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Crest INFINITI

Frisco, TX

4.8
1,259 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care. As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area. If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars. On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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6100 State Hwy 121

Frisco, TX

75034

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Showing 1,259 reviews

January 02, 2025

My experience at Crest Infiniti was excellent as always. Customer service was prompt and friendly. More

by DANA_ASMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Dunn
Jan 07, 2025 -

Crest INFINITI responded

Thank you for your fantastic review! We are so glad to hear that your experience was excellent. Our team is dedicated to providing prompt and friendly customer service, and it’s wonderful to know that we succeeded in making your visit enjoyable. Your continued trust in us means a lot, and we appreciate your support. If there’s anything more we can do for you, please don’t hesitate to reach out. We look forward to serving you again soon!

January 01, 2025

I was greeted promptly and service manager was there to take care of my oil change. I was text when vehicle was ready. Well done More

by ACHALM0244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Dunn
Jan 02, 2025 -

Crest INFINITI responded

We're glad to hear you had a positive experience with our timely service and clear communication. Looking forward to assisting you further!

January 01, 2025

Crest Infiniti was exemplary throughout the sales process. All departments from sales, finance, management, and including delivery of the vehicle worked cohesively with a shared objective of providi More

by Roxana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richie Naciri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Anzalone, Randy Nabors, and Connor
Jan 02, 2025 -

Crest INFINITI responded

It’s fantastic to hear that your experience at Crest Infiniti was exemplary from start to finish! We're proud of how our team, including Randy, Richie, Samuel, and Connor, worked together to make your purchase smooth and informative. It’s great to know that you felt supported every step of the way, from the recommendation to the delivery. Thank you for your detailed feedback and for highly recommending us! We look forward to continuing to serve you and your Infiniti needs in the future.

January 01, 2025

Works well with consumer to make sure they get what they want at a reasonable price More

by RMEDINA72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay
Jan 06, 2025 -

Crest INFINITI responded

Thank you for your positive feedback! We’re glad to hear that our team worked well with you to ensure you got what you wanted at a reasonable price. Providing a great experience that meets our customers' needs is our priority, and it’s rewarding to know we achieved that for you. We appreciate you taking the time to share your experience and look forward to assisting you again in the future!

January 01, 2025

When you pull up to the service bay your greeted within seconds. The service advisors are the best I have worked. With in years. Blake Jenkins has been wonderful to work with. His attention to detail is ap More

by tomallen1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elmira Naghian
Jan 06, 2025 -

Crest INFINITI responded

Thank you for your fantastic feedback! We're thrilled to hear that you had such a positive experience with our service team, especially with Blake. It's great to know that you received prompt greetings at the service bay and that Blake's attention to detail made a difference for you. We truly appreciate your kind words and look forward to serving you again in the future. Thank you for choosing us!

January 01, 2025

Amazing experience as always! Fourth consecutive purchase from this dealership. Tux is second to none and the entire staff are top notch! More

by J-HARRISON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tux Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Crest INFINITI responded

Thank you so much for your fantastic feedback! We're thrilled to hear that you had an amazing experience once again and that you've chosen us for your fourth consecutive purchase. It's wonderful to know that Tux and our entire staff have consistently provided you with top-notch service. We truly appreciate your loyalty and support, and we look forward to assisting you with your future needs. Thank you for being a valued customer!

December 31, 2024

They always provide great customer service and care for their clients. Advisors are nice and explain in detail. More

by hood.lauren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tux Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Crest INFINITI responded

Thank you for your wonderful feedback! We’re delighted to hear that you consistently receive great customer service and that our advisors take the time to explain things in detail. Caring for our clients is a top priority for us, and it’s rewarding to know that you feel valued and well-informed during your visits. We truly appreciate you sharing your experience and look forward to continuing to serve you in the future!

December 31, 2024

No loaner despite taking an appointment. After I got there, I was summarily told to "Take an appointment the next time" without ascertaining whether I had taken one or not. It's not the e More

by meghneelagore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember the names
Jan 07, 2025 -

Crest INFINITI responded

We sincerely apologize for the experience you had during your recent visit. It's disheartening to hear that you were not provided with a loaner vehicle despite having an appointment, and we understand how this fell short of the level of service you expect. Your feedback is important to us, and we want to address your concerns directly. Please reach out to Jeremi Chapman at JChapman@vtaig.com. He will be more than happy to discuss your experience and ensure that we work towards a resolution. Thank you for bringing this to our attention, and we hope to have the opportunity to improve your perception of our dealership.

December 31, 2024

Dustan was great. Wonderful service, prompt responses. Pleasure working with him. Hoping Eric returns healthy soon. More

by bgobran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustan Harbour
Jan 02, 2025 -

Crest INFINITI responded

We're so glad to hear that Dustan provided great service and prompt responses! It was a pleasure working with you as well. We appreciate your kind words for Eric, and we’re all hoping for his speedy and healthy return. Thanks again for your feedback!

December 29, 2024

Thank you, John, Troy and Samuel, for making my third purchase possible and for ensuring a smooth and pleasant transition. I truly appreciate your support! 😊 More

by smith.christophe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Dagnan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Conkleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Anzalone
Dec 30, 2024 -

Crest INFINITI responded

Thank you for the kind words! We're so happy to hear that John, Troy, and Samuel made your third purchase a smooth and pleasant experience. We truly appreciate your continued trust in us, and it was a pleasure assisting you. If you need anything else in the future, don't hesitate to reach out. Enjoy your new vehicle, and thanks again for choosing us!

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