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Crest INFINITI

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,342 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care. As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area. If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars. On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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6100 State Hwy 121

Frisco, TX

75034

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Showing 1,342 reviews

January 05, 2025

Does a good job connecting with customers and handling what they need. Tony Brown is a great consultant. More

by David Sink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Brown
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Jan 09, 2025 -

Crest INFINITI responded

Thank you for recognizing Tony's exceptional customer service skills and dedication to meeting our customers' needs. We are proud of Tony's ability to connect with customers and provide personalized, attentive support during their service experience. Our team understands that great automotive service goes far beyond technical repairs - it's about building trust, listening carefully, and ensuring each customer feels valued and understood. Your feedback confirms that Tony exemplifies these core principles of our service philosophy. We appreciate you taking the time to highlight Tony's contributions and share your positive experience with us. Recognitions like these motivate our entire team to continue delivering outstanding customer care. Thank you for your support and for helping us acknowledge the excellent work of our team members.

January 03, 2025

Our salesman was very kind and personable upon greeting and throughout the journey at the dealership. It is great working with someone that is happy to be working. He was willing to assist in finding the b More

by KB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gassett Purrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2025 -

Crest INFINITI responded

Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience with our sales team and that our salesman was kind and personable throughout your visit. It's fantastic to know that he was dedicated to helping you find the best vehicle for your family. We truly appreciate your kind words about our owner and the service manager as well. Our team is committed to providing exceptional service, and your feedback motivates us to keep up the great work. If you have any further questions or need assistance, please don’t hesitate to reach out. We look forward to serving you and your family again in the future!

January 02, 2025

We initially checked with an Infiniti dealership in Grapevine. They did not have the vehicle in stock that we wanted. We contacted Crest by email. Perla responded quickly to our inquiry and informed us More

by robert.fallis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Perla Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Braden Breysacher, Finance Manager
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Jan 06, 2025 -

Crest INFINITI responded

Thank you for your fantastic feedback! We're thrilled to hear about your positive experience with Perla and Braeden. It’s great to know that Perla responded quickly to your inquiry and had the vehicles ready for you when you arrived. We strive for efficiency and professionalism, and we’re delighted that our team met your expectations throughout the sales process. Your kind words about our staff mean a lot to us, and we truly appreciate you taking the time to share your experience. We look forward to serving you again in the future, and we hope you enjoy your new vehicle!

January 02, 2025

My experience at Crest Infiniti was excellent as always. Customer service was prompt and friendly. More

by DANA_ASMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Dunn
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Jan 07, 2025 -

Crest INFINITI responded

Thank you for your fantastic review! We are so glad to hear that your experience was excellent. Our team is dedicated to providing prompt and friendly customer service, and it’s wonderful to know that we succeeded in making your visit enjoyable. Your continued trust in us means a lot, and we appreciate your support. If there’s anything more we can do for you, please don’t hesitate to reach out. We look forward to serving you again soon!

January 01, 2025

Amazing experience as always! Fourth consecutive purchase from this dealership. Tux is second to none and the entire staff are top notch! More

by J-HARRISON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tux Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Crest INFINITI responded

Thank you so much for your fantastic feedback! We're thrilled to hear that you had an amazing experience once again and that you've chosen us for your fourth consecutive purchase. It's wonderful to know that Tux and our entire staff have consistently provided you with top-notch service. We truly appreciate your loyalty and support, and we look forward to assisting you with your future needs. Thank you for being a valued customer!

January 01, 2025

I was greeted promptly and service manager was there to take care of my oil change. I was text when vehicle was ready. Well done More

by ACHALM0244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Dunn
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Jan 02, 2025 -

Crest INFINITI responded

We're glad to hear you had a positive experience with our timely service and clear communication. Looking forward to assisting you further!

January 01, 2025

Crest Infiniti was exemplary throughout the sales process. All departments from sales, finance, management, and including delivery of the vehicle worked cohesively with a shared objective of providi More

by Roxana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richie Naciri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Anzalone, Randy Nabors, and Connor
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Jan 02, 2025 -

Crest INFINITI responded

It’s fantastic to hear that your experience at Crest Infiniti was exemplary from start to finish! We're proud of how our team, including Randy, Richie, Samuel, and Connor, worked together to make your purchase smooth and informative. It’s great to know that you felt supported every step of the way, from the recommendation to the delivery. Thank you for your detailed feedback and for highly recommending us! We look forward to continuing to serve you and your Infiniti needs in the future.

January 01, 2025

Works well with consumer to make sure they get what they want at a reasonable price More

by RMEDINA72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay
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Jan 06, 2025 -

Crest INFINITI responded

Thank you for your positive feedback! We’re glad to hear that our team worked well with you to ensure you got what you wanted at a reasonable price. Providing a great experience that meets our customers' needs is our priority, and it’s rewarding to know we achieved that for you. We appreciate you taking the time to share your experience and look forward to assisting you again in the future!

January 01, 2025

When you pull up to the service bay your greeted within seconds. The service advisors are the best I have worked. With in years. Blake Jenkins has been wonderful to work with. His attention to detail is ap More

by tomallen1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elmira Naghian
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Jan 06, 2025 -

Crest INFINITI responded

Thank you for your fantastic feedback! We're thrilled to hear that you had such a positive experience with our service team, especially with Blake. It's great to know that you received prompt greetings at the service bay and that Blake's attention to detail made a difference for you. We truly appreciate your kind words and look forward to serving you again in the future. Thank you for choosing us!

December 31, 2024

Dustan was great. Wonderful service, prompt responses. Pleasure working with him. Hoping Eric returns healthy soon. More

by bgobran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustan Harbour
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Jan 02, 2025 -

Crest INFINITI responded

We're so glad to hear that Dustan provided great service and prompt responses! It was a pleasure working with you as well. We appreciate your kind words for Eric, and we’re all hoping for his speedy and healthy return. Thanks again for your feedback!

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