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Crest INFINITI
Frisco, TX
1,173 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care.
As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area.
If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars.
On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,173 reviews
November 03, 2016
New QX60 - 2017 model We bought a new infinite QX60 at CREST Infiniti, our sales rep was DJ. Before we brought the Infiniti we did a lot of research on different SUV’s onli We bought a new infinite QX60 at CREST Infiniti, our sales rep was DJ. Before we brought the Infiniti we did a lot of research on different SUV’s online, our initial short list was Acura, Audi and Infiniti. After test driving all three car, it came down to Audi and Infiniti. During our test drive of Infiniti QX60, DJ explained several important features, was very informative throughout our drive, after week we decide that Infiniti was the right car for our family. We went to CREST after two weeks, DJ was busy with a another customer, he found another sales rep to work with us, he kept checking on us throughout the negotiation phase… Overall he was very helpful in the buying process, although we had some reservation about CREST as a dealership based on previous experience by a family member, DJ’s definitely gave us a positive car buying experience at the CREST Infiniti dealership. More
by pchintal
Employees Worked With
DJ Johnson
November 01, 2016
Want an Infiniti at Crest.. Ask for DJ Johnson Crest has recently opened this Infiniti showroom in Frisco/Plano and its an impressive set up. It was an absolute pleasure to work with DJ Johnson. Fe Crest has recently opened this Infiniti showroom in Frisco/Plano and its an impressive set up. It was an absolute pleasure to work with DJ Johnson. Few emails, a couple of phone calls and one well attended visit to the dealership and we are a happy QX60 owner. The great thing about DJ is he is not at all pushy, does not spam you with emails and calls. The best part was the time, effort and patience he showed us value prop of Infiniti, all relevant features of QX 60 and the benefits of the dealership. Wife and kids were super impressed as he made sure the features for each target audience were highlighted :) We ended up test driving both the 2016 and 2017 models. Did I mention patience and professionalism. He spent the most amount of time walking through the car features compared to other dealerships. Once we agreed in the numbers and decided the pickup day I was in and out of the dealership in an efficiently orchestrated ~1 HR 15 min. Love the suv. Happy with purchase. If you looking for infiniti goto Crest and ask for DJ Johnson. More
by Mukul
Employees Worked With
DJ Johnson
October 14, 2016
Great Service from DJ Johnson I really appreciate the time and effort Crest Infiniti had kept in choosing my right car and getting numbers together, especially Sales Person DJ John I really appreciate the time and effort Crest Infiniti had kept in choosing my right car and getting numbers together, especially Sales Person DJ Johnson has spend time in following up when I first came in 2 months before to check out Infiniti. On the day of purchase he made sure I drove off my new car with smile. Thank you once again More
by Nash
Employees Worked With
DJ Johnson
October 09, 2016
Great Experience Mr. Johnson was very easy to work with. He explained all of the features of the car we were buying and this was a stress-free vehicle purchase. Mr. Johnson was very easy to work with. He explained all of the features of the car we were buying and this was a stress-free vehicle purchase. More
by JSWyrick
Employees Worked With
DJ Johnson
October 05, 2016
DJ is awesome DJ was great throughout the sales process. There was time when we were stuck between different brands but DJs courtesy made us incline towards Infinit DJ was great throughout the sales process. There was time when we were stuck between different brands but DJs courtesy made us incline towards Infinity. I can confidently say that more than the car itself, it was DJs behavior that made us go for Infinity. All stars for him Dilawer Khan More
by Dilawer
Employees Worked With
DJ Johnson
September 27, 2016
Thanks DJ!! My wife and I were out shopping for a new car for her and Crest Infiniti was on our list of dealerships to check out. We stopped at Crest first and me My wife and I were out shopping for a new car for her and Crest Infiniti was on our list of dealerships to check out. We stopped at Crest first and met DJ. He was professional, patient and very helpful. We then visited several other dealerships but came back to Crest not only because we liked the QX50, but also because of DJ. DJ just made us feel so comfortable from the beginning so we knew that Crest was where we wanted to do business. Thanks DJ!! Tom and Lily Roberson More
by Trgolfer
Employees Worked With
lol Shao in Finance, DJ Johnson
September 25, 2016
Salesman of the year! DJ did an outstanding job with the sale of QX30S. He is very helpful, knowledgeable and and did not pressure me. The way is should be when buying a c DJ did an outstanding job with the sale of QX30S. He is very helpful, knowledgeable and and did not pressure me. The way is should be when buying a car. More
by Al Skrepcinski
Employees Worked With
DJ Johnson
September 23, 2016
DJ is that Man! I had a great experience buying my Q50 with DJ. He was great and very helpful. Provided all the information I need to make my purchase as smooth as it I had a great experience buying my Q50 with DJ. He was great and very helpful. Provided all the information I need to make my purchase as smooth as it could be. Thanks DJ for everything. More
by Roberto Heckmann
Employees Worked With
DJ Johnson
September 16, 2016
HORRIBLE EXPERIENCE STAY AWAY FROM CREST!! DO NOT GO to this dealership!! I went to Crest to get out of my existing Infiniti and get into another one. After some back and fourth we came to a d DO NOT GO to this dealership!! I went to Crest to get out of my existing Infiniti and get into another one. After some back and fourth we came to a deal that they would take over my lease and pay for the over mileage. Dj Johnson my car salesman assured that I would get out of the QX60 and into the QX80 and would not have to pay anything for the old car. So I had my husband come in and look at the car, Crest ran my credit and said I could have the car just under my name. My husband went home with the kids and after signing all the paperwork I went home with my QX80. Since it was late when I left the car dealership the next day I went in to actually learn about the features of the car. As I am learning a manager by the name of Myles Bates come over to talk to me. He tells me that he just found out that I was not approved on the car by myself and my husband needs to co-sign. I was shocked to know that Crest allowed me to leave their dealership with an $80k car and I wasn't even approved! I had come back to the dealership on my own, they didn't even call me. Then they said that they would not be able to pay for the over mileage on my old car. Myles was very rude and in the middle of the showroom said I can give you the keys to your old car, but I won't be able to keep the same deal. I honestly felt like I was at a sleazy used car dealership, not a luxury brand like Infiniti. My husband was so annoyed at their lack of professionalism and the fact that they are selling cars to people one day and then changing the deal the next day. Miles said in order to keep the car we would need to pay another $1000 down and change our lease from 39 months to 48 months. How can you sign papers, leave with your new car AND then the next day the deal changes. Obviously, doing business with them was out of the question so I took my car back and I WILL NEVER GO TO THE DEALERSHIP AGAIN!!! Dj Johnson never called me to say anything about the deal, he vanished after the manager came into the picture. I ended up going to Grubbs Infiniti and got an EVEN better deal under MY name alone, no co-signer needed. It is obvious that Crest doesn't know what they are doing. Letting people drive off with a car without approval is something I have never ever heard of. Please everyone stay away from them. If you want a great deal go to Grubbs Infiniti and ask for David Canales, he is a true professional! More
by mavi
Employees Worked With
Myles Bates, DJ Johnson
September 05, 2016
Fantastic experience My experience with DJ Johnson was actually a very pleasurable experience. He was very easy to work with. He asked us which options we were looking for My experience with DJ Johnson was actually a very pleasurable experience. He was very easy to work with. He asked us which options we were looking for and he helped us located the exact vehicle. Not once did he try to up sell us at all. Once we came to the "dreaded" part of sitting down and negotiating, DJ didn't pressure us at all. We came to an agreement after only the 2nd time of getting the manager to approve the deal. The whole visit was taken care of in under 3 hours. It did help that I came in prepared with my own research, but from beginning to end, the whole experience was pleasurable. I would definitely come back and see DJ for another purchase and would definitely recommend anyone planning to buy a new Infiniti go see DJ. More
by Dblj01
Employees Worked With
DJ Johnson
