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Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,181 Reviews

1,181 Reviews of Crest Volvo Cars - Service Center

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November 19, 2022

My Service Advisor, Lyn, is awesome. Really like the service and support he provides. Very happy with my (first) Volvo. More

by CNSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Crest Volvo Cars responded

Thank you for taking the time to leave us a positive review!

November 13, 2022

Excellent customer service… Better than Sewell. As a former Lexus owner, I am a Volvo brand lover and Crest Is the best and willing to negotiate to help me get my dream car. More

by Lkbower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Crest Volvo Cars responded

Thank you for taking the time to leave us a positive review!

November 11, 2022

Lyn Ford is the absolute best service advisor, we’ve been working with him for 20+ years and he always takes care of us! More

by Eric.graziano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Crest Volvo Cars responded

Thank you for your positive feedback!

November 08, 2022

I always receive great customer service when I take my car in for normal servicing More

by Maria P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Crest Volvo Cars responded

Thank you for taking the time to leave us a positive review!

November 04, 2022

The entire experience was very positive. Every member of the service team made me feel that they truly cared about doing a good job and they respectfully answered all my questions. More

by mrsstracman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stew
Nov 07, 2022 -

Crest Volvo Cars responded

Thank you for your positive feedback!

November 04, 2022

Lyn Ford has been my Service Consultant since 2008, he is a client-centered professional and knowledgeable about his product. My positive experiences with Crest Volvo, especially the service department, kee More

by sherylbundle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy George
Nov 04, 2022 -

Crest Volvo Cars responded

Thank you for your positive feedback!

November 04, 2022

Great service as always! Keith and Randy helped me with my appointment. Had arrived a bit early, but the team was able to get my service work done right away! Which was a More

by TW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy George
Nov 07, 2022 -

Crest Volvo Cars responded

Thank you for taking the time to leave us a positive review!

October 29, 2022

Car delivered on time and was notified of service completed on time. Great service advisor. More

by Terry Tice
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Crest Volvo Cars responded

Thank you for taking the time to leave us a positive review!

October 29, 2022

The staff and team went out of their way to get my car set for service and quickly get me in a loaner car. The work was done in short order and didn’t eat up my day. More

by gavenker
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Loaner car team
Nov 02, 2022 -

Crest Volvo Cars responded

Thank you for your positive feedback!

October 27, 2022

Our advisor Lyn took great care of us and our vehicle. He kept us updated on the progress of our repair and ensured we were well taken care of. He went beyond the extra mile. More

by Mstraughan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Crest Volvo Cars responded

Thank you for your positive feedback!

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