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Crest Volvo Cars - Service Center

Frisco, TX

5.0
945 Reviews

945 Reviews of Crest Volvo Cars - Service Center

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April 01, 2021

I have been a customer for more than 15 years, and I love that I have had the same Seevice Advisor. Everyone is so courteous and attentive. I wouldn't trust anyone else with my car! More

by VolvoGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lyn Ford
Apr 02, 2021 -

Crest Volvo Cars responded

Thank you for your positive feedback!

March 29, 2021

Excellent experience - no-friction transaction w valet service was best service experience I've ever had. Clear communication about service options and quick turnaround - David was great as usual. More

by cfargo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bulkeley
Mar 30, 2021 -

Crest Volvo Cars responded

Thank you for your positive feedback!

March 26, 2021

Great service! They take good care of my car with service, recommendation, upcoming maintenance costs, a quality loaner car, and a complimentary car wash along with tires. More

by myron_albert@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Weidmann
Mar 29, 2021 -

Crest Volvo Cars responded

Thank you for your positive feedback, from all of us here at Crest Volvo Cars!

March 24, 2021

Excellent service. They provide you car loaner at no charge while they are working on your vehicle. I was very pleased with my service advisor David, was very professional More

by sidhozh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bulkeley
Mar 25, 2021 -

Crest Volvo Cars responded

Thank you for your positive review!

March 23, 2021

Have owned Volvos since 1991, this is the only place I have used for all of my service. Very professional and continued communication while your vehicle is being serviced More

by TexasNative 2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyn Ford ????????????????
Mar 24, 2021 -

Crest Volvo Cars responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

March 17, 2021

My Volvos are excellent cars (I have two), but what keeps me coming back to Crest Volvo is my service advisor Lyn Ford. I’m never upsold on service that is not needed. In the rare instance I have a problem, More

by CTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
Mar 18, 2021 -

Crest Volvo Cars responded

We appreciate you taking the time to leave us a positive review!

March 16, 2021

Excellent care and attention to detail. Car wash with service as well. Did have a $21 charge for disposal however didn’t do any work requiring; just a key fob. More

by Lortobcopearce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Crest Volvo Cars responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 09, 2021

I was very pleased with my service yesterday. The man who managed my service was clear, complete and personable. I was able to wait outside in lovely weather. Wait time was reasonable. The car even sounds be More

by Fran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forgot the name of the man who managed my service. He was great!
Mar 10, 2021 -

Crest Volvo Cars responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

March 06, 2021

My service person is Jordan and he was great. Fast communication. responsive. Easy loaner process. Everyone was nice and professional. Honored a coupon with not issue. More

by Julieclayton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan farmer
Mar 08, 2021 -

Crest Volvo Cars responded

Thank you for your positive review!

March 04, 2021

David did an outstanding job, fast and efficient . Friendly, great customer skills . Great attention to details . Very knowledgeable and explained things with great details . Job well done More

by aeramirez50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Buckley
Mar 05, 2021 -

Crest Volvo Cars responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

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