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Crest Volvo Cars - Service Center

Frisco, TX

5.0
945 Reviews

945 Reviews of Crest Volvo Cars - Service Center

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September 17, 2020

I had a good experience. Jordan was great. They replaced motor in my sun roof under warranty. Loan car experience was easy. Booking appt was easy too! More

by Julieclayton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Crest Volvo Cars responded

Thank you for your positive feedback!

September 06, 2020

Lynn was very professional and kind. We highly recommend his service. The service was prompt and the repair to the AC was diligently performed. Very good More

by Pascalnewyork
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lynn
Sep 08, 2020 -

Crest Volvo Cars responded

Thank you for your positive review!

September 04, 2020

Crest Volvo I am extremely satisfied with the service and attention to detail. I highly recommend their service team. Everyone at Crest Volvo will extend the red carpet and make you feel welcomed if you're More

by rick747
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Farmer , Billy Delgado, Justin Wilcher
Sep 08, 2020 -

Crest Volvo Cars responded

Thank you for your positive feedback!

September 01, 2020

It was refreshing to deal with Crest Volvo. They were professional, straight forward, and prompt in service requested on my Volvo. I live in Oklahoma and had visited a Volvo dealer in OKC. I wanted an ex More

by Dvcrnr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Crest Volvo Cars responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

August 28, 2020

I have loved my Volvos and Crest Volvo is an amazing dealership. The Service Advisors (especially Keith Weidman) are excellent with communication. They always seem to go above and beyond More

by Arastrelli67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Weidman, Duncan McPhail
Aug 31, 2020 -

Crest Volvo Cars responded

Thank you for your positive review!

August 27, 2020

Service done in a timely manner. Valet and loaner service are good and they delivered the car as promised. Overall experience was really good . Thanks More

by Tito Cintron
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Farmer
Aug 28, 2020 -

Crest Volvo Cars responded

Thank you for your positive feedback, from all of us here at Crest Volvo Cars!

August 27, 2020

Excellent service. The dealership had relocated to their new site just two weeks prior. They had already ironed out a flawless customer experience. No excuses, no delays. Clean, friendly, informative and More

by Cwdicker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark
Aug 28, 2020 -

Crest Volvo Cars responded

Thank you for your positive feedback!

August 25, 2020

Staff is great specially service advisor and loan car reps. Signage needs to be more clear for entry and to exit from dealer ship . Thanks for More

by vijay rastogi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isabel and Jordan
Aug 27, 2020 -

Crest Volvo Cars responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

August 24, 2020

Original calls made into call center went days before I had to call back and get directly with the service department. Once I reached service directly, everything was great. Mark was very helpful, detailed More

by Greg Peters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Aug 27, 2020 -

Crest Volvo Cars responded

Thank you for your positive review!

August 19, 2020

Excellent service and open early hours during the morning. Each to find and reach location on Hwy 121. Extremely nice waiting room with free hot coffee, tea, water and snacks. More

by Roadrunner6064
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Crest Volvo Cars responded

Thank you for your positive review!

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