Crest INFINITI - Service Center

Recap of the review I posted earlier today, 3/1. I previously submitted a negative review about the Service Department. I was able to speak with Randall, Service Manager and he worked it out. Randal I previously submitted a negative review about the Service Department. I was able to speak with Randall, Service Manager and he worked it out. Randall has helped on several matters and came through again. I give 10+ for resolving the issue and willing to make it right. I also apologize for getting frustrated at those involved. Thanks More

Purchased a 2023 QX60 sensory edition in December and it has been back to the shop three times for issues related to Apple Car play connection and system feature that seem to go out periodically. Surprised has been back to the shop three times for issues related to Apple Car play connection and system feature that seem to go out periodically. Surprised the audio system doesn’t support surround sound optimal listening unless it’s powered by Apple Car Play. Service has tried to remedy the issues but they keep resurfacing. It will be the last Infinity for me. More

Great service, nice waiting lounge, thanks for making available coffee and water while I waited. available coffee and water while I waited. More

Jarryd Roberts took care of my XC40 very well! Delivery was timely with minimum wait time Delivery was timely with minimum wait time More

Jarryd responded promptly and service was completed the same day. I was very pleased with the service! same day. I was very pleased with the service! More

I had my Volve XC 90 in for service recently and Jarryd Roberts, my Service Advisor was exceptional. He made sure I received a loaner car, explained the issue and how they planned to resolve it and he kep Roberts, my Service Advisor was exceptional. He made sure I received a loaner car, explained the issue and how they planned to resolve it and he kept me updated of the status on a regular basis. I can't say enough positive things about the level of service Jarryd Roberts and the entire service team provided. More

Exceptional service by Jarryd. Extremely satisfied with the experience of getting my vehicle serviced. Everything was clearly explained and communicated to me. Extremely satisfied with the experience of getting my vehicle serviced. Everything was clearly explained and communicated to me. More

Every time I come in for service, which is not often. I get the Royal treatment. Love the team work there too. I get the Royal treatment. Love the team work there too. More