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Crest INFINITI

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,342 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care. As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area. If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars. On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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6100 State Hwy 121

Frisco, TX

75034

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Showing 1,342 reviews

December 31, 2024

No loaner despite taking an appointment. After I got there, I was summarily told to "Take an appointment the next time" without ascertaining whether I had taken one or not. It's not the e More

by meghneelagore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember the names
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Jan 07, 2025 -

Crest INFINITI responded

We sincerely apologize for the experience you had during your recent visit. It's disheartening to hear that you were not provided with a loaner vehicle despite having an appointment, and we understand how this fell short of the level of service you expect. Your feedback is important to us, and we want to address your concerns directly. Please reach out to Jeremi Chapman at JChapman@vtaig.com. He will be more than happy to discuss your experience and ensure that we work towards a resolution. Thank you for bringing this to our attention, and we hope to have the opportunity to improve your perception of our dealership.

December 31, 2024

They always provide great customer service and care for their clients. Advisors are nice and explain in detail. More

by hood.lauren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tux Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Crest INFINITI responded

Thank you for your wonderful feedback! We’re delighted to hear that you consistently receive great customer service and that our advisors take the time to explain things in detail. Caring for our clients is a top priority for us, and it’s rewarding to know that you feel valued and well-informed during your visits. We truly appreciate you sharing your experience and look forward to continuing to serve you in the future!

December 29, 2024

Thank you, John, Troy and Samuel, for making my third purchase possible and for ensuring a smooth and pleasant transition. I truly appreciate your support! 😊 More

by smith.christophe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Dagnan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Conkleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Anzalone
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Dec 30, 2024 -

Crest INFINITI responded

Thank you for the kind words! We're so happy to hear that John, Troy, and Samuel made your third purchase a smooth and pleasant experience. We truly appreciate your continued trust in us, and it was a pleasure assisting you. If you need anything else in the future, don't hesitate to reach out. Enjoy your new vehicle, and thanks again for choosing us!

December 28, 2024

This is our 3rd vehicle purchase from Crest Infiniti! Thank you to Jay, Andy, and Sam for making it simple. We appreciate y’all. More

by KingKongCarDog
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Beiriger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Anzalone, Jay Onstott
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Dec 30, 2024 -

Crest INFINITI responded

Thank you for your continued trust in Crest Infiniti! We’re thrilled to hear that your third vehicle purchase was a great experience. Jay, Andy, and Sam will be so glad to know that they made the process simple and enjoyable for you. We truly appreciate your loyalty and look forward to serving you again in the future. Enjoy your new vehicle!

December 27, 2024

This dealership has proven to stand behind their product. I am very impressed with their response to my issue More

by SDGAS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Muller
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Dec 27, 2024 -

Crest INFINITI responded

Thank you! We’re thrilled to hear you had a positive experience with our team. We take pride in supporting our customers and are glad we could assist you. Your satisfaction means everything to us!

December 26, 2024

Excellent service. Perla was great. Good communication and smooth transition. I would recommend Perla and her team to anyone interested in purchasing a vehicle. Crest More

by GKELLEYPE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Perla Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2024 -

Crest INFINITI responded

Thank you for your wonderful review! We’re thrilled to hear that Perla provided excellent service and ensured smooth communication and a seamless experience. Your recommendation means so much to us, and we’re grateful for your trust. If you ever need anything in the future, Perla and our team will be here to assist. Thank you for choosing Crest!

December 25, 2024

Our most recent purchased Infiniti vehicle was with Crest; with plans to purchase another. And, have also serviced 3 vehicles. More

by DSANDERS515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin, Blake, and the 2 Service Desk/Cashier ladies were ALL 5 STARS.
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Dec 26, 2024 -

Crest INFINITI responded

Thank you for your continued trust in Crest for both purchasing and servicing your vehicles! We’re honored to have been part of your recent Infiniti purchase and to assist with the care of your three vehicles. We look forward to helping you with your next purchase and continuing to provide excellent service. If there’s anything more, we can do for you, please don’t hesitate to reach out!

December 24, 2024

Service was great and work was well done. Advisor was very comunicative and aware of the process of the car repair More

by JCCHOUZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Brown
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Dec 26, 2024 -

Crest INFINITI responded

We're thrilled to hear that you had a positive experience! It’s fantastic that you found our service to be great and our work well done. We're especially pleased to know that our advisor was communicative and kept you informed throughout the repair process. We believe that clear communication is essential in providing excellent service, and it’s wonderful to see that reflected in your experience. Thank you for taking the time to share your feedback. We look forward to serving you again in the future! If you have any questions or need further assistance, please don’t hesitate to reach out. Safe travels

December 24, 2024

Crest is the dealership to go to for your needs! It is the best in the Metroplex! More

by RFOX912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tux Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2024 -

Crest INFINITI responded

Thanks! We’re thrilled to hear you had such a great experience at Crest. Our team works hard to provide top-notch service, and it’s fantastic to know we met your expectations. Looking forward to seeing you again!

December 23, 2024

The only issue is the detail department needs to do a better job with detail More

by mlmiller2770
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Beiriger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Braeden Breysacher, Jay Onstott
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Dec 24, 2024 -

Crest INFINITI responded

Thanks for the feedback. Remember....free car washes anytime and we will be deep cleaning your vehicle twice per year over next 3 years! I will relay the comment to right department head though. Tim Key General Sales Manager

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