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Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,178 Reviews

1,178 Reviews of Crest Volvo Cars - Service Center

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February 28, 2025

Great service advisor with a lot of knowledge. he has helped me multiple times with issues More

by RON@SUNTEX.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Crest Volvo Cars responded

Thank you for your kind words about our service advisor. We are glad to hear that he has been able to assist you multiple times with your issues. If you have any further questions or need assistance, please feel free to reach out.

February 28, 2025

Keith made it so easy. ... And the Zaktek treatment was phenomenal. My 4-year old XC-40 looks absolutely brand new. The loaner process was seamless and super convenient. More

by Bill Borowicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Crest Volvo Cars responded

Thank you for your kind words about Keith and the Zaktek treatment. We are thrilled to hear that your XC40 looks brand new and that the loaner process was seamless and convenient for you. Your satisfaction is our priority, and we look forward to serving you again in the future.

February 28, 2025

Excellent service! Great service advisor with a lot of knowledge. Great dealership and folks to work with. More

by rfranz1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Crest Volvo Cars responded

Thank you for your kind words! We are thrilled to hear that you had an excellent experience with our service advisor and found our dealership to be a great place. Your satisfaction is our priority, and we look forward to serving you again in the future.

February 28, 2025

Great and smooth experience in terms of the process. Great loaner car as well. Crest Volvo you rock ! More

by cbyreddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachael Mergott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Rison
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Mar 03, 2025 -

Crest Volvo Cars responded

Thank you for your kind words! We are thrilled to hear that you had a great and smooth experience with us and enjoyed the loaner car. Your satisfaction is our priority, and we appreciate your support.

February 28, 2025

Love Chad! !! Love the service he provides and he is always smiling, polite, and keeps me updated every step of the way. More

by MLASHERSPEARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Rison
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Mar 03, 2025 -

Crest Volvo Cars responded

Thank you for your kind words! We are thrilled to hear that you love Chad and appreciate the service he provides. His positive attitude and commitment to keeping you updated are truly valued by our team. We look forward to serving you again!

February 28, 2025

This dealership is always very helpful and knowledgeable. Chad was amazing! He kept me up to date on everything that was going on with my car and took care of me. I will keep coming back to this dealership. More

by dbernal00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Rison
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Mar 04, 2025 -

Crest Volvo Cars responded

Thank you for your kind words about our dealership. We are thrilled to hear that Chad provided you with excellent service and kept you informed throughout the process. We look forward to seeing you again for your future needs.

February 28, 2025

Good dealership to work with Professional People have experience and are knowledgeable. Would recommend tgem More

by LOU24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Crest Volvo Cars responded

Thank you for your kind words! We are glad to hear that you found our dealership professional and knowledgeable. Your recommendation means a lot to us.

February 28, 2025

Dealership and Lyn took wonderful care of me and my vehicle. I always get great care at this location More

by KEVINBROWN6000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2025 -

Crest Volvo Cars responded

Thank you for your kind words! We are thrilled to hear that Lyn took wonderful care of you and your vehicle. We always strive to provide great care to our customers at this location. We look forward to seeing you next time!

February 27, 2025

He explained very kindly and feedback is very faster than other dealer shop Thank you!~ More

by fluxeng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

Crest Volvo Cars responded

Thanks for the fantastic feedback! We're thrilled to hear our team's speedy responses and friendly service made a difference for you. Your satisfaction is our priority, and we look forward to assisting you again!

February 27, 2025

Consistently feel as if I am not getting the fully story. My salesperson told me the package I purchased for my brand new Volvo contained services that I am told are not included. Tina is lovely. More

by LGRIFFITHJILEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tina - does a very nice job with pickup & droppff, Chad Rison
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Mar 03, 2025 -

Crest Volvo Cars responded

Thank you for your feedback. We understand your concerns regarding the clarity of the services included with your package for your new Volvo. We strive to provide complete transparency and will address this matter with our sales team. We appreciate your kind words about Tina. Please reach out to General Manager, Jason Pickering, at jpickering@vtaig.com or 469-384-2688 to discuss this situation further.

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