Crest INFINITI
Frisco, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Made and instant friend and bought a truck In today’s world where customer service is done by pressing a button on a phone and leaving a message or emailing, I’m going to take my hat off to Cre In today’s world where customer service is done by pressing a button on a phone and leaving a message or emailing, I’m going to take my hat off to Crest and the sales and service team. First and foremost was my salesman David Hooks, David made a random call to me because I was a previous customer and he was taking over for the prior salesman. From the moment I answered the call whether I bought a car or not I knew this was going to be a fun experience. I explained to David that I was on my way to purchase a truck from another dealership and he had 10 min to convince me not to do so, well he did it in about 5 min. David sent me a video and FaceTime me with 2 trucks both of which were great and by the time it was over I made a u-turn and headed to Frisco, now mind you I live about an Hr south of Frisco. My wife who was listening and watching the videos made the comment that it sounds like David and I had been friends for years. I would just like to say “Thank You” to David Hooks and the entire staff at Crest Cadillac/Infiniti for making my trip up there and the purchase of my truck a great experience and I will definitely be back for another purchase. More
Great experience Buying a car was not in the plans but when my car broke and was no longer reliable David spent the to help me find a car that fit my needs and budget. Buying a car was not in the plans but when my car broke and was no longer reliable David spent the to help me find a car that fit my needs and budget. The rest of the staff was great too. More
Love my 2015 Silverado!!! Everyone was very friendly and helpful. They actually tried to make the dealership experience less difficult than normal. Kenneth was very personable Everyone was very friendly and helpful. They actually tried to make the dealership experience less difficult than normal. Kenneth was very personable and stayed with me throughout the process. He even followed up with me after the sale. Very professional! More
Greatness! This is my 2nd lease with Infinity. I’ve worked with DJ both times. Great customer service! I felt like a person and not a number! Will recommended DJ This is my 2nd lease with Infinity. I’ve worked with DJ both times. Great customer service! I felt like a person and not a number! Will recommended DJ and this dealership to anyone looking for a luxury vehicle. More
Exceptional Service My daughter recommended me to Crest because of her experience a month ago, and I couldn’t be happier. From the moment we walked in it was wonderful se My daughter recommended me to Crest because of her experience a month ago, and I couldn’t be happier. From the moment we walked in it was wonderful service. She had worked with a Andrew at Cadillac, and he introduced us to Richie with Infinity. Richie found the exact car I wanted and we worked a deal. It is so luxurious and exactly what I’ve been wanting. Richie was fantastic and gave great customer service the whole time. Every person we came in contact with was wonderful. Nathan showed us how to work everything in the delivery bay. 10 stars and we will recommend to anyone!!! More
A+ Customer Experience Richie was incredible to work with! I was new to the car leasing experience, and he made the whole process so approachable. He took the time to unders Richie was incredible to work with! I was new to the car leasing experience, and he made the whole process so approachable. He took the time to understand what I was looking for and guided me every step of the way. I'll be highly recommending him to all of my friends/family, and look forward to working with him again in the future. More
Great place Great sales and service all the way. DJ is great for sales. Easy to work with. Best to know what you want ahead of time. Great sales and service all the way. DJ is great for sales. Easy to work with. Best to know what you want ahead of time. More
Good Service Everything was really simple and Ken was great when it came to getting the vehicle delivered. It would be nice if you’d make the review process easier Everything was really simple and Ken was great when it came to getting the vehicle delivered. It would be nice if you’d make the review process easier. More
Organized, professional, fair, honest and on point! From the moment Kenneth connected with us he was locked in and completely dedicated. We found him to be relaxed yet intensely dedicated to making us h From the moment Kenneth connected with us he was locked in and completely dedicated. We found him to be relaxed yet intensely dedicated to making us happy with a fair deal. It’s hard to encapsulate how awesome Kenneth is. He is exceptional at his job, and never made us feel pressured or stressed. More
Great experience from start to finish I reached out to Salesman David Hooks about a vehicle he advertised on social media. He promptly responded with all the information i was looking for. I reached out to Salesman David Hooks about a vehicle he advertised on social media. He promptly responded with all the information i was looking for. We got the sales process started over the phone, and, by the time i got to the dealership all i had to do was "dot the i's & cross the t's" on an awesome new truck! My truck was waiting for me, with a fresh immaculate detail and full tank of gas. David was professional, courteous, and made the buying process from Crest a first class experience in every sense. The day after my purchase David gave me a follow up call to address any other needs or concerns i might have. Of course I had none as he, and the entire sales & finance staff were 100% on point. I had never visited the Crest dealership before, David gave me a tour of the entire facility- from the service bays, to gourmet kitchen and cafeteria, right down to the wine cellar and putting green! Thank you David for all your help. I'm a Crest customer for life! More