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Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,172 Reviews

1,172 Reviews of Crest Volvo Cars - Service Center

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March 24, 2025

Great services over all. I would highly recommend Crest Volvo Plano for its excellent services More

by PHUONGTHAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Crest Volvo Cars responded

Thank you for your kind words! We’re thrilled to hear you had a great experience with us. We appreciate your recommendation and look forward to serving you again in the future!

March 23, 2025

Good experience Only one request expectation is the car is cleaned both on the inside and the outside. It was cleaned on the outside should be cleaned on the inside as well More

by SANJAYGC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Riojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Crest Volvo Cars responded

Thank you for your feedback! We’re glad to hear you had a good experience. We truly appreciate your suggestion, and we will make sure to improve the interior cleaning of the vehicle in the future. Your satisfaction is important to us, and we look forward to serving you again soon!

March 23, 2025

you have the wrong email address for jason. please contact him and correct asap. much appreciated More

by TEAM5
Recommend Dealer
No
Employees Worked With
Tyler Barna
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Crest Volvo Cars responded

Teams, My name is Jason Pickering and I am the GM at Crest Volvo Cars in Frisco, TX. My email is posted on all dealership websites and is correct. I was confused by your 1 star review and would like to discuss. Please contact me on my cell @ 214-620-5788 or my email Jason.Pickering@crestvolvocars.com. Jason Pickering General Manager Crest Volvo Cars

March 23, 2025

Great services! Had to change service advisor. Chad was briefed on my vehicle and service. More

by CYOUNGER2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Rison
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Mar 24, 2025 -

Crest Volvo Cars responded

Thank you for your feedback! We're glad to hear that Chad was able to assist you and provide great service after the change. We appreciate your patience and are happy to know everything went smoothly. If you ever need anything else, feel free to reach out!

March 22, 2025

Professional and friendly associates. Keith is great at communicating what services is needed and updating on status of vehicle. Lobby is nice and clean, stocked with snacks. More

by MANDERSON_84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Crest Volvo Cars responded

Thank you for your review! We're glad to hear that Keith provided excellent communication and that you enjoyed our clean lobby and snacks. We appreciate your feedback and look forward to serving you again in the future!

March 22, 2025

Jordan was detailed about my car problem, and costs and cc fee. Car loan desk - Liz I think...was super nice. Great experience as usual. More

by JOANNERIOPEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Car loaner Liz ? 5 stars
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Mar 24, 2025 -

Crest Volvo Cars responded

Thank you for your review! We're happy to hear that Jordan provided clear details about your car issue and costs, and that Liz at the car loan desk made a positive impression. We're glad you had a great experience and look forward to assisting you again!

March 22, 2025

Jordan Farmer is a significant reason why we are loyal to Crest Volvo. He is professional, show integrity, and goes above and beyond with his customers. More

by JLU4503
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Crest Volvo Cars responded

Thank you for your kind words! We're thrilled to hear that Jordan has made such a positive impact on your experience with us. We truly value your loyalty and are proud to have Jordan on our team. We look forward to continuing to serve you!

March 22, 2025

Honest, simple process, friendly, helpful, knowledgeable. I trust that Lynn and staff will provide good service and information More

by LGAUKLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Crest Volvo Cars responded

Thank you for your kind words! We’re glad to hear you had a great experience with Lynn and the team. We truly appreciate your trust in us and look forward to serving you again in the future!

March 21, 2025

Very nice experience overall. I understand that dealerships often times get a bad rap for various reasons, but Crest bucks that stereotype. I would recommend Crest for Dallas area More

by cstaples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Rison
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Mar 24, 2025 -

Crest Volvo Cars responded

Thank you for your kind words! We're thrilled to hear that your experience stood out in a positive way. We take pride in providing excellent service and are grateful for your recommendation to other Volvo owners in the Dallas area. We look forward to serving you again in the future!

March 21, 2025

Great Service from a Great Dealership. Lyn was great and took good care of me and the car. More

by sidsipes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Crest Volvo Cars responded

Thank you for your positive feedback! We're so glad to hear that Lyn took great care of you and your car. We truly appreciate your business and look forward to serving you again in the future!

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