Crest INFINITI

My husband and I saw the exact pre-owned truck we wanted at a price we could work with on the Crest website. Despite a bigger credit issue than expected, we drove out in just over 2 hours with a near-new v at a price we could work with on the Crest website. Despite a bigger credit issue than expected, we drove out in just over 2 hours with a near-new vehicle, not just at a great price but a genuinely great overall deal. Salesman Josh and Finance Guru Sean are my go-to guys at Crest! I have done 12 car deals in the last 20 or so years and I have NEVER done it in 2 hours, nor with such a professional-yet-laid-back staff working so hard to put us in our dream vehicle. It was a truly excellent experience and I highly encourage anyone in the market for a new or pre-owned vehicle to be sure to shop Crest. More

This is the second car my husband and I have purchased from Crest Infiniti. Our experience in purchasing a 2012 FX35 Infiniti was an enjoyable experience. Jeff "Tux" Browning, who sold us the car, was from Crest Infiniti. Our experience in purchasing a 2012 FX35 Infiniti was an enjoyable experience. Jeff "Tux" Browning, who sold us the car, was knowledgable, friendly, and professional. He took a great deal of time showing us the cars features and gadgets. We recommend Crest Infiniti to anyone looking for great service and a great car. Ask for Tux. More

I wanted to express my gratitude to Ross Glauben and the rest of the staff at Crest infinity. My husband and I bought a 2012 Qx56. From the first time we walked into the dealership we were treated with the rest of the staff at Crest infinity. My husband and I bought a 2012 Qx56. From the first time we walked into the dealership we were treated with the upmost respect. Everyone was very friendly and made us feel welcome. Crest infinity had a great selection of vehicles and made the buying process enjoyable. Ross was kind enough to call the next day and check on our new vehicle and ask how we were enjoying it. We are very satisfied with the overall experience and I would highly recommend Crest Infinity Claire in Mckinney. More

My experience in purchasing a G37 Infiniti couldn't have been better. Talon Kuhns, who sold me the car, was knowledgable, friendly, and professional. He worked with me to get the car and deal that worked be been better. Talon Kuhns, who sold me the car, was knowledgable, friendly, and professional. He worked with me to get the car and deal that worked best for me. He has kept in touch since to make sure that I am happy with the car. I would recommend Crest Infiniti to anyone looking for great service and a great car. Ask for Talon. More

My experience at Crest Infiniti was to say the least My experience at Crest Infiniti was to say the least EXCEPTIONAL! It all began with Will, the new kid on the block, who handled himself very professi My experience at Crest Infiniti was to say the least EXCEPTIONAL! It all began with Will, the new kid on the block, who handled himself very professional, friendly, and informative. I must admit I was a bit nervous with the new guy taking on my car deal. I didnt want to encounter any nonsense.....you know....the back and forth to the sales manager game! I must say this did not happen one bit. After driving the vehicles of interest we got right to numbers, no nonsense at all. I must say I didnt really give them much to work with. I told them what I wanted for trade, price on the car, and I just had to have the upgraded tire and wheel package. Enter Talon Kuhns one of the sales managers. He was very polite, no stress, professional, and well informed. He then went over the numbers that I wanted to acheive to make this deal happen just to be clear. It was late after shopping all day so my wife and I went home for the night. I promised Talon and Will that I would not make a deal with anyone else before giving them an opportunity to hit my expectations. Another dealer made an attempt to meet my needs but was unsuccessful. I shopped around a bit prior to going to Crest and by far they gave me the best value on trade. They also gave me a great deal on the price of the car, and had the tire and wheel package ready to go within 2days. This exceptional service surpassed my expectations and couldnt wait to go pick up my new car!!! Kudos to Talon, Will, and Duncan!! Thank you for the best car deal experience I have ever encountered! Strongly recommend!!!!! More

My husband wanted to trade in my mommy mobile SUV, into a sporty, sleek new car. We went online Friday and Saturday looking at different cars, then Sunday we went to Crest Infiniti to see what was on the lo sporty, sleek new car. We went online Friday and Saturday looking at different cars, then Sunday we went to Crest Infiniti to see what was on the lot. We came back on Monday, Tux approached us, and showed us the G37 Sport that we saw the day before. The test drive was amazing, the first time behind the wheel I knew I found my new car!! I have never enjoyed the car buying/leasing experience, but Tux made it effortless! I would definitely go back again! More

I worked with Talon Kuhns and Dan Fletcher for sales, and Donny Dixon, and Caleb Brosin for finance and delivery, and Duncan McPhail for overall sales process. I started my process with Talon about 3 months Donny Dixon, and Caleb Brosin for finance and delivery, and Duncan McPhail for overall sales process. I started my process with Talon about 3 months before actual purchase when I learned I will be moving to TX for my job and thought to purchase a 2011 G37 coupe rather than moving my old car. This has been BY FAR THE BEST SALES AND CUSTOMER EXPERIENCE I have ever had. In short, they were all very nice, courteous, professional, honest, up front and no typical sales pressure. They came to pick me and my luggage up at the airport on the day of my move, gave me a loaner vehicle for 3 weeks while my car got delayed by the factory. Please read on for full account of events - I WOULD HIGHLY HIGHLY RECOMMEND CREST TO ANYONE WHO IS LOOKING TO PURCHASE INFINITI IN DFW AREA. I dealt with Talon on details around options, color, prices etc over the phone and email and he was very nice and straight forward from day one without any pressure. When I actually visited TX couple of weeks before my actual move, Talon had to leave early but he made sure that Dan Fletcher was available to talk to me, he also gave Dan all details of our previous conversation and even including my preferred name that I goes by. It was very nice to not have to repeat every single thing I had already discussed. Dan Fletcher is simple the best at what he does. He spent great deal of time explaining various features, finance options, process. We went on a test drive and he explained every single thing I should know about. The vehicle I wanted was not available at time but we also went to lot to see what the color I wanted looked like on an actual vehicle and wheels, options and trims etc. One set back was that, about 4/5 days before my actual move to TX, I learned the delivery of vehicle I want had been delayed by the factory (due to production issues in Japan) by about 3 weeks. This was a huge problem for me since I had already declined an offer from my employer to move my vehicle. Dan and sales director, Duncan McPhail were extremely understanding of the my inconvenience, and offered me a loaner service car EX35 until my vehicle arrives. THIS DID NOT COST ME A SINGLE TIME - THEY EVEN PAID TOLLS FOR ME FOR THE TIME I DROVE. Not only that, they even include few accessories (wheels locks, splash guards and all season mats) at no extra cost to make up for inconvenience. Not only that, Dan Fletcher actually came to pick me up at the airport with loads of luggage and took me back to the dealership where they had the loaner car ready and waiting and all paperwork good to go. This is the nicest thing they did and I normally don't expect my dealership to come pick me up at airport. On the day of actual purchase, it took a couple of hours to complete finance paperwork, delivery of vehicle etc. Oh, and price of vehicle had also gone down for my particular discount program - I would've bought the car even though they didn't tell me about this difference since I was already committed. I appreciate their honesty and this price reduction made up for the delay as well :). Donny Dixon did the delivery of vehicle. He was extremely nice and helpful in explaining every single feature of the car. He set up my GPS preferences, set up my blue tooth phones for work and personal and customized my settings and seating setups for me. I have also gotten follow up calls just to see how the car is going and if I had any questions. Caleb Brosin handled the finance and paperwork. He was also very courteous, and explained every single paper I was signing. I did not feel pressured at all in purchasing any extra options when he explained them all to me. I could not have had any better experience that this. It was simply beyond pleasant. Everything was what I expected or even better. And believe me, I explored other options too such as purchasing car from MD and move to TX and also Sewell Infiniti by Dallas Love Field (where they set up an appointment and sales rep didn't show up while I waited there for an hour). More

My experience at Crest was the best experience I've ever had with any customer service related purchase due to one reason, Talon Kuhns. He was pleasent, knowledgable, and most importantly, I did not feel p had with any customer service related purchase due to one reason, Talon Kuhns. He was pleasent, knowledgable, and most importantly, I did not feel pressured. Talon explained thoroughly every detail and I was completely satisfied with my purchase and more satisfied with the service Talon provided. I will recommend Crest to all my friends, family and co-workers. I can see why Crest is on the map as the number one dealer in the nation. Simply put they hire qualified and knowledgable sales managers like Talon Kuhns. A big High-Five to you Talon and Crest Cars!! Jeremy Taylor More

THANKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!, for such an EXCELLENT EXPERIENCE, from start to finish on our purchase of the Q......We've never had such an experience in all of our car purcha !!!!, for such an EXCELLENT EXPERIENCE, from start to finish on our purchase of the Q......We've never had such an experience in all of our car purchases combined, and you've taken Car Salesmanship to the next level!!! We had nothing but EXCELLENT support from you, Duncan, Myles, Eric and Kevin, and I will speak volumes of the overall experience in the upcoming surveys..... Our rating was given because of the attention you and the team paid to us, the detail of our purchase, not having to run back and forth trying to settle on pricing, etc.... We feel we got an excellent value for the price and service, which is why we are "Repeat Customers." Again, both Yvonne and I are extremely pleased with the experience you and the team showed us in our purchase today. More

Very pleasant experience. Low pressure, no games, no thousand trips to the finance office, just the kind of respectful and easy process you expect from a luxury dealership. Talon was outstanding, highl thousand trips to the finance office, just the kind of respectful and easy process you expect from a luxury dealership. Talon was outstanding, highly recommended, as were both of the finance guys. When they didn't have the exact car we wanted on the lot, we were given a similar loaner until the our car arrived, no hassles, questions or restrictions. More