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Crest INFINITI
Frisco, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,169 reviews
Friendly & knowledgeable- Myriam P. Richie Naciri, sales agent was very helpful and knowledgeable when helping me with my new lease. Made the process very pleasant and would recommend Richie Naciri, sales agent was very helpful and knowledgeable when helping me with my new lease. Made the process very pleasant and would recommend this service center. More
Thank you Crest Infinity! As Infinity lovers (we have had two and presently have a Q50) we walked into Crest Infinity to test drive the QX30 and QX50 and met our salesman Steph As Infinity lovers (we have had two and presently have a Q50) we walked into Crest Infinity to test drive the QX30 and QX50 and met our salesman Stephen VanHess and ultimately the Management team supporting him. What a positive experience! We were in and out of there in less than four hours with the exact car we wanted and couldn't be happier. We do not like to car shop, we know all of our requirements and specifics going in and Stephen listened and easily moved us through the process. Everyone we met and worked with were positive and made what can be a tedious process enjoyable instead. We are so happy to have found this dealership and will make the five hour drive from Lubbock to work with them! More
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Olivia was awesome! We came in to upgrade our Infiniti QX50 to a QX60 and still had 6 months left on our lease so we weren't sure we would be able to get what we wanted. We came in to upgrade our Infiniti QX50 to a QX60 and still had 6 months left on our lease so we weren't sure we would be able to get what we wanted. Olivia was very helpful with our situation as well as selecting the right vehicle. She pulled three QX60s with different color combinations so that we were sure I was happy with what we would be getting. She was so sweet and personable. We have a 9 month old baby that we talked with her about and when I came to pick the new vehicle up and got home she had put a card and a gift for our baby! That is above and beyond customer service and made us feel very happy to choose Crest Infiniti again!! More
Amazing Service My experience at Crest was outstanding. My sales rep, Ernest Morgan was kind and had such a wonderful spirit. I came in with a service issue and walk My experience at Crest was outstanding. My sales rep, Ernest Morgan was kind and had such a wonderful spirit. I came in with a service issue and walked out with a brand new off the truck QX50. Its was an amazing day for me and I cant wait until its time for my next purchase!!!! More
TRULY UNBELIEVABLE!! Crest Infiniti is THE luxury experience! I must say that I honestly prepared myself for the worst (due to my past experiences at other car dealerships Crest Infiniti is THE luxury experience! I must say that I honestly prepared myself for the worst (due to my past experiences at other car dealerships) but what I actually received was THE BEST....EVER!! The ENTIRE staff made my luxury car purchasing experience simple, no hassle, comfortable and most of all AFFORABLE!!! I am still amazed about my purchase and how wonderful it was to have worked with Earnest. After a brief discussion, he knew exactly what I was looking for, provided me with options and was able to work out an offer that I could not refuse! Even my sister and my nephew was amazed at my deal! #CRESTisLuxuryliving! More
Exceptional Service! Earnest Morgan and Crest Infiniti made buying my car a dream! Earnest was so kind and walked me through each step. I have never felt so valued as a Earnest Morgan and Crest Infiniti made buying my car a dream! Earnest was so kind and walked me through each step. I have never felt so valued as a customer. This was the most pleasant car buying experience ever! Thank you, Crest and Earnest! More
Outstanding service and customer satisfaction! My experience at Crest was outstanding. Ernest Morgan, my sales representative, was very welcoming and attentive from the moment I walked in the door. My experience at Crest was outstanding. Ernest Morgan, my sales representative, was very welcoming and attentive from the moment I walked in the door. He was patient with me and worked extremely hard to get me exactly what I wanted. I wouldn't hestitate to recommend Ernest and Crest to anyone I know. The service after the sale is an additional bonus! Thanks again Ernest and God bless you. More
Earnest Morgan & Crest Exceptional No pressure. Quality product and excellent value for the dollars. Earnest Morgan was extremely friendly, knowledgable and helpful. Earnest made the No pressure. Quality product and excellent value for the dollars. Earnest Morgan was extremely friendly, knowledgable and helpful. Earnest made the sales process pleasant and has followed up with subsequent calls to check on my family's satisfaction with the new Infiniti. More
Ernest Morgan review Mr Morgan was very professional and courteous when he sold us our new QX80. He was also very knowledgeable about the car. I would recommend him to a Mr Morgan was very professional and courteous when he sold us our new QX80. He was also very knowledgeable about the car. I would recommend him to anyone interested in buying a new Infiniti. More
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90 Minute Sale! This is our first time buying an Infiniti and dealing with DJ. My husband sent a couple emails to inquire if there was any money off MSRP then I went This is our first time buying an Infiniti and dealing with DJ. My husband sent a couple emails to inquire if there was any money off MSRP then I went in tonight--at their closing time! DJ was more than happy to help me even though I'm sure his poor wife was waiting at home with dinner on the table. Service was fast. The difference between this dealership and others is that I felt like I was getting rock bottom price the first go 'round--no back and forth necessary. I was signing the paperwork while DJ went to pick up my husband at home to get his new car--talk about amazing service! Everyone I encountered was friendly and helpful and not one person passed me without greeting me. Overall experience was the best I've had my entire life--and I've bought quite a few cars! More