Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crest INFINITI
Frisco, TX
1,107 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care.
As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area.
If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars.
On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,107 reviews
February 06, 2018
Super easy and great car buying experience! DJ was very friendly, knowledgeable and honest and he made our car buying experience an easy one. His customer service was above and beyond our expe DJ was very friendly, knowledgeable and honest and he made our car buying experience an easy one. His customer service was above and beyond our expectation which is greatly appreciated!! More
by Lori
Employees Worked With
DJ Johnson
February 03, 2018
Great sales representative to work with!! I had a great experience with Crest Infinity on my recent purchase of a QX60. I worked with DJ who was excellent in finding the exact model I wanted a I had a great experience with Crest Infinity on my recent purchase of a QX60. I worked with DJ who was excellent in finding the exact model I wanted at a great price with no hassle. I would recommend this dealership and working with DJ to anyone in the market!! More
by Estegman060
Employees Worked With
DJ Johnson
February 02, 2018
New Car experience I was recently looking for a new car so I visited Infiniti of Frisco online to check out the selections. I was introduced to DJ from the internet exp I was recently looking for a new car so I visited Infiniti of Frisco online to check out the selections. I was introduced to DJ from the internet experience and went to the dealership to discuss some options. I had a great experience with DJ. He took his time to explain the ends and outs of two options I was looking for. We test drove two cars and DJ answered every question I had. Even though the options did not work at the time I would recommend DJ to all my friends and family. I will return to this location in the future and best believe I will be doing business with DJ. More
by Mrmason56
Employees Worked With
DJ Johnson
February 01, 2018
Fantastic This is by far the best experience I have had buying a car. From sales to finance the process was smooth and simple. Everything was ready when I got t This is by far the best experience I have had buying a car. From sales to finance the process was smooth and simple. Everything was ready when I got there. I was out in no time. I recommend Crest to anyone More
by Q60t3.0
Employees Worked With
Dean Robbins and Johnny Sanchez, DJ Johnson
February 01, 2018
DJ helped me purchase a great car! When I walked into crest I was only intending to test drive a car. Buying a BMW was my first choice but the dealership was not able to get the payme When I walked into crest I was only intending to test drive a car. Buying a BMW was my first choice but the dealership was not able to get the payments down low enough for the car of my choice. The Infiniti Q50 was my second choice. DJ was my salesman, I believe everything happens for a reason and I'm so glad he was the person assisting me. I was so pleased to find out he was a fellow veteran. During the test drive he was very knowledgeable of the vehicle and very professional. Once returning to the dealership, he without force, helped convince to buy the car. I didn't want to pay the asking down payment and DJ was able to get that lowered to something I was happy, with as well as getting a payment that was perfect for me. I'll admit I wasn't in the best mood that day, but DJ was so pleasant and helpful during the whole process. It wasn't until the next day I was able to really see all the features he was explaining the car had. I've had my car for a few weeks now and I absolutely love it. I am so happy with my choice to go with infiniti. DJ has texted me several times after buying my car, to check on me (because I was sick), and to make sure I was still pleased with my purchase. Thank you so much DJ for all of your help. I truly do love my car. I would definitely see you again for my next Infiniti purchase. More
by JustLex
Employees Worked With
DJ Johnson
January 31, 2018
No BS My experience with this dealership was very positive, mostly due to the salesman (John Dagnan) being pleasant and direct without reeking of your stere My experience with this dealership was very positive, mostly due to the salesman (John Dagnan) being pleasant and direct without reeking of your stereotypical car salesman. The receptionist, sales management, and other sales associates were all very friendly - particularly a young guy working there who's name I don't know but was extremely friendly and courteous despite the fact that I wasn't his customer. I got a great deal on the front end, finance guy was great too. More
by merkmerk73
Employees Worked With
January 31, 2018
Great experience He was great to work with, and kept In constant contact. He didn't even mind me contacting him after hours. That's what I call great service! He was great to work with, and kept In constant contact. He didn't even mind me contacting him after hours. That's what I call great service! More
by Chris Marsh
Employees Worked With
DJ Johnson
January 28, 2018
Lease renewal DJ worked diligently to ensure my experience and value exceeded my request. The selection was impressive as was the friendliness of the entire staff. DJ worked diligently to ensure my experience and value exceeded my request. The selection was impressive as was the friendliness of the entire staff. I will be back! More
by Return customer
Employees Worked With
DJ Johnson
January 24, 2018
Great experience DJ Johnson is the best Sales Consultant I have ever had in 40 years of buying cars. He got me the car I wanted as the right price. He communicated con DJ Johnson is the best Sales Consultant I have ever had in 40 years of buying cars. He got me the car I wanted as the right price. He communicated constantly so I knew where we were in the process. He made everything as smooth as glass. I got a car at Crest Infiniti back in the early 2000’s when they were in Plano. Now I am back as a Crest customer again because of DJ. More
by txduster59
Employees Worked With
Dean Tibbins, DJ Johnson
January 23, 2018
Tux is the definition of unprofessional and rude. Jeffrey, or "Tux", is by far the most unprofessional example of a salesman I have ever came across. I was pending a deal with another dealer and due t Jeffrey, or "Tux", is by far the most unprofessional example of a salesman I have ever came across. I was pending a deal with another dealer and due to my impatience decided to shop around just to confirm I'm getting the best deal possible. I was asking for a deal on two cars, one was a straightforward deal and the other had some negative equity involved. I did not expect to close a deal on the second car with negative equity but decided to try my luck. This is where my interaction with Tux began. I told him what I wanted and that I understand I'm asking for a lot by asking him to eat my equity on my existing car. I also told him I'm pending a deal with another dealership on one car and was heading over there in the next hour. Tux told me to stop by and even told me to bring my current vehicle and he can make something happen. Right off the bat he told me he can't do anything and the other dealer is "blowing sunshine up my xxx". BUT if I can get a picture showing proof they are willing to give me the number I want, he will give me an extra $1000 off on top of matching the price just because how much he personally despises the manager over there and wants to steal his sale. His maturity and professionalism immediately showed. By the end of all of this I decided to go with the other dealer. The process was smoother, I got the deal I wanted on both cars, and they were just nicer. Tux was so sweet just to call me and tell me some rude words before hanging up on me. By far the worst dealer and salesman BY FAR. Even better, Tux found my post on a local Infiniti group and decided to reply to it calling me a liar. More
by Arya
Employees Worked With
