Crest INFINITI

Excellent Service and high-level Hospitality! My leasing experience with Crest Infiniti in general is outstanding. From the first day of leasing I have been provided by advise on insurances and al My leasing experience with Crest Infiniti in general is outstanding. From the first day of leasing I have been provided by advise on insurances and all further costs during the rent and I knew in advance what it will be leasing Inifiniti in terms of money and comfort. I appreciate every visit to Crest infiniti whether it is routine wash or 10Kmiles, 20Kmiles service. I especially thank Rustik Ganeyev for making my leasing experience easy and convenient for me so that I was provided by all options and detailed descriptions of advantages and disadvantages and helping me to find the best option for me. Also advise on insurances and additional services I would need. My latest visit was related to 20000 miles service. I worked with Christopher Stephenson, very knowledgeable, very polite and respectful. Chris provided all estimates and options for the service letting me choose the best fitting my needs. He kept me updated on the process and organized comfortable transfer from and back to Crest office to pick my car when it was ready - cleaner than it was when dropped off. Thank you, Crest Infiniti, for all the great people you have in your team and excellent service you provide! More

Crest Infiniti has great customer service and provides quality work on your vehicle. They genuinely care and really know how to take care of their customers. quality work on your vehicle. They genuinely care and really know how to take care of their customers. More

Brian was efficient and easy to work with. Switched from Gribbs to Crest service. I am happy I made the change. I am hopeful I will not be disappointed with future service visits. Gribbs to Crest service. I am happy I made the change. I am hopeful I will not be disappointed with future service visits. More

Great service. Efficient and very well done ! And Will Torres is a great advisor. I’ve done business with Crest for 20’hears and I’m always satisfied ! Torres is a great advisor. I’ve done business with Crest for 20’hears and I’m always satisfied ! More

Wonderful service Chris was great! Got me in right away, kept me informed of what service I needed, and made sure everything was done at the highest of standards. I am Chris was great! Got me in right away, kept me informed of what service I needed, and made sure everything was done at the highest of standards. I am always impressed with the service I receive. More

I purchased my Infiniti through crest and have now used them twice for service and I have to give them a 5-star rating all the way across the board! them twice for service and I have to give them a 5-star rating all the way across the board! More

I was greeted promptly and kept updated On the status of the service to my car.I was able to use my coupon for $40 discount. the service to my car.I was able to use my coupon for $40 discount. More

Great dealership I have a 2013 Infiniti JX 35, which I bought at Crest Infiniti. I have taken it there for every service since then and have always been completely sa I have a 2013 Infiniti JX 35, which I bought at Crest Infiniti. I have taken it there for every service since then and have always been completely satisfied with their excellent service. More

I originally purchased my Infiniti from Crest back in 2014 on the pretense that buying luxury from Crest meant buying service. Unfortunately, I've had lackluster customer service multiple times in the se 2014 on the pretense that buying luxury from Crest meant buying service. Unfortunately, I've had lackluster customer service multiple times in the service department. Most recently I took in my vehicle to have them check a "low washer fluid" light that had popped up. After 2 hours of waiting in the lobby with only 2 other customers, they came back with a bill and a full point inspection of all the things I needed to pay them to do, but failed to mention the "low tire pressure" alert, which was never aired up before I left. I also requested a quick car wash while they had it back in the shop, which never happened. I walked out with a new (part only, not installed) reservoir for my washer fluid tank, an almost flat tire and a dirty car for over $340. When he gave me the keys and I paid my bill he asked, "oh, did you still want that car wash? It'll take another 30 minutes." Ugh, no, thanks. I just won't be back. As a woman, I appreciate great customer service in regards to my vehicle and not to be taken advantage of. That is why I purchased from Crest to begin with. I just find the irony in the situation being that I get a weekly flyer or email asking me to "come back to Crest and buy a new car from us again." Sorry, the next purchase will be from Sewell. More

I have been a customer of Crest Infiniti since 2004 and have always been pleased with the excellent service I have received. The facilities are clean and customer friendly. The sales and service staff tr have always been pleased with the excellent service I have received. The facilities are clean and customer friendly. The sales and service staff treat customers with dignity and respect. I have leased several Infiniti's but decided to purchase one on May 23, 2020. Peyton Lustik was the sales representative and was assisted by Jibil. They were absolutely wonderful and worked with me to get the vehicle I wanted. On a subsequent visit, Peyton went way above what I would have ever expected to be sure that every need I had was met before leaving. She was such a joy to work with since she was always smiling. I highly recommend Peyton due to the level of professionalism and care she provided during my recent visits. Juanita Hall More