Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crest INFINITI
Frisco, TX
1,116 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care.
As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area.
If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars.
On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,116 reviews
April 09, 2017
The friendliest dealership and customer service driven I looked online at Crest INFINITI and found exactly the QX80 we wanted. Tux Browning called me to see if I had any questions or would like to set up I looked online at Crest INFINITI and found exactly the QX80 we wanted. Tux Browning called me to see if I had any questions or would like to set up a test drive. He had two cars waiting on us to see and drive. This was the coolest dealership I've ever had the pleasure of doing busIness with. They were customer service driven and accommodated our every need., including buying our lunch in the dealership cafe. They gave us exactly what we expected on our trade-in and made us feel like we are a part of the Crest dealership family. Awesome experience that I would recommend to anyone shopping for an elegant yet affordable vehicle. Our QX80 is probably the sweetest ride we have ever purchased in my 60 years! We will definitely do business there again and will tell all of our friends and family. Great job Tux! More
by Barry&Tammy C
Employees Worked With
April 03, 2017
Great dealership Crest had the model we wanted and we worked with the sales team to get everything arranged for us. DJ did a great job making sure we were taken care o Crest had the model we wanted and we worked with the sales team to get everything arranged for us. DJ did a great job making sure we were taken care of. More
by abuj
Employees Worked With
DJ Johnson
March 31, 2017
Exceptional I recently visited the dealership of Crest Infiniti and had one of the most wonderful experiences that I have ever had in looking for a new car. I cal I recently visited the dealership of Crest Infiniti and had one of the most wonderful experiences that I have ever had in looking for a new car. I called the dealership and was transferred to Mr. DJ Johnson. We set an appointment time and I arrived and was invited to the office of Mr, Johnson. Mr Johnson went thru his inventory; found a car that matched my expectations and took me on a wonderful test drive; taking adequate time to share the multitude of infiniti features. Mr Johnson is very polite, professional, demonstrates exceptional product knowledge, committed to Diversity and sold me on making Infinity my next new car. I will be contacting Mr Johnson when I am ready to close the deal. I could not ask more of any professional sales associate. Highly commend Mr Johnson, the sales manager and this dealership for a job very well done; I look forward to doing business with them More
by Terry
Employees Worked With
DJ Johnson, Austin Arledge
March 29, 2017
Daniel ali was an excellent salesperson. My experience from start to finish was excellent. Daniel listened to my concerns and went above and beyond to make sure my needs were met. I would hi My experience from start to finish was excellent. Daniel listened to my concerns and went above and beyond to make sure my needs were met. I would highly recommend him as well as the entire Crest company. More
by Birdie78
Employees Worked With
Daniel Ali
March 28, 2017
Jon and Olivia quickly pointed us to exactly what we wanted! This was a truly personal experience. Jon and Olivia completely respected our time, didn't try to push accessories or add ons that we didn't need. G This was a truly personal experience. Jon and Olivia completely respected our time, didn't try to push accessories or add ons that we didn't need. Gave us the overview of each option and the costs associated. We emailed in advance about what we wanted to see so that we could quickly test drive and decide on what we wanted. They were dedicated to us the entire time. More
by Dnkwieber
Employees Worked With
Olivia Bailey, Jon Bellamy
March 28, 2017
Great Experience with DJ Johnson As it is nearing time for my wife's current BMW Lease to expire we went to Infiniti of Frisco to look at the Q60 and was greeted by DJ Johnson. Howev As it is nearing time for my wife's current BMW Lease to expire we went to Infiniti of Frisco to look at the Q60 and was greeted by DJ Johnson. However, we were not ready to purchase a car right then and were just looking for ideas of what we wanted next. Over the course of several months DJ stayed in contact and we finally narrowed our selection down to an Infiniti or Audi. In the end we ultimately decided to go with the Audi but that was only due to a difference in features my wife wanted. Throughout this process DJ was very professional and did everything possible to help make a decision. I can promise you I put him through the ringer and while we did not purchase an Infiniti this time I would come back to this dealership and most importantly to DJ to purchase an Infiniti product. More
by jjpaul1
Employees Worked With
DJ Johnson
March 27, 2017
Best Experience Ever Amazing experience from our initial coctact with Caleb to posing for a photo in front of our new QX70 with the best salesperson we've ever had the opp Amazing experience from our initial coctact with Caleb to posing for a photo in front of our new QX70 with the best salesperson we've ever had the opportunity to work with, Earnest. It's hard to put our experience into words, because it was so great. Ernest & Caleb went the extra mile to make us feel like family from the moment we met them. We are very appreciative and will be a Crest customer for years to come. Richard & Judy Petty More
by Pitstop
Employees Worked With
Caleb, Earnest B Morgan
March 23, 2017
Excellent experience Overall it was an easy process and I left with a vehicle I love at a price point I was seeking. Excellent experience and I would highly recommend this Overall it was an easy process and I left with a vehicle I love at a price point I was seeking. Excellent experience and I would highly recommend this dealership and Anthony! More
by Serway
Employees Worked With
Anthony Miller
March 22, 2017
Great Experience I was looking at a used car online but it sold before I could make it out to look at it. Steve E. was proactive and emailed me when they got another o I was looking at a used car online but it sold before I could make it out to look at it. Steve E. was proactive and emailed me when they got another one of the same model. I showed up and dealt with Chris L. He did everything in his power to make the sale. Probably the best car buying experience I've ever had. Even the finance guys were good. Exceeded expectations. I'll more than likely be back for my next car. More
by Magnum
Employees Worked With
Steve E, Chris L
March 21, 2017
Excellent customer sales experience Daniel was excellent to work with...responsive and great with follow ups. He explained the numbers and worked to adjust as necessary. Overall a great Daniel was excellent to work with...responsive and great with follow ups. He explained the numbers and worked to adjust as necessary. Overall a great sales experience. We'll be back in the future and will recommend the Crest Infiniti dealership to family and friends. More
by RCruz
Employees Worked With
Daniel Ali
