is operating as it shoul More

by Hudpleased
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Ford
Dec 07, 2018 -

Crest Volvo Cars responded

It is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing Crest Volvo!

December 04, 2018

Awesome service! Lyn Ford is always courteous and professional. Although I’m offered a loaner car, I always wait for my car to be serviced and the wait is usually sh More

by Bonnie8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
Dec 05, 2018 -

Crest Volvo Cars responded

Lyn is such an asset to the service team here at Crest Volvo and we are so glad to hear this kind feedback. Thank you!

December 01, 2018

volvo’s Service Lyn has been assisting us for many years. We are very satisfied with his service and help. He understand and remember our car and issues very clearly. More

by Simon89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
Dec 03, 2018 -

Crest Volvo Cars responded

Lyn is such an asset to the service team and we are so glad you got the chance to work with him. Thank you for your kind words!

November 30, 2018

LETS HOPE WE DONT HAVE THW SAME PROBLEM AGAIN! 2018 XC 90, 6 hours before I hit the rode for Thanksgiving the Suspension Failure indicator light came on! Not happy. Can I trust car!!! More

by Malone 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Delgado
Dec 03, 2018 -

Crest Volvo Cars responded

Malone, we would be happy to speak with you further about the 2018 XC90. Please reach out to Jeremi Chapman, Service Director, JChapman@vtaig.com at your earliest convenience.

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