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Crest INFINITI
Frisco, TX
1,114 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care.
As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area.
If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars.
On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,115 reviews
July 26, 2017
Q60 Experience Finally decided to purchase either a Lexus RC or an Infiniti Q60. Went to test drive both and was upfront with each sales team of our intention. Both Finally decided to purchase either a Lexus RC or an Infiniti Q60. Went to test drive both and was upfront with each sales team of our intention. Both teams were professional and courteous, but the Q60 won due to the car, the sales team and the dealership. Ended up being the 2nd car we purchased fro Crest Infiniti and in particular DJ Johnson. DJ knew the product, listened to our discussions and found the right car. More
by Bobmc
Employees Worked With
DJ Johnson
July 18, 2017
DJ was great I worked with DJ and would highly recommend to anyone. He was knowledgeable, friendly, easy to work with and most of all, not pushy. Very pleased w I worked with DJ and would highly recommend to anyone. He was knowledgeable, friendly, easy to work with and most of all, not pushy. Very pleased with my experience both with DJ and the Infiniti Dealership! More
by Mhtxcooper
Employees Worked With
DJ Johnson
July 16, 2017
Best Customer Service Ever!!!♡ My experience with Infinity was great and my sales person was AWESOME! I am a very indecisive individual and Dj was very patient with me and and not p My experience with Infinity was great and my sales person was AWESOME! I am a very indecisive individual and Dj was very patient with me and and not pushy at all! I was in a very strange situation with the vehicle I already had and he made my trade in WORK!!!! He exhausted every option until he got us the perfect deal that fit into our budget! Thanks Again DJ for all your hard work!!!! More
by Dantrelle29
Employees Worked With
DJ Johnson
July 12, 2017
DJ was very professional i am in the market for a new car. DJ was very professional and helpful!! Would definitely recommend this Infiniti dealership! The Infiniti brand is o i am in the market for a new car. DJ was very professional and helpful!! Would definitely recommend this Infiniti dealership! The Infiniti brand is outstanding! More
by Morgan Roberts
Employees Worked With
DJ Johnson
July 10, 2017
Great experience! If you are looking for a smooth and efficient car buying experience, DJ delivered that. I would recommend DJ and this dealership to friends and famil If you are looking for a smooth and efficient car buying experience, DJ delivered that. I would recommend DJ and this dealership to friends and family. More
by Kevin514
Employees Worked With
Li Shao, DJ Johnson, Price Clark
July 03, 2017
Quick and Painless - Great Experience Everything about Crest was a fantastic experience. With both of our existing cars from a competitor, I was nervous coming in. Olivia was extremely e Everything about Crest was a fantastic experience. With both of our existing cars from a competitor, I was nervous coming in. Olivia was extremely efficient and professional starting with the online request, continuously working late email requests, to having the car ready right when I arrived with a newborn!! I will tell all of my family/friends/co-workers about her! Lastly, I was impressed how Management "Price Clark" came right up and introduced himself and was very personable throughout out the entire process. Chad Burton More
by Soonerburton05
Employees Worked With
Price Clark, Olivia Bailey
July 03, 2017
I do not trust this service center!! Will use Sewell. The Crest service center told me my Infiniti could not be fixed and I needed to scrap it. I asked multiple different ways ( and actually in tears begg The Crest service center told me my Infiniti could not be fixed and I needed to scrap it. I asked multiple different ways ( and actually in tears begged them) to try and have them at least try to fix it but always got the response it would cost $10,000 and would not be worth it and to scrap it! I asked someone who had worked on infinities and he was SHOCKED they told me that!!!! I then took it to someone I trusted with lots of experience and he fixed it for $500!!! I almost trashed this car valued at $15,000 because of their bad advice! I am so angry!!! I later went in and told the service advisor I got it fixed for $500. He said nothing But acted super nice at both encounters. 😬 I now need a recall item done. Sewell told me they can do it within four hours. Crest told me to leave it there for a week!!! Sewell was so nice. I do not trust my car at Crest and won't use them again. 😳😬 More
by LG
Employees Worked With
I am not saying.
July 02, 2017
Great experience! Not at all a typical car dealership! Crest is truly a unique car buying experience. Olivia Bailey was professional, personable and efficient and the dealership is refined and welcoming. O Crest is truly a unique car buying experience. Olivia Bailey was professional, personable and efficient and the dealership is refined and welcoming. Olivia worked in tandem with Chris Riccitelli when I decided to buy a Crest Cadillac and they both ensured that I was completely happy with my purchase while respecting my time constraints. More
by BruinGal
Employees Worked With
Olivia Bailey
June 30, 2017
Great Team My husband and I had been at Crest earlier in the day and returned that night after 8:00 pm just to look at another car on the lot. DJ was still ther My husband and I had been at Crest earlier in the day and returned that night after 8:00 pm just to look at another car on the lot. DJ was still there and even though he was not our salesperson stayed and helped us for 30+ minutes. We came back the next day and purchased the car. The entire team Price, DJ, Ahmad and Johnny were all very helpful and have been in contact since we've purchased the car. I would recommend this team! Unfortunately, I have also had to make use of the body shop at Crest and the customer service in the repair area is also a good team. More
by Biggcar
Employees Worked With
DJ Johnson, Price Clark, Ahmad Alaani
June 29, 2017
Great Customer Service DJ was very professional and attentive. When I first spoke with DJ he provided me with his email and cell phone number. I called DJ often with questio DJ was very professional and attentive. When I first spoke with DJ he provided me with his email and cell phone number. I called DJ often with questions as I am over 2 hours away from the dealership. He was very accommodating and always answered the phone or responded to my text promptly. When he was with another customer he made sure someone else responded quickly. He provided great customer service. I would refer anyone looking for a car to him. More
by Latasha
Employees Worked With
DJ Johnson
