Crest INFINITI

Awesome experience from start to finish!!! DJ is an awesome dealer. However dealer doesn’t define him. I would call in “WinWin negotiator! He makes you feel like he’s giving you best deal based DJ is an awesome dealer. However dealer doesn’t define him. I would call in “WinWin negotiator! He makes you feel like he’s giving you best deal based on your expectations and tries very hard to help you feel good about your decision. He has the results to back it up... I’ve purchased 2 vehicles from him and had the same experience both times! His Finance manager is great as well in closing the deal with class and reviewing the agreement with you to make sure all parties are walking out feeling great about their decision/the experience!! It’s stressful buying a vehicle but they make it as seem less as possible and I genuinely believe they care (great personalities) !! I will definitely send my family and friends to Crest to visit DJ! He’s like family now!! More

DJ THE GREAT!! I have purchased quite a few cars from dealerships in IL, AL and TX. The knowledge, professionalism and patience DJ Johnson provided surpassed any I'v I have purchased quite a few cars from dealerships in IL, AL and TX. The knowledge, professionalism and patience DJ Johnson provided surpassed any I've experienced! The dealership is in a great location and is beautiful with great amenities! More

Sales team is great! My 10 year old car was in the shop, with no luck at discovering what the issue was. I started searching online for vehicles. I found one I was intere My 10 year old car was in the shop, with no luck at discovering what the issue was. I started searching online for vehicles. I found one I was interested in, contacted the dealership and Kenneth Augustadt answered the call. When I explained I had no way to come look until the weekend, due to my car being in the shop, he said "no problem, I will bring the car to you". And he did. Amazing. Now, here I am driving my "new to me" used car. Along with Kenneth, during the sales process, I dealt with Steven Evans the sales manager via email, who was very helpful as well. No push from the sales department. They let everything happen organically. I loved that. I encountered another sales person, (wish I could remember his name) when I showed up to pick up my car at the dealership and Kenneth was out. He stepped right in. The Cue did not work and he got right on getting the service department to start a repair order. He was very helpful and so nice to deal with as well. He said they would get it taken care of right away. We ended up leaving without the car while they made repairs. Repairs were made and I got to pick my car up two days later. So, why only 4 stars on the rating???? Well the question is rating the "dealership". Finance is part of that dealership. I brought my own financing, yet still had to "deal with" the finance department. That was the only less than pleasant part of my experience. No need to go into details, I am sure they were just doing their jobs. Would I go back to purchase another vehicle from Crest Infiniti, YES! Thank you Kenneth! More

New car Very good service..thourough knowledge of the products & what best fit my wants..pleasant atmosphere and I recommend buying from Crest and DJ..nice pl Very good service..thourough knowledge of the products & what best fit my wants..pleasant atmosphere and I recommend buying from Crest and DJ..nice place More

Give all your business to this man! David helped me get a new car after my old one burned down in their parking lot.(crazy right?) David was there with me while my car burned down and he David helped me get a new car after my old one burned down in their parking lot.(crazy right?) David was there with me while my car burned down and he helped me get through every step of getting me into a new car. He has a great sense of humor and I will definitely go to him for my future car purchases. if you are looking for someone who will get you in a new car easy and stress free, see David. He will make it happen. More

Great Experience! We just purchased a new QX60 from Crest Infiniti this past weekend and we had a wonderful experience. The staff was courteous and they worked with us We just purchased a new QX60 from Crest Infiniti this past weekend and we had a wonderful experience. The staff was courteous and they worked with us to find the right package we wanted. It was stress-free and haggle-free. A special thank you to Richie Naciri at Crest Infiniti. Molte Grazie! More

Great experience Richie was very helpful with picking out my car. I had a great experience and the whole process went very smoothly! I would definitely recommend! Richie was very helpful with picking out my car. I had a great experience and the whole process went very smoothly! I would definitely recommend! More

Best experience ever purchasing a vehicle Richie was proactive in exploring options for my situation. I've never had an easier, faster, or more pleasant major purchase experience ever. He is Richie was proactive in exploring options for my situation. I've never had an easier, faster, or more pleasant major purchase experience ever. He is a pleasure to work with and I would recommend him, and Crest Infinity to anyone who values a customer-driven experience. More

Made me a priority Ken was very accommodating to the needs I had as a customer. He worked hard to get me what I wanted for my trade and purchase price of my Infiniti. I Ken was very accommodating to the needs I had as a customer. He worked hard to get me what I wanted for my trade and purchase price of my Infiniti. I would purchase from him again. Even after my purchase he was available and helpful with questions regarding my vehicle. More

Ben from Crest INFINITI I had very good experience with Ben at Crest INFINITI, I was able to communicate with him with ease before coming into the dealership to share what I I had very good experience with Ben at Crest INFINITI, I was able to communicate with him with ease before coming into the dealership to share what I was looking for. He was very proactive without pressuring me to come in for the vehicle like the other dealership had. Ben also got me the lease deal I was looking for without much hassle. I would recommend Ben to my friends if they're in the market for a new INFINITI More