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Crest INFINITI - Service Center

Frisco, TX

4.8
352 Reviews

352 Reviews of Crest INFINITI - Service Center

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May 01, 2025

Great customer service, clean facility with service advisors that go above and beyond in their role. More

by Jennm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Brown, 5 stars
Report | Print
May 01, 2025

Met all of our expectations. Appreciate the use of a loaner car while ours was being serviced. More

by HUMRESDFW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Gray
Report | Print
April 29, 2025

I always bring my QX50 to Crest Infiniti for service. I just had a routine maintenance appointment. All was good. More

by AMYB2692
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Moler
Report | Print
May 01, 2025 -

Crest INFINITI responded

Thank you for your continued loyalty and for trusting us with your QX50! We're glad to hear that your recent routine maintenance appointment went smoothly and that everything was to your satisfaction. It's always a pleasure to have you in, and we look forward to keeping your vehicle running at its best.

April 29, 2025

Everything was great and got me in on time. Service completed in a timely manner. Tony did excellent taking care of me. More

by SLOWRY0530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Report | Print
Apr 30, 2025 -

Crest INFINITI responded

Thank you for sharing your experience! We're glad to hear that everything went smoothly and that Tony took excellent care of you. We truly appreciate your feedback and are happy that your service was completed in a timely manner. We look forward to assisting you again in the future!

April 29, 2025

My advisor Trevor Rogers is excellent! Super professional and easy to work with. He is always on top of things! More

by ALYSSAGONZALES44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tux Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2025 -

Crest INFINITI responded

Thank you for the wonderful review! We're thrilled to hear that Trevor provided you with such a professional and seamless experience. It's great to know he's consistently on top of things and easy to work with — we'll be sure to pass along your kind words. We appreciate your trust and look forward to serving you again!

April 28, 2025

Trevor, always listens to any concerns i may have and is very prompt with his responses and is quick to answer all my questions. Thank you Trevor for being so outstanding in everything you do. More

by MGROCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tux Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2025 -

Crest INFINITI responded

Thank you for taking the time to share such thoughtful feedback! We're thrilled to hear that Trevor consistently provides attentive, responsive service and takes great care in addressing your concerns. It means a lot to know that his dedication and professionalism have made a lasting impression. We'll be sure to pass along your kind words—he'll truly appreciate them!

April 28, 2025

I appreciate the service at Crest. It’s always a pleasure as a customer. Everyone is exceptional. More

by BEKAZWIRTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derick
Report | Print
Apr 29, 2025 -

Crest INFINITI responded

Thank you for your kind words! We're so glad to hear that your experiences at Crest have consistently been positive and that our team continues to provide exceptional service. We truly value your support and look forward to serving you again in the future!

April 28, 2025

Service advisors were friendly and stayed in touch throughout the day. They had a loaner ready for me. More

by kandiwithersllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whyte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2025 -

Crest INFINITI responded

Thank you for sharing your experience! We're glad to hear that our service advisors kept you well-informed and that the loaner vehicle was ready to go when you needed it. We appreciate your kind words and look forward to serving you again!

April 26, 2025

Our service advisor was excellent always so happy when I have to go in for service. They truly know how to take care of their customers. More

by SORIJL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Report | Print
Apr 28, 2025 -

Crest INFINITI responded

Thank you for your kind words! We’re so glad to hear that your service experience was excellent and that our team took good care of you. We truly appreciate your trust and look forward to continuing to serve you in the future!

April 26, 2025

Always meet my needs and very pleasant to work with. Treavor is very helpful and courteous More

by CATEYSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Apr 28, 2025 -

Crest INFINITI responded

Thank you for your kind words! We're thrilled to hear that Treavor was able to meet your needs and provide helpful, courteous service. We appreciate your continued trust in us!

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