Crest INFINITI

Excellent! DJ Johnson was very informed and helpful and recommend him to others who are looking to purchase a new car. I will ask for DJ when we look to purchas DJ Johnson was very informed and helpful and recommend him to others who are looking to purchase a new car. I will ask for DJ when we look to purchase an SUV More

Great experience with DJ Johnson DJ was so friendly and helpful. His no pressure approach made us feel completely comfortable and the sole reason we chose to lease through him. DJ was so friendly and helpful. His no pressure approach made us feel completely comfortable and the sole reason we chose to lease through him. More

My dream came true If you are looking for a friendly and knowledgeable dealership, look no further than Crest Infiniti and ask for DJ Johnson. DJ was extremely helpful If you are looking for a friendly and knowledgeable dealership, look no further than Crest Infiniti and ask for DJ Johnson. DJ was extremely helpful and has been since August. He was never too busy to give me a call or answer any question that my husband and I had. He even drove an Infiniti out to our house for us to test drive as we have busy work schedules. We were sold by his helpfulness and generosity!!! By the time we drove off of the lot Saturday evening, our 3 year old was asking "Where is my DJ?"!!!! Thank you DJ and Crest for making our very first Infiniti purchase a memorable one!!! More

GOING THE EXTRA MILE we went to Crest Infiniti to buy an older version and looking for somebody to help us and the person who was at the preowened didn't have much knowl we went to Crest Infiniti to buy an older version and looking for somebody to help us and the person who was at the preowened didn't have much knowledge but he was nice enough to take us to the new car dealership.There was DJ Johnson and he went out of his way and took us to the old cars and showed , explained and negotiated.He was patient ,knowledgeable and pleasant. we will go back to him to buy our car when we get the right car with the right price.we recommend him highly. Sophi and Alem More

AWESOME!! DJ Johnson is the guy to go see if your looking for a vechile @ Crest Infiniti (100% recommend him). We told him exactly what we were interested in & DJ Johnson is the guy to go see if your looking for a vechile @ Crest Infiniti (100% recommend him). We told him exactly what we were interested in & he went above & beyond to give us just that! From customer service to experience & knowledge he's not your average Sales Rep. He works directly with you to ensure ur happiness on your purchase & will fight for the best deal for you! He even went out his way and had our car delivered straight to our home due to our busy work schedules. He's a man of his word and defintely has our business for another vechile...wld def refer family & friends to him! More

Creative Solutions We recently purchased an older model infiniti for my Son and this is our 2nd infiniti to own. The service engine soon light came on so I pulled the co We recently purchased an older model infiniti for my Son and this is our 2nd infiniti to own. The service engine soon light came on so I pulled the codes. After a little research I saw where the problem was part of a recall. I called the service department at Crest Auto Group who ran my VIN and confirmed that I was eligible for replacement of the part. We made an appointment for the service and I was thrilled that it was covered. I dropped the car off then received a call later that afternoon saying the repair would be $750. I advised of the recall, the conversation that I had with their service department and forwarded them information on the recall. As it turned out, my model year was not included in the recall. Due to the confusion Crest Auto Group agreed to make the repair and charge me for parts only, waiving their labor cost. They even ran the car through their detail center! Considering I didn't purchase the vehilcle from them I was very grateful for their willingness to work through the issue and land on a solution that worked for both parties. Well played Crest Auto Group. More

Awesomeness! I can't say enough about Crest Auto Group. I looked at Cadillacs and infiniti. Anthony T. helped me with the Cadillacs and DJ helped me with the Infin I can't say enough about Crest Auto Group. I looked at Cadillacs and infiniti. Anthony T. helped me with the Cadillacs and DJ helped me with the Infiniti. Prices were a little over my budget but DJ went over and above and found me an awesome preowned Cadillac SRX. If I didn't know it was preowned I would have never have guessed because it looks brand-new inside and out. DJ then hooked me up with Garibii who closed the sale. Kudos to all for a job well done happy customer !! More

Sales Experience Just leased a 2015 QX60. DJ Johnson was my sales person and he did a great job! Wonderful experience! Enjoyed having the vehicle delivered to my door! Just leased a 2015 QX60. DJ Johnson was my sales person and he did a great job! Wonderful experience! Enjoyed having the vehicle delivered to my door! More

Impossible to get attention from service center We bought our Infiniti QX60 at Crest but have constantly had transmission problems that Crest has been unable to resolve ever after a year. Their s We bought our Infiniti QX60 at Crest but have constantly had transmission problems that Crest has been unable to resolve ever after a year. Their service agent hasn't been very helpful either and it takes a long time to get a loaner vehicle even when you make an appointment. Usually I have been able to get a loaner in 15-45 min but recently I waited more than an hour to get a loaner and then the person says that they actually don't have any loaner. Could I wait another hour or would I come back with a new appointment? I am guessing that they discourage QX60 owners like me since they don't have a fix for the QX60 transmission shuddering at low RPM and shaking violently. More