Crest INFINITI

Definition of What Car Buying Should Be! Ill be honest I was not considering an Infinity. I was looking at Lincoln, Cadillacs and Audi SUV. What I realized is the price point I was looking Ill be honest I was not considering an Infinity. I was looking at Lincoln, Cadillacs and Audi SUV. What I realized is the price point I was looking for those dealers couldnt fit my budget looking in the range of 40k. To make the long story short, I got a 49k for less than what those other car companies was going to charge me money down and monthly combined! I dont know how Infinity did it but, it was a no brainer for me. DJ made this process so easy and Ill be honest when I worked out the numbers on the phone with him I thought it was just a ploy to get me in. It was legit, no silly games or wasting each others time. Everyone that has been in the car so far loves the car, my wife is forcing me to trade cars now. Needless to say Im sure we will be back to upgrade her car and you know Ill be working on DJ for the same good deal! I already recommended my co-worker to DJ. More

Great Experience If you are looking for a car, I would highly recommend Crest Infiniti. I worked with DJ Johnson who was referred by one of my friend. Great guy to wor If you are looking for a car, I would highly recommend Crest Infiniti. I worked with DJ Johnson who was referred by one of my friend. Great guy to work with. Very professional, courteous and honest. He worked hard on our deal and provided valuable input. I would definitely recommend friends and family members too him. More

Great sales experience DJ was very knowledgeable about the Infiniti SUV I was intrested in today. He told me about all of the features, helped me select the right package fo DJ was very knowledgeable about the Infiniti SUV I was intrested in today. He told me about all of the features, helped me select the right package for my family and gave me a wonderful test drive. I would highly recommend Crest Infiniti and DJ Johnson. More

Consistently Professional Our family has purchased seven cars from Crest over the years and we always have an outstanding experience. Sales and service are second to none. Our family has purchased seven cars from Crest over the years and we always have an outstanding experience. Sales and service are second to none. More

Professional and courteous DJ did a great job trying to fit us in a vehicle we loved. He was professional and courteous and worked hard to help make the deal work in our favor. DJ did a great job trying to fit us in a vehicle we loved. He was professional and courteous and worked hard to help make the deal work in our favor. More

Complete joke I have kept my mouth shut for months about my opinion of this dealership based solely on the fact that I had a family member who worked here. They a I have kept my mouth shut for months about my opinion of this dealership based solely on the fact that I had a family member who worked here. They are a complete and total joke in every aspect be it service, sales, finance, paint and body the entire dealership. I bought a car from here because as I said I have a family member. Other wise I would have left in the first hour I was there they are so unorganized and don’t know their heads from their rears. Reguarless he helped me find a car that was going to work for my budget and credit situation. It then took finance a week to get some sort of deal situated. Now I am sorry but if you can’t managed to get a deal done and with a reputable finance company then say so. Instead they worked my deal with a extremely sub par company called American Credit Acceptance. 342 complaints to the better business bureau in the last 3 years. Go ahead and look up some info about them. Not a place you would expect a dealership like Crest to use. I flat out told them I want no extra warranty to be added on to my financeing as I was already going to be upside down on this car just based on interest alone if I keep it full term. Well guess what was thrown into my contract a wasted 1500$ warranty good for 6 months or 10k miles. First of all it would take me maybe 6 weeks to put that many miles on the car! So they didn’t listen on that aspect either. The car had a dent on a rear fender that they agreed to have fixed. It was fixed and within a month the paint was peeling of the car. Back again to have that fixed. In the mean time in the first months I owned the car it burned oil so bad it didn’t even register on the dip stick. They “monitored” it for the next 1000 miles and claimed it was fine after that. So one the car either has a issue or two it never went through shop as it was supposed to have been when I got it and was low from previous owner. My older kids father had also purchased a car from here which was rushed through the shop as well. Being a mechanic he was doing som things under the car right after he go or and found that when tnem did the brakes on the car they were not even tightened properly and were about to fall off. The oil filter was so lose that oil was all over the entire underside of the car. I could go on for days of the issues at this place just aside from the things I have already gone over. Never will I do business work this dealership again and I will make sure no one I know does as well. More

Professionalism Even though we were unable to finalize a deal, he was a professional throughout the process. I appreciated the transparency and hard work. I would d Even though we were unable to finalize a deal, he was a professional throughout the process. I appreciated the transparency and hard work. I would definitely work with this group again. More

Recommend dealership and sales person Very impressed with the dealership and manager. I highly recommend Asad Elwin, was professional, patience and went way above his way to get me the be Very impressed with the dealership and manager. I highly recommend Asad Elwin, was professional, patience and went way above his way to get me the best deal and for me to be happy and confident that I got the best deal possible. It was great and easy experience buying in this dealership. I am very happy and will be a return customer! More

"Consistent Experience" I have purchased 7 cars from Crest since 1980 and one of the many reasons I continue to use this dealership besides the quality of their cars is the h I have purchased 7 cars from Crest since 1980 and one of the many reasons I continue to use this dealership besides the quality of their cars is the high level of service on both sides of the purchase. My most recent purchase of a Q70L was no different and may even exceeded all previous purchases given extra mile assistance by the Sales Director Austin Arledge locating the preferred vehicle from an out of state Infiniti Dealer 1100 miles away… and at the right price! Crest consistently has seasoned salespersons with a true understanding of what the consumer experience should be about with no pressure, no haggle but best of all commitment to providing the highest level of customer satisfaction. Kudo’s to you Kegan Lewless! More

Amazing Customer Service Josh Kahn is awesome! Josh is knowlegable, has a wealth of experience, and provided the best customer service from any dealer ship ever. Josh you Rock Josh Kahn is awesome! Josh is knowlegable, has a wealth of experience, and provided the best customer service from any dealer ship ever. Josh you Rock! More