Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Crest INFINITI

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,342 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care. As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area. If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars. On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
Contact Dealership
View Awards

6100 State Hwy 121

Frisco, TX

75034

Directions

By Type

Showing 1,342 reviews

January 16, 2025

Jay was a wonderful and very helpful sales person throughout the buying process. He made the decision easy and seamless for me and my family. More

by ekkirk216
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Key
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Onstott
Report | Print
Jan 17, 2025 -

Crest INFINITI responded

Thank you so much for your kind words! We’re thrilled to hear that Jay provided you and your family with such a wonderful and seamless buying experience. Our team aims to make the car-buying process as easy and enjoyable as possible, and it’s fantastic to know that Jay succeeded in doing just that for you. We truly appreciate you taking the time to share your experience, and we look forward to welcoming you back in the future. Enjoy your new vehicle!

January 15, 2025

Tory is always so knowledgeable and helpful with every part of the process without being overly pushy. We ask for him every time we come in for service. More

by JWILLIAMSHOWARD2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Naciri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Crest INFINITI responded

We are genuinely appreciative of your detailed feedback highlighting Tory's exceptional service. Your recognition of his knowledge, helpfulness, and professional approach that avoids being pushy is exactly the type of customer experience we aim to deliver. The fact that you specifically request Tory for your service needs is a tremendous testament to his commitment to outstanding customer care. We are proud to have team members like Tory who consistently provide superior, customer-focused service. Thank you for sharing such a meaningful and positive review about your experience with us.

January 13, 2025

Excellent customer support, with a "let me help you" attitude and professionalism. I got an update on the status of the repairs through every step. More

by j.carrasquillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Dagnan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2025 -

Crest INFINITI responded

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our customer support team. Keeping you informed throughout the repair process is important to us, and we’re glad that we were able to meet your expectations. Your feedback is truly appreciated, and we look forward to assisting you again in the future!

January 12, 2025

Service Department staff is always attentive, precise in understanding customer concerns. I’m never worried regarding customer care. More

by CMCARTERJR
Recommend Dealer
Yes
Employees Worked With
Robert Moler
Report | Print
Jan 13, 2025 -

Crest INFINITI responded

Thank you for your fantastic review! We're so glad to hear that our Service Department team consistently meets your expectations and makes you feel confident in your care. Your trust means a lot to us, and we look forward to continuing to provide you with excellent service!

January 12, 2025

Good Service and friendly. I like that so much. Also i like car. Thanks so much. More

by JASONJENNIFER0929
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gassett Purrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Crest INFINITI responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service and found our team friendly. We're also happy to know that you love your car! We truly appreciate your feedback and look forward to serving you again in the future.

January 12, 2025

My purchase experience was HORRIBLE but the service dept, so far, has been top notch! More

by DNSMCCONNICO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin (Service Advisor) 5 stars
Report | Print
Jan 13, 2025 -

Crest INFINITI responded

Thank you for your honest feedback. We're sorry to hear that your purchase experience wasn't up to your expectations, but we're glad to hear that our service department has been top-notch for you. We truly appreciate your trust in us for your service needs and hope to continue improving your experience moving forward. If there's anything we can do to assist further, please don't hesitate to reach out!

January 12, 2025

Troy was awesome. Very nice and professional. Went over the report at the end and answered all of my questions accordingly. However, there was one employee that gave m More

by REFAHIZACHARIAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy
Report | Print
Jan 13, 2025 -

Crest INFINITI responded

Thank you for your thoughtful feedback! We're glad to hear that you had a positive experience overall and that the team was professional and helpful in addressing your questions. We sincerely apologize for the negative interaction you had with one of our employees and will be sure to address it with our team. Your experience matters to us, and we truly appreciate you bringing this to our attention. We hope to continue providing you with excellent service in the future!

January 10, 2025

We always recieve the best serivce in Crest. People are friendly and proffesional and always do a great job More

by anacmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Report | Print
Jan 13, 2025 -

Crest INFINITI responded

Thank you for your kind words! We're thrilled to hear that you consistently receive the best service at Crest. Our team takes great pride in being friendly and professional, and we truly appreciate your continued trust. We look forward to serving you again in the future!

January 10, 2025

I have been a Crest customer for years and will always be! The customer service you receive from Crest is always top notch. From buying or leasing a car, to service or anything you need help with, Crest i More

by KRISTEN19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Naciri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Beiriger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Crest INFINITI responded

Thank you so much for your loyal support and fantastic review! We’re honored to have been your trusted dealership for so many years and are thrilled to hear that our customer service consistently meets your expectations. Whether it’s buying, leasing, or servicing your vehicles, we’re here to help every step of the way. We truly appreciate your trust in Crest and look forward to continuing to serve you in the future!

January 09, 2025

6+ years of satisfied service. CREST has some great personnel and always accommodating. Friendly and ready to assist which is what keeps me returning for service. I have a lot of More

by TALENTMSZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jastine
Report | Print
Jan 10, 2025 -

Crest INFINITI responded

Thank you so much for your loyalty and for sharing your wonderful experience with us! We are delighted to hear that you’ve received six years of satisfied service and that our team has consistently provided you with friendly and accommodating assistance. Your trust in us, especially when there are closer options available, means the world to us. We take pride in ensuring that every vehicle receives the utmost attention and care, and it's fantastic to know that you leave satisfied every time. We truly appreciate your continued support and look forward to serving you for many more years to come!

1
...
24
25
26
...
135