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Crest INFINITI

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,246 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care. As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area. If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars. On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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6100 State Hwy 121

Frisco, TX

75034

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Showing 1,246 reviews

February 05, 2025

The service department is great, very easy to work with and they do a great job More

by laylashaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony in the service department
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Feb 06, 2025 -

Crest INFINITI responded

Thank you for the positive feedback! We're thrilled to hear that you had a great experience with our service department. We always aim to make the process as easy and efficient as possible. If you need anything else in the future, don't hesitate to reach out!

February 03, 2025

Service at Crest has been so good 28 months or so. I’ve had the same service manager and I really feel like he looks out for me and ensures my car gets the right care. I had an issue after the last se More

by SHARONRO123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Brown
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Feb 04, 2025 -

Crest INFINITI responded

Thank you for your loyalty over the past 28 months! We’re thrilled to hear that your service manager has consistently provided you with excellent care and that Tony ensured your issue was resolved. Your trust means a lot to us, and we’re committed to keeping your car running smoothly. We appreciate your feedback and look forward to serving you again!

February 03, 2025

I had difficulty scheduling initially, but the follow up was great. I appreciate the follow up. More

by DIONNEMCCOY67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Nabors— Crest Infinity Serve Director
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Feb 05, 2025 -

Crest INFINITI responded

Thank you for your feedback! We apologize for the initial difficulty in scheduling, but we're glad to hear that the follow-up was helpful. We always strive to improve and make the process smoother for our customers, and we appreciate your patience. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again!

February 03, 2025

Crest is simply the best dealership with great service, see Troy Dunn for outstanding service. More

by LEEHERCULEES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Naciri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Crest INFINITI responded

Thank you for the great review! We’re thrilled to hear that you had such a positive experience. Troy Dunn is truly an asset to our team, and we’re glad to know he provided you with outstanding service. We look forward to assisting you again in the future!

February 03, 2025

John was helpful and I appreciated the upfront manner in which be negotiated with me. There are no tricks or last minute changes. He made an offer I countered and we found some mutual ground. More

by Scott.chatley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Dagnan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Beiriger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2025 -

Crest INFINITI responded

Thank you for your feedback! We're glad to hear that John was helpful and that you appreciated his upfront approach during the negotiation process. We believe in clear and honest communication, and we're happy that we could find a mutual agreement. We look forward to assisting you again in the future!

February 02, 2025

As always I was showered with great customer service by Tony. He is such a joy and a great employee to have on your service team. YOU ROCK TONY. Thanks for always honoring my warranty without drama and c More

by kystarling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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Feb 04, 2025 -

Crest INFINITI responded

Thank you for your kind words! We're so glad to hear that Tony continues to provide you with exceptional service. It's great to know that he makes your experience easy and enjoyable while honoring your warranty without any issues. We truly appreciate your feedback and are lucky to have Tony on our team. We look forward to serving you again soon!

February 02, 2025

I had a problem with my car that occurred at the dealership and my service advisor took care of it to my satisfaction. That is what I expected there. More

by cruiserbryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service advisor
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Feb 04, 2025 -

Crest INFINITI responded

Thank you for sharing your experience with us! We’re glad to hear that your service advisor took care of the issue and addressed it to your satisfaction. We always strive to provide the level of service our customers expect, and we’re happy we were able to meet that standard for you. If you need anything else, please don’t hesitate to reach out!

February 02, 2025

Service manager called me and said he wanted my buisness and wanted to make me happy. That was a first in a while for somebody to say that to me. He got my buisness back by treating me right. I will be back More

by HEALYPATTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Key
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Crest INFINITI responded

Thank you for sharing your experience! We’re thrilled to hear that our service manager went above and beyond to earn back your business. We believe in treating every customer with respect and care, and it’s great to know that it made a difference for you. We look forward to continuing to serve you and appreciate your trust in us!

February 01, 2025

Blake is great to work with every time. Quick turn around same day. A a More

by SCALLENDER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Jenkins
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Feb 04, 2025 -

Crest INFINITI responded

Thank you for your review! We're glad to hear that Blake continues to provide you with great service and a quick same-day turnaround. Consistency and efficiency are what we strive for, and we appreciate your trust in us. We look forward to serving you again in the future!

February 01, 2025

Gassett was very informative and patient! He had the car ready for us as soon as we arrived. He went above and beyond to make our car buying experience delightful. Highly recommend working wi More

by Jdavis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gassett Purrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Crest INFINITI responded

Thank you for sharing your experience! We're thrilled to hear that Gassett provided you with informative and patient service while ensuring your car was ready upon arrival. Going above and beyond to create a smooth and enjoyable car-buying process is exactly what we strive for. We appreciate your recommendation and look forward to assisting you again in the future!

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