Crest Volvo Cars - Service Center
Frisco, TX
945 Reviews of Crest Volvo Cars - Service Center
I had a good experience. Jordan was great. They replaced motor in my sun roof under warranty. Loan car experience was easy. Booking appt was easy too! motor in my sun roof under warranty. Loan car experience was easy. Booking appt was easy too! More
Lynn was very professional and kind. We highly recommend his service. The service was prompt and the repair to the AC was diligently performed. Very good his service. The service was prompt and the repair to the AC was diligently performed. Very good More
Crest Volvo I am extremely satisfied with the service and attention to detail. I highly recommend their service team. Everyone at Crest Volvo will extend the red carpet and make you feel welcomed if you're attention to detail. I highly recommend their service team. Everyone at Crest Volvo will extend the red carpet and make you feel welcomed if you're in the market for a new or preowned vehicle. More
It was refreshing to deal with Crest Volvo. They were professional, straight forward, and prompt in service requested on my Volvo. I live in Oklahoma and had visited a Volvo dealer in OKC. I wanted an ex professional, straight forward, and prompt in service requested on my Volvo. I live in Oklahoma and had visited a Volvo dealer in OKC. I wanted an extra key fob for my vehicle. The cost would be around $400. However Volvo-OKC looked at car and stated I needed NEW software to get key fob. Estimate was over $1000 !!! I declined service for the car was 9 years old and I suspected that they were padding my bill. My assumption was correct!!! I made an appointment with Crest and sure enough they program a new key fob for $400 and after telling them my story they stated there was nothing wrong with my software!! Thank you Crest Volvo for your honesty!! I will gladly drive the 3 hours for you to service my car simply based on your honesty and integrity! More
I have loved my Volvos and Crest Volvo is an amazing dealership. The Service Advisors (especially Keith Weidman) are excellent with communication. They always seem to go above and beyond dealership. The Service Advisors (especially Keith Weidman) are excellent with communication. They always seem to go above and beyond More
Service done in a timely manner. Valet and loaner service are good and they delivered the car as promised. Overall experience was really good . Thanks are good and they delivered the car as promised. Overall experience was really good . Thanks More
Excellent service. The dealership had relocated to their new site just two weeks prior. They had already ironed out a flawless customer experience. No excuses, no delays. Clean, friendly, informative and new site just two weeks prior. They had already ironed out a flawless customer experience. No excuses, no delays. Clean, friendly, informative and on time. I look forward to my next visit. More
Staff is great specially service advisor and loan car reps. Signage needs to be more clear for entry and to exit from dealer ship . Thanks for reps. Signage needs to be more clear for entry and to exit from dealer ship . Thanks for More
Original calls made into call center went days before I had to call back and get directly with the service department. Once I reached service directly, everything was great. Mark was very helpful, detailed had to call back and get directly with the service department. Once I reached service directly, everything was great. Mark was very helpful, detailed oriented and took care of everything we discussed. More
Excellent service and open early hours during the morning. Each to find and reach location on Hwy 121. Extremely nice waiting room with free hot coffee, tea, water and snacks. morning. Each to find and reach location on Hwy 121. Extremely nice waiting room with free hot coffee, tea, water and snacks. More