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Crest INFINITI - Service Center

Frisco, TX

4.8
549 Reviews

549 Reviews of Crest INFINITI - Service Center

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September 29, 2025

Crest Infiniti is always a pleasure to go to. The facility is great, people are kind and care about your visit. Will highly recommend More

by jon.shepherd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Simmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Beiriger
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2025

This was a wonderful dealership experience with getting my oil changed. I really appreciate their assistance with my vehicle. More

by LILBOYB07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bannister
Sep 29, 2025 -

Crest INFINITI responded

We are ecstatic to hear about your wonderful experience. It brings us great joy to know that our team provided excellent assistance with your vehicle's oil change service. We truly value customers like you who take the time to share their positive experiences. Your feedback motivates our team to continue delivering the high-quality service that every customer deserves. Thank you for choosing Crest INFINITI for your automotive needs.

September 28, 2025

Great Service, Great Personnell and quality service by the dealership. Would highly reccomend this dealership. More

by TBURR58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Simmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Beiriger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannie Dang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Crest INFINITI responded

Thank you for taking the time to share your wonderful experience with us. We are absolutely thrilled to hear that you found our service exceptional and our team provided the quality care you deserved. Your kind words about our personnel mean so much to us, as we work hard to ensure every customer feels valued and well taken care of. We truly appreciate your recommendation and are grateful that you chose Crest INFINITI for your automotive needs. Your positive feedback motivates our entire team to continue delivering the high standard of service that you experienced.

September 28, 2025

Prompt greeting when I arrived. Service associated covered all of the service needs and what was covered under my premium plan. All work was done to my satisfaction. More

by CARLBOWENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Holguin
Sep 29, 2025 -

Crest INFINITI responded

Thank you for taking the time to share your experience with us. We deeply respect your feedback about receiving a prompt greeting upon arrival and having all your service needs thoroughly addressed. It's wonderful to hear that our service team was able to cover everything included in your premium plan and that all work met your expectations. Your satisfaction with the quality of service provided means a great deal to us at Crest INFINITI. We appreciate your trust in our team and look forward to continuing to provide you with excellent service in the future.

September 28, 2025

Crest Infiniti Service Center is very thorough, efficient, and the work is top notch. I highly recommend them. More

by David Sink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ulysses (Tony) Brown
Sep 29, 2025 -

Crest INFINITI responded

We are overjoyed to hear about your positive experience with our service center. Your feedback about our thoroughness and efficiency means so much to us, and we truly appreciate you recognizing the quality of our work. It's wonderful to know that you found our team's approach met your expectations. Thank you for taking the time to share your recommendation - it helps us continue delivering the level of service our customers deserve.

September 28, 2025

Always a great experience. I have a Nissan Murano and I hate the service at Nissan. I had an Infinity and love the service I received from Infinity. Nissan could learn a thing More

by KATHRENSIMIEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Brown
Sep 29, 2025 -

Crest INFINITI responded

We are excited to hear that you consistently have wonderful experiences with us. Your loyalty and trust in our service team means everything to us. We take great pride in providing the exceptional care and attention that keeps you coming back, and it's incredibly rewarding to know that our commitment to excellence shines through in every visit. Thank you for recognizing the quality of service we strive to deliver - your positive feedback motivates our entire team to continue exceeding expectations.

September 27, 2025

Hector was super nice in explaining my loan car. Robert Moler took good care of me service wise. More

by wellyfm
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asad El Wir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Crest INFINITI responded

Thank you for your wonderful feedback! We are delighted to hear about your positive experience with our team. It's fantastic to know that you found the explanation of your loaner vehicle helpful and that you received excellent service throughout your visit. Your kind words about our staff members truly make our day. We appreciate you taking the time to share your experience, and we look forward to continuing to provide you with outstanding service in the future.

September 25, 2025

They helped me figure out all that my car needed. They got me a loaner car for the next day and everything was taken care of quickly. More

by nikkiniko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Holguin
Sep 25, 2025 -

Crest INFINITI responded

We are absolutely thrilled to hear that our team was able to help you understand everything your vehicle needed. It's wonderful to know that we could provide you with a loaner car for the next day and handle everything efficiently. Your experience reflects exactly what we strive for at Crest INFINITI - making the service process as smooth and convenient as possible for our valued customers. We truly appreciate you taking the time to share your positive experience with us.

September 25, 2025

Robert Moler and the entire staff was excellent! ! Everything we done in a timely manner and I also enjoyed my loaner car. More

by BSIMS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miles Means
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Moler
Sep 25, 2025 -

Crest INFINITI responded

We are overjoyed to hear about your wonderful experience with our team! It's fantastic to know that Robert and our entire staff provided you with excellent service. We're pleased that everything was handled in a timely manner and that you enjoyed your loaner car during your visit. Your positive feedback truly means the world to us at Crest INFINITI. Thank you for taking the time to share your experience - we look forward to serving you again in the future!

September 25, 2025

I was greeters promptly and the service was done quickly. Future warranty service was discussed. More

by BSBOGUSZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert in service
Sep 25, 2025 -

Crest INFINITI responded

Your review is appreciated and we are thrilled to hear about your positive experience with us. It sounds like our team provided you with the prompt attention and efficient service that every customer deserves. We are pleased that you felt welcomed right away and that we were able to complete your service in a timely manner. It is wonderful to know that we also took the time to go over future warranty options with you, as we believe in keeping our customers well-informed about all available services. Your feedback means a great deal to us at Crest INFINITI, and we look forward to continuing to serve you with the same level of care and professionalism in the future.

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