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Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,181 Reviews

1,181 Reviews of Crest Volvo Cars - Service Center

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February 22, 2025

love dealing with Crest Volvo and its fantastic team. Any time I have concerns i feel appreciated and know they will take care of me and my car More

by JCHAPMAN11
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Bingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2025 -

Crest Volvo Cars responded

Thank you for your wonderful review! We're thrilled to hear that you’ve had such a positive experience with our team. We always strive to ensure our customers feel valued and well taken care of, and we’re glad to know we’ve met your expectations. We look forward to continuing to serve you and your car in the future!

February 21, 2025

Great service. Quite expensive to replace cracked tail light due to the entire assembly being required. More

by DABEEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2025 -

Crest Volvo Cars responded

Thank you for your feedback! We’re glad to hear you were satisfied with the service. We understand that the cost of replacing the tail light assembly may have seemed high, and we truly appreciate your understanding. If you have any questions about pricing or alternative options in the future, please don't hesitate to reach out. We appreciate your business and look forward to assisting you again!

February 18, 2025

Service is always great and quick! They do a great job taking care of me! More

by Sshroff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Bingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2025 -

Crest Volvo Cars responded

Thanks for the awesome review! We're thrilled to hear you enjoy our quick service and feel well taken care of. Your satisfaction is our top priority, and we can’t wait to serve you again soon!

February 17, 2025

The service is one of the reasons I buy from Crest, always great. I always feel they will take care of all my needs More

by STACYCLACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2025 -

Crest Volvo Cars responded

Thank you for your continued trust in Crest! We're so glad to hear that our service keeps you coming back. We truly appreciate your loyalty and are always here to take care of all your needs. Looking forward to assisting you again soon!

February 16, 2025

Very accommodating. Staff did a great job from start to finish. Very considerate of my time! More

by BRIAN.CATHEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2025 -

Crest Volvo Cars responded

Thanks, Brian! We're thrilled to hear that our team made your experience seamless and respectful of your time. Your kind words motivate us to keep delivering top-notch service. We look forward to welcoming you back soon!

February 16, 2025

The drop off was smooth. Keith addressed all my questions and when things seemed like they would take longer than usual, he valued my time and sprung to action. I appreciat More

by GCAGBASIERE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2025 -

Crest Volvo Cars responded

Thanks! We’re thrilled to hear about your smooth experience and how Keith took great care of you. We value your time and always strive to make every interaction seamless. Your feedback is appreciated!

February 15, 2025

My Service Rep. Ally at Crest Volvo in Frisco is amazing. She is very helpful and takes very good care of us and our car. I wouldn't go to anyone else. More

by ELEANOR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2025 -

Crest Volvo Cars responded

Thanks, Eleanor! We're thrilled to hear that Ally provided you with such great service. We pride ourselves on our team's dedication to our customers, and it's wonderful to know Ally is making a positive impact. We look forward to assisting you and your car in the future!

February 15, 2025

We have bought cars at Crest simply for the excellent service we always get with Service Advisor Lyn Ford. He is a pleasure to deal with and our car is well taken care of. More

by Bmoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2025 -

Crest Volvo Cars responded

Thank you! We're thrilled to hear about your positive experiences with Lyn and our service team. Providing excellent service is our priority, and it's great to know you're satisfied. We look forward to assisting you again in the future!

February 14, 2025

Ally provided excellent service in fixing my car's AC issue. Highly recommend her. Great service as always! More

by Mohammad
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2025 -

Crest Volvo Cars responded

Thanks for the fantastic feedback, Mohammad! We're thrilled to hear that Ally provided you with excellent service. Your recommendation means a lot to us. We look forward to assisting you again in the future!

February 14, 2025

I have always experienced great customer service and follow through. Jordan Farmer is an excellent service provider! More

by dimona87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2025 -

Crest Volvo Cars responded

Thank you for your fantastic feedback! We're thrilled to hear that you've consistently enjoyed our customer service and that Jordan made a positive impact. We appreciate your support and look forward to serving you again!

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