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Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,173 Reviews

1,173 Reviews of Crest Volvo Cars - Service Center

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April 13, 2025

Always a great experience when using Volvo service! Lyn Ford is excellent with communicating about my vehicle. I have nothing but great things to say. More

by SHANNON.TUMLINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Crest Volvo Cars responded

Thank you so much for your loyalty and kind words! We're happy to hear that Lyn continues to provide you with excellent service. Your trust in Lynn and Volvo over the years means the world to us. We look forward to many more great experiences with you!

April 10, 2025

I have been coming to Crest Volvo service dept. for years for both our vehicles. Excellent as always, Lynn, my advisor, goes beyond whatever I need done, I cannot say enough! More

by Cyrus F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2025 -

Crest Volvo Cars responded

Thank you for your continued trust in our service department! We’re thrilled to hear that Lynn consistently goes above and beyond to meet your needs. We truly appreciate your loyalty over the years and are grateful for the opportunity to serve you. If there’s anything else we can do for you, don’t hesitate to reach out!

April 10, 2025

A little expensive, but great service. Very nice and knowledgeable staff. I will bring my Volvo back here for service again. More

by JANTEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2025 -

Crest Volvo Cars responded

Thank you for your review! We’re happy to hear you had a positive experience with our service and staff. We understand that price is an important consideration, and we’re glad the quality of service made it worthwhile. We look forward to welcoming you and your Volvo back for future service!

April 08, 2025

Service was straightforward and easy. Went in for my 70k mile service and no pressure to get anything else. Loaner provided was clean and a newer version of my car. Overall 10/10. More

by cashpal2274
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Williams
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Apr 09, 2025 -

Crest Volvo Cars responded

Thank you for sharing your experience! We're happy to hear that your 70,000-mile service was smooth and pressure-free. It's great to know that you felt comfortable throughout the visit and that the loaner vehicle met your expectations—it’s always a bonus to enjoy a newer version of your car while yours is being serviced. We truly appreciate your kind words and are thrilled to hear it was a 10/10 experience!

April 07, 2025

Keith is great and the mechanics fixed everything so fast! Thank you for your urgency. More

by joshuabooth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2025 -

Crest Volvo Cars responded

Thank you for your kind words! We're thrilled to hear that Keith and our team were able to get everything fixed quickly and efficiently. We know how important it is to have things taken care of in a timely manner, and we’re glad we could meet your expectations. If there’s anything else we can do for you, feel free to reach out!

April 07, 2025

Lynn took 15 minutes of extra time to help me return the loaner, pick up my car and save another 170 mile round trip to Crest Volvo. He deserves a raise. More

by CRWATERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2025 -

Crest Volvo Cars responded

Thank you for sharing your experience! We're so glad to hear that Lyn went above and beyond to make your visit as convenient as possible. It’s employees like him who truly make a difference, and we appreciate you recognizing his efforts. We’ll be sure to pass along your kind words to Lyn and the team! If you need anything else, don’t hesitate to reach out.

April 07, 2025

There were very helpful and precise on what my car needed from service point. The team was courteous and kind. More

by vishalreddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2025 -

Crest Volvo Cars responded

Thank you for sharing your experience! We're happy to hear that the service team was both helpful and clear in explaining what your vehicle needed. It's great to know that their courteous and kind approach made a positive impression. Providing clear communication and thoughtful service is something we strive for, and we're grateful for your feedback. We look forward to assisting you again in the future!

April 06, 2025

I appreciate being able to use a car while mine is in the shop. Ally is always helpful, pleasant and accommodating when scheduling an appointment and keeping me updated on the car’s status. Having a clean ca More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Crest Volvo Cars responded

Thank you so much for your kind words! We're thrilled to hear that Ally has been so helpful and accommodating during your visits. It's great that the loaner car and regular updates made your experience more convenient. We’re also happy to know you enjoyed the added touch of a clean car when you leave. We truly appreciate your feedback and look forward to continuing to serve you!

April 06, 2025

Jordan Farmer is the very best service rep I have ever had. He takes great care of me and their entire service department is friendly and efficient.! More

by JAN.THORBURN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Crest Volvo Cars responded

Thank you for the fantastic review! We're thrilled to hear that Jordan and our service team have taken great care of you. It's always wonderful to know that our efforts to provide friendly and efficient service have made such a positive impact. We truly appreciate your kind words and look forward to assisting you again in the future!

April 06, 2025

Ally is always very helpful and friendly. Never seems bothered with you or your calls. Seems to have the customer's best interest in mind. She is definitely- an asset to your company's servic More

by CCBLOUNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : . Ally was off so Bryce was very helpful in assisting with a lyft driver from enterprise.
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Apr 08, 2025 -

Crest Volvo Cars responded

Thank you for the wonderful feedback! We’re thrilled to hear how helpful and friendly Ally has been during your visits. It means a lot to know that she consistently makes you feel welcome and supported. Her commitment to putting customers first truly stands out, and we agree—she’s a valuable part of our service team. We appreciate you taking the time to recognize her!

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