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Crest INFINITI
Frisco, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Lack of customer service I expected outstanding service from a luxury brand. Bought the car here and this is the first time at the Service department. The car took twice as lo I expected outstanding service from a luxury brand. Bought the car here and this is the first time at the Service department. The car took twice as long to get back. I was not informed till an hour past the promised time. After waiting 3 hours I was offered a loaner however with an hour to go I just decided to wait. If it was going to take 4 hours to do the service that they said would only take 2 hours they should have offered a loaner car at the beginning and not 3 hours of waiting and wasting my day. Service advisor was polite however that doesn't make up for the experience. Will definitely not ever come back. More
Couldn't make deal, will make friend DJ is very good salesman, experience and very enthusiastic to find and help what I need. If I couldn't make a deal, we will make friends DJ is very good salesman, experience and very enthusiastic to find and help what I need. If I couldn't make a deal, we will make friends More
DJ is very helpful and professional DJ was the main reason that I leased a Q50. I was still considering several cars before I test drove the Q50 however after the test drive and talking DJ was the main reason that I leased a Q50. I was still considering several cars before I test drove the Q50 however after the test drive and talking with DJ, I made up my mind to lease the Infiniti. DJ is very knowledgable, helpful and professional. I will definitely lease or purchase another vehicle from DJ in the future. Had a great experience. Thanks More
Awesome Experience DJ is a very professional and knowledegable salesman. This was my first Infiniti purchase and it was great experience for me and my entire family. I a DJ is a very professional and knowledegable salesman. This was my first Infiniti purchase and it was great experience for me and my entire family. I am very pleased with the vehicle I purchased. More
Keaton was AWESOME! I didn't plan on purchasing a car that day... I had just begun the process of searching for a new car and was unimpressed with the selection at other I didn't plan on purchasing a car that day... I had just begun the process of searching for a new car and was unimpressed with the selection at other dealerships in the surrounding area. From the minute I walked into the Crest dealership I was greeted with a smile and professionalism. Keaton Hargett immediately assisted my father and I the minute we walked in. All I told Keaton was that I wanted to test drive the Infinity Q60. He asked me what I was looking for in a car (color, features, etc.) and I replied "white and with a great sound system." Within minutes, a white, 2017 Q60 was pulled up at the front with the music showcasing the wonderful sound system. How he knew I even wanted black leather and a sporty look, I'll never know... but I was very pleased to say the least. The test drive was great and by the time I came back to the lot, I was sold! Keaton answered each and every question we had about the car and his knowledge of the vehicles definitely showed. He worked with my father and I on making my dream of taking that car home that same day, a reality. His warmth, professionalism, and great interpersonal skills made this the best car buying experience I have EVER had. Keaton stayed by our side for more than 4 hours... from negotiations to the pictures he took of me with my new car before I drove it off the lot. I would recommend anyone looking to purchase at Crest to go see Keaton. He was simply amazing. Not once did I feel like he was just about the money. That's what sold me. His great interpersonal skills, knowledge about the vehicles, and professionalism are unparalleled. I can't thank Keaton enough for all he did for us Saturday night. I will forever be grateful and a lifelong customer. Thanks Keaton Hargett! More
DJ is awesome and an excellent salesman. Had a very nice experience with DJ. He is very upfront and gives all the details to make my decision. Already recommend him to my friends. Had a very nice experience with DJ. He is very upfront and gives all the details to make my decision. Already recommend him to my friends. More
Superb experience From the moment I entered the dealership, I was met with the utmost professionalism and attention. DJ was quite knowledgeable of the product line and From the moment I entered the dealership, I was met with the utmost professionalism and attention. DJ was quite knowledgeable of the product line and helped me easily remain within my budget guidelines, and deliver on my must have in-car features. DJ definitely help alleviate the stress and anxiety of car buying. Especially, since this was my first retail purchase, I was expecting an experience that left me feeling taken advantage of- but my experience couldn't have been any further from that preconceived notion. I left feeling empowered and excited about buying my first foreign vehicle. More
Awesome experience - DJ Johnson is the man to ask for! My husband and I did a lot of research on our next SUV. We were fairly sure we wanted a QX80 and DJ helped seal the deal for us. DJ was polite, know My husband and I did a lot of research on our next SUV. We were fairly sure we wanted a QX80 and DJ helped seal the deal for us. DJ was polite, knowledgable, responsive and very patient with our buying process. This is our third Infiniti and we will continue to go back to DJ for any future Infiniti purchases. We highly recommend DJ for anyone looking for a new car. More
New Infiniti QX50 - 2017 model I needed a new car, was undecided on what brand of car I really wanted but decided to try infiniti. I made an online enquiry and got contacted by DJ J I needed a new car, was undecided on what brand of car I really wanted but decided to try infiniti. I made an online enquiry and got contacted by DJ Johnson. I appreciated the effort and help of DJ in getting my new QX50. He was patient with me and even stayed at the dealership way beyond his usual closing time not minding that it was his birthday. He is really a great guy. More
DJ Johnson = Magic! DJ was fantastic to work with!! I came in mostly to kick tires and learn more and ended up walking out of there with my dream car at a price I could h DJ was fantastic to work with!! I came in mostly to kick tires and learn more and ended up walking out of there with my dream car at a price I could handle. He bent over backwards to help us and I couldn't be more grateful. More