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Crest INFINITI - Service Center

Frisco, TX

4.8
271 Reviews

271 Reviews of Crest INFINITI - Service Center

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March 11, 2025

Trevor and team are great- as always. It was also great to see M. Brosin continuing his tradition of grilling steaks for the employees. (Although they could have saved one for me...lol..) More

by CEHOSKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Naciri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor, Randy
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March 11, 2025

I experienced a very friendly, very accommodating staff. There were several options to help you pass the time while your vehicle is being serviced. Five star treatment. More

by JMA7733464
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Clinton-Nasuwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Dunn 5 star.
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March 08, 2025

Very personal and service updates were communicated well on time and helpful explaining what needed done. More

by mattglinsky
Recommend Dealer
Yes
Employees Worked With
Tony
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Mar 11, 2025 -

Crest INFINITI responded

Thank you for your kind words! We are glad to hear that our service updates were communicated effectively and that our explanations were helpful. We strive to provide a personal touch in our service and appreciate your feedback.

March 07, 2025

Great experience. Dustin helped me get a loaner car. The repair was covered under warranty which was great. Everyone was friendly and helpful. More

by LAURALEA124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
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Mar 10, 2025 -

Crest INFINITI responded

Thank you for sharing your great experience! We are glad to hear that Dustin was able to assist you with a loaner car and that your repair was covered under warranty. It's wonderful to know that our team was friendly and helpful during your visit.

March 06, 2025

Blake was our service advisor who was professional informative and simply the BEST. I recommend Blake to anyone needing an professional knowledgeable and honest advisor More

by BRANDISB2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
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Mar 07, 2025 -

Crest INFINITI responded

Thank you for your wonderful feedback about Blake! We are thrilled to hear that he provided you with professional and informative service. Your recommendation means a lot to us, and we look forward to assisting you again in the future.

March 05, 2025

The service and repair team did a great job! They were very professional and got the work done efficiently More

by NENGSTROM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
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Mar 06, 2025 -

Crest INFINITI responded

Thank you for your kind words about our service and repair team. We are glad to hear that you found them professional and efficient in getting the work done. We look forward to seeing you next time!

March 03, 2025

My experience was great. I have absolutely no complaints. I will definitely be back again More

by amberkey23
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea
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Mar 05, 2025 -

Crest INFINITI responded

Thank you for your wonderful feedback! We are thrilled to hear that your experience was great and that you have no complaints. We look forward to welcoming you back again soon!

March 03, 2025

After 5 years I am Always pleased with the service and professionalism at this dealer/service center. More

by KSWHITAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Dagnan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2025 -

Crest INFINITI responded

Thank you for your continued trust and loyalty! We're so glad to hear that you've been consistently pleased with our service and professionalism over the years. We truly appreciate your feedback and look forward to serving you for many more years to come!

March 03, 2025

Troy Dunn is always a wonderful Service Advisor to work with. He is the best! More

by POSHYR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Dunn
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Mar 04, 2025 -

Crest INFINITI responded

Thank you for your kind words! We're so glad to hear that Troy provides you with wonderful service every time. We truly appreciate your feedback and look forward to working with you again in the future!

March 02, 2025

I think that Crest Infiniti has the best service department that I have ever used. I make an appointment and they get me right in. Everyone who works in that department are service oriented. More

by KAYEWRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Mar 05, 2025 -

Crest INFINITI responded

Thank you for your kind words about our service department. We strive to provide prompt and service-oriented assistance to all our customers, and we are thrilled to hear that you had a great experience with us. We look forward to seeing you next time!

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