Crest INFINITI
Frisco, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Outstanding service by Troy Dunn. He let me know what needed to be done kept me informed throughout the process and stepped in when the dealership made a mistake. Outstanding service. The way it should needed to be done kept me informed throughout the process and stepped in when the dealership made a mistake. Outstanding service. The way it should be done ! More
The crest Infiniti dealership is always friendly and helpful. Troy was prompt and efficient with a positive attitude and just the right amount of humor. helpful. Troy was prompt and efficient with a positive attitude and just the right amount of humor. More
Good nut not quite good enough on Zactek detail. Missed driver’s cup holder ice cream big spot, did not clean Inside console compartments at all, the Infiniti logo on the back hatch was half clean/half dir driver’s cup holder ice cream big spot, did not clean Inside console compartments at all, the Infiniti logo on the back hatch was half clean/half dirty and the wood on center console was not cleaned well. If this was supposed to be a fantastic, like new cleaning I was expecting, it was a fail. Techs Broke the window, causing extra day undue delay. More
Cars are excellent. Service is great! Chris Stephenson was an amazing service consultant. I’m always in and out and of it is something that requires time, they always give a loaner car. was an amazing service consultant. I’m always in and out and of it is something that requires time, they always give a loaner car. More
Great, easy service. I am a continued loyal customer due to repeated excellent experiences! This is my 3rd time working with John at Crest. Awesome to repeated excellent experiences! This is my 3rd time working with John at Crest. Awesome More
Very poor service no good communication skills work was not completed someone have come to my house and complete his job wiper wash liquid was left empty not completed someone have come to my house and complete his job wiper wash liquid was left empty More
Overall great customer service and communication of the results. He followed up and ensured that all items were resolved and completed within the promised timeframe results. He followed up and ensured that all items were resolved and completed within the promised timeframe More
Just wanted to say, If you are planning to have your car serviced and looking for an excellent and great customer service check out John Chavez II. this guys is an amazing guy I highly recommending him to a serviced and looking for an excellent and great customer service check out John Chavez II. this guys is an amazing guy I highly recommending him to anyone who wants an excellent experience with service. I will rate this guy over%100 without any doubt. More