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Crest INFINITI
Frisco, TX
1,095 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care.
As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area.
If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars.
On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,095 reviews
September 03, 2020
I am a Crest Infiniti customer for life! Two years ago I leased my first Infiniti in a spur of the moment decision and I've cherished my Q60 Red Sport ... so much so I swore I'd never go back to a practical leased my first Infiniti in a spur of the moment decision and I've cherished my Q60 Red Sport ... so much so I swore I'd never go back to a practical car. But being frugal became mission critical after my "fun adventures" as a first-time single homeowner! I arrived at Crest Infiniti this morning at 8 am facing a lot of out of pocket expense to care for my Q60 and was beyond stressed. While I waited (with incredible service I might add from Kyle), I sent an email to the salesperson I had been speaking to off and on for over six months literally asking for a miracle. Less than three hours later I rolled off the lot with a great deal on a gorgeous QX50!!!! If you are in the market for a car, call Jibril Holman at Crest Infiniti. He is INCREDIBLE - the whole team is INCREDIBLE (including Tux who I leased with the first time)! They went above and beyond today and I am so incredibly grateful for their service!!!!!! More
by kellystein007
Employees Worked With
Jibril Holman
August 31, 2020
The Crest INIFINITI Service Advisors and technicians have done an excellent job servicing and maintaining my vehicles for more than 16 year. Always a Great Job! done an excellent job servicing and maintaining my vehicles for more than 16 year. Always a Great Job! More
by Larry
Employees Worked With
Casey Little , Austin Arledge
August 29, 2020
It was an average encounter. I was less than pleased with the cleaning of my vehicle. I’ll be going back to Sewell until my lease is up than I’ll be turning in my keys and vehicle and leaving Infiniti all to the cleaning of my vehicle. I’ll be going back to Sewell until my lease is up than I’ll be turning in my keys and vehicle and leaving Infiniti all together - 6 more months to go Also, very smart to get customers to perform a survey on a tablet at checkout before they inspect their vehicle and have finale interaction with the service staff- my review would have changed. More
by Q60
Employees Worked With
Bingham
August 16, 2020
All services were performed as requested by Crest Infinity. Kyle provided updates on vehicle service needs. Great service was provided by Service department of Crest. Thank you. Infinity. Kyle provided updates on vehicle service needs. Great service was provided by Service department of Crest. Thank you. More
by sunilwalvekar
Employees Worked With
Kyle McAllister
August 14, 2020
Great customer service! Diagnosed and communicated with me several times. The vehicle was serviced and ready within a day. My total was less than estimated. me several times. The vehicle was serviced and ready within a day. My total was less than estimated. More
by KSS
Employees Worked With
Bryan in service
August 11, 2020
Previously I had gone to Sean for service because I trusted his recommendations. When I found out he wasn’t with Crest anymore he highly recommended Troy in service. Wow! Troy has been incredible! I lo trusted his recommendations. When I found out he wasn’t with Crest anymore he highly recommended Troy in service. Wow! Troy has been incredible! I love the Crest family and service I have always received. If you need service Troy will take care of you. I needed coolant flush, inspection and had an AC fan problem. His technicians were able to re-enact my AC problem and I was able to get it fixed under my warranty. Trusting Troy because of Sean’s recommendation was completely satisfying. He explained the warranty process, had everything completed for me and my car ready. Thank you Troy! I will definitely be back with any maintenance for both my cars. More
by ncollins4182
Employees Worked With
Troy Dunn
July 30, 2020
It’s ridiculous that dealerships force customers to take these surveys. If not, it hurts the person. They mean nothing. give 5 star for them these surveys. If not, it hurts the person. They mean nothing. give 5 star for them More
by Steveeasterling
Employees Worked With
July 30, 2020
Service was convenient, the person I worked with provided me with updates by phone. My advisor informed me that a part needed to be swapped out as per a recall; this was done, and my car was ready in one ho me with updates by phone. My advisor informed me that a part needed to be swapped out as per a recall; this was done, and my car was ready in one hour's time. I was also very happy with the loaner vehicle. More
by FriscoFelix
Employees Worked With
Bryan Bingham
July 26, 2020
Excellent service. My advisor kept me up to date throughout the process. Courteous and dealership had safeguards for Covid, throughout the dealership; including the showroom, and waiting area, and d throughout the process. Courteous and dealership had safeguards for Covid, throughout the dealership; including the showroom, and waiting area, and driveup More
by ghiggy73
