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Crest INFINITI

Frisco, TX

4.7
1,095 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care. As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area. If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars. On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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6100 State Hwy 121

Frisco, TX

75034

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Showing 1,095 reviews

June 06, 2020

no follow-up about unresolved problems The paint is pealing off the bumber of 2 year old Infiniti. The dealership acknowledged it and promised to give a call back with they can fix it. Afte More

by Peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Troy Dunn
May 31, 2020

Great Service Everytime I called Casey mid day to see if I could get an appointment same day . She was able to fit me . She also took the t8me to go over my recommended servi More

by latonyadthomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Little
Jun 01, 2020 -

Crest INFINITI responded

Thank you for taking the time to leave us a positive review!

May 23, 2020

Excellent service and a great place with absolutely the best Crest Infiniti is a great dealership with a very friendly atmosphere Starting with Richie who has sold me 4 of the five Infiniti vehicles with all the More

by Infiniti's Motto is (With My Pleasure}
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Naciri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard the valet attendant, Troy Dunn in service John who is the master in explaining all about you new Infiniti., Steve Lee, Joshua White
Jun 01, 2020 -

Crest INFINITI responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

May 15, 2020

Ahead of Time and Under Quoted Estimate! I was on a bit of a time crunch, but Casey worked me in and returned my vehicle clean, serviced and ready to go - ahead of time and under the estimate More

by Ken C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Little
Jun 01, 2020 -

Crest INFINITI responded

Thank you for your positive feedback!

May 13, 2020

Good place to service vehicle. But when it comes to warranty, they don’t want to do it unless you pay them money. Will avoid this place. Service price is a little to high and recommended unnecessary se More

by aleks1p
Recommend Dealer
No
Employees Worked With
Steve Lee
Jun 02, 2020 -

Crest INFINITI responded

We are disappointed that you are not satisfied with your experience at our service department. We would like to speak with you further about your visit so that we may work towards a resolution. Please contact James Saliva at Jsaliva@crestinfiniti.com at your earliest convenience.

May 13, 2020

Crest is the best. Its always a very friendly atmosphere and the staff are very knowledgeable professionals who listen more than they talk which is a rare characteristi More

by jrf3825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tux Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey is always a true professional.
Jun 01, 2020 -

Crest INFINITI responded

Thank you for your positive feedback, from all of us here at Crest INFINITI!

May 11, 2020

Excellent customer service John Dagnan is absolutely the best this is my second car to buy from him! Great product and great people! Incredible experience! More

by Kimberly.garner
Recommend Dealer
Yes
Employees Worked With
John Dagnan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020 -

Crest INFINITI responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

May 09, 2020

Go see Stewart and Jeff (Tux) if you need an infiniti. They are amazing!! I consider them like brothers!! If you already have an infiniti ask for Casey in the service department!! Awesome people!! Cory More

by crowdercory
Recommend Dealer
Yes
Employees Worked With
Stewart, Jeff (Tux), and Casey
May 11, 2020 -

Crest INFINITI responded

Thank you for your positive feedback, from all of us here at Crest INFINITI!

April 23, 2020

Great Service Everytime I have been servicing my car with For over year. Each visit has been an enjoyable . My advisor is very knowledgeable,kind, & trustworthy. The waiting More

by latonyadthomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Little
Apr 27, 2020 -

Crest INFINITI responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

April 01, 2020

Excellent experience. Myles made the whole experience memorable. He worked out really sweet deal and spent considerable time listening and explaining the details of leasing More

by Alok Gupta
Recommend Dealer
Yes
Employees Worked With
Myles
Apr 01, 2020 -

Crest INFINITI responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

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