Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,172 Reviews

1,172 Reviews of Crest Volvo Cars - Service Center

Sort by
March 30, 2025

Service was great. Loaner was perfect. Bryce, my service advisor made my visit easy. All around great experience. More

by kevin.johnson09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Bingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2025 -

Crest Volvo Cars responded

Thank you for sharing your experience! We're glad to hear that Bryce made your visit smooth and that you were pleased with the service and loaner vehicle. Providing a seamless and hassle-free experience is always our goal, and we appreciate your feedback. We look forward to assisting you again in the future!

March 30, 2025

My service with Lyn was outstanding. He listened to my issue, helped me understand the service process, kept me informed about the status of my service, and arranged for my return to the More

by jrstover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

Crest Volvo Cars responded

Thank you for sharing your experience! We’re so glad to hear that Lyn provided outstanding service and kept you informed throughout the process. We truly appreciate your feedback and are happy we could assist you.

March 30, 2025

Lyn was courteous, informative, and provided an accurate timeline for service. I will schedule future service needs with Crest. More

by wichitasooner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2025 -

Crest Volvo Cars responded

Thank you for your feedback! We're glad to hear that Lyn provided courteous and informative service, along with an accurate timeline for your service. We appreciate your trust and look forward to assisting you with your future service needs!

March 29, 2025

Dealership was efficient. Was able to schedule appointment quickly, loaner vehicle was readily available, and service was completed promptly as communicated. I especially li More

by VEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2025 -

Crest Volvo Cars responded

We're so glad to hear that you had an efficient experience with us! It's great to know that you appreciated the quick appointment scheduling, the availability of the loaner vehicle, and the timely service. We're also happy that the video review and electronic approval process made a positive impact. Thank you for your feedback, and we look forward to serving you again in the future!

March 29, 2025

Lyn Ford is without peer & the best service advisor I have had in over 30 years. His communication as well as going the extra mile makes all the difference in the world. More

by ressex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2025 -

Crest Volvo Cars responded

Thank you for sharing your experience! We're so glad to hear that Lyn Ford has provided you with outstanding service. We truly appreciate his dedication to going above and beyond for our customers. It's great to know his efforts have made a positive impact on your visits. We look forward to continuing to serve you!

March 28, 2025

We love Volvo more because of Lynn! Lynn is so knowledgeable, hospitable, and helpful! Thanks! More

by KWANGMINKOH
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Bingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

Crest Volvo Cars responded

It's wonderful to hear that Lynn has made such a positive impact on your experience! We're delighted that you find him knowledgeable, hospitable, and helpful. We understand that excellent service can truly enhance the ownership experience, and we're glad Lynn has provided that for you. Thank you for sharing your appreciation!

March 28, 2025

Ally and the Crest Volvo team are always great and very accomodating to work with. More

by MEL_1280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

Crest Volvo Cars responded

It's great to hear that Ally and the team consistently provide you with excellent and accommodating service! We appreciate you taking the time to share your positive experience. We're glad they make working with us so easy, and we look forward to seeing you next time!

March 28, 2025

I was greeted promptly and in a friendly manner. The dealership is clear and very inviting. The courtesy car was waiting for me. All staff members seem to know ther job and do it well. More

by wonderfulee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

Crest Volvo Cars responded

It's fantastic to hear about your positive experience! We're pleased that you were greeted promptly and in a friendly manner, and that you found the dealership clear and inviting. We're also glad the courtesy car was ready for you. It's wonderful that you observed our staff members performing their jobs well. We strive to create a welcoming and efficient environment for all our customers. Thank you for sharing your feedback and we look forward to seeing you next time!

March 28, 2025

Lynn did a great job helping me. My car was perfectly clean when I came to pick it up More

by MSHOLDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

Crest Volvo Cars responded

It's wonderful to hear that Lynn provided you with such helpful service! We're also delighted that your car was perfectly clean upon pickup. We understand that a clean vehicle adds to the overall service experience, and we're glad we met your expectations. We appreciate you taking the time to share your positive feedback.

March 28, 2025

Lyn has been our advisor for 20yrs and we trust him - quality of service remains high More

by RCSNEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

Crest Volvo Cars responded

It's wonderful to hear about your long-standing relationship with Lyn! We're delighted that you've trusted him as your advisor for 20 years, and that the quality of service remains consistently high. We truly value customer loyalty and are pleased that we've been able to earn your trust over the years. Thank you for sharing your feedback.

1
...
7
8
9
...
118