Crest Volvo Cars - Service Center
Frisco, TX
1,177 Reviews of Crest Volvo Cars - Service Center
Just great Everyone is welcoming, responsible , polite Just great Everyone is welcoming, responsible , polite and knowledgeable! Hate that Isabel left! She was very good ambassador for your dealership!! Just great Everyone is welcoming, responsible , polite and knowledgeable! Hate that Isabel left! She was very good ambassador for your dealership!! More
The people at Crest Volvo helped me by getting my car in for the earliest appointment available. I was on the road from Kansas to visit my daughter at Baylor. My service consultant was in touch with me befo for the earliest appointment available. I was on the road from Kansas to visit my daughter at Baylor. My service consultant was in touch with me before 8 the next morning. Ally had an idea as to what was going on. Asked permission to pursue diagnostic evaluation. Great communication they the repair process and then I okayed routine service to be performed as well. Great customer service! My Volvo XC 90 is once again running like a champ. Clean as can be when I picked it up. More
Outstanding Customer Service - David Bulkeley. I have a Volvo XC 70 which has been serviced at Crest for the last 10 years. Not often do you find a customer service consultant like David who provides exce Volvo XC 70 which has been serviced at Crest for the last 10 years. Not often do you find a customer service consultant like David who provides exceptional customer service. He is very personable, communicates clearly provides various options to the repair etc. i would purchase a car at Crest - because I know I will get this unique post purchase service experience. More
Lyn Ford walked me through everything, convinced me the car was “middle age” by Volvo mileage (183,000) standards and that I would continue to love my vintage auto for 200,0:00 miles more! i was amazed at car was “middle age” by Volvo mileage (183,000) standards and that I would continue to love my vintage auto for 200,0:00 miles more! i was amazed at the smooth ride as I left the dealership. Well done, Volvo service department! More
I was very appreciative of Ally squeezing me into the schedule last minute and for ensuring that my vehicle was ready in time for me to go to work! She was great at communicating what was my problem with schedule last minute and for ensuring that my vehicle was ready in time for me to go to work! She was great at communicating what was my problem with vehicle. My concern with vehicle was addressed and have no problems. More
David was fantastic. He was professional and straightforward. I have been oversold so many times at other dealerships when I need quick service, such as tire replacement, and they tried to take straightforward. I have been oversold so many times at other dealerships when I need quick service, such as tire replacement, and they tried to take advantage of me. David quickly got the answers I needed and gave me peace of mind. I had such a great experience purchasing my Volvo from Crest and I'm relieved to know that the service team is A+ as well! More
Service adviser, Jordan Farmer always makes customers feel good. I am looking forward next service. feel good. I am looking forward next service. More
Ally does a fantastic job providing the ultimate service experience. She is the ultimate professional. experience. She is the ultimate professional. More
David Bulkeley did an amazing job helping me with my car. His attention to detail helped me get an overlooked problem fixed! I had a loaner car and was in and out with no problem. Great service. His attention to detail helped me get an overlooked problem fixed! I had a loaner car and was in and out with no problem. Great service. More