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Crest INFINITI

Frisco, TX

4.7
1,095 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care. As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area. If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars. On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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6100 State Hwy 121

Frisco, TX

75034

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Showing 1,095 reviews

April 29, 2021

Outstanding service by Troy Dunn. He let me know what needed to be done kept me informed throughout the process and stepped in when the dealership made a mistake. Outstanding service. The way it should More

by Peterlanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Dunn
Apr 30, 2021 -

Crest INFINITI responded

Thank you for your positive review!

April 27, 2021

The crest Infiniti dealership is always friendly and helpful. Troy was prompt and efficient with a positive attitude and just the right amount of humor. More

by hallmarjorie173
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy
Apr 28, 2021 -

Crest INFINITI responded

Thank you for your positive feedback!

April 26, 2021

Dealership is really great. This was my 5th lease at Crest I will be back. I had the car I wanted in 1 day. Good customer service. More

by rolandpuente
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
william palmer- very good
Apr 27, 2021 -

Crest INFINITI responded

Thank you for your positive feedback!

April 20, 2021

They have excellent customer service and are detailed in car service and are ready to meet the need of the customer. I recommend them anytime. More

by Rosemond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Nasery
Apr 21, 2021 -

Crest INFINITI responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

April 09, 2021

Good nut not quite good enough on Zactek detail. Missed driver’s cup holder ice cream big spot, did not clean Inside console compartments at all, the Infiniti logo on the back hatch was half clean/half dir More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dagnan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Crest INFINITI responded

Thank you for your feedback. It is our goal that every customer leaves 100% satisfied so we are disappointed to hear that you did not. Our team would like to speak with you so that we can address your concerns. Please contact James Saliva at Jsaliva@vtaig.com at your earliest convenience.

April 08, 2021

Cars are excellent. Service is great! Chris Stephenson was an amazing service consultant. I’m always in and out and of it is something that requires time, they always give a loaner car. More

by CydyaThomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stephenson
Apr 09, 2021 -

Crest INFINITI responded

Thank you for your positive feedback!

April 07, 2021

Great, easy service. I am a continued loyal customer due to repeated excellent experiences! This is my 3rd time working with John at Crest. Awesome More

by TTTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dagnan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Crest INFINITI responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

April 06, 2021

Very poor service no good communication skills work was not completed someone have come to my house and complete his job wiper wash liquid was left empty More

by Chris
Price
Recommend Dealer
No
Employees Worked With
Not listed
Apr 07, 2021 -

Crest INFINITI responded

Chris, we want to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. We hope that you will give us the opportunity to discuss this further with you. Please contact James Saliva at Jsaliva@vtaig.com at your earliest convenience.

April 04, 2021

Overall great customer service and communication of the results. He followed up and ensured that all items were resolved and completed within the promised timeframe More

by kdlewis_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Nasery
Apr 05, 2021 -

Crest INFINITI responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

March 29, 2021

Just wanted to say, If you are planning to have your car serviced and looking for an excellent and great customer service check out John Chavez II. this guys is an amazing guy I highly recommending him to a More

by Amer & Farah Mourad
Customer Service
Recommend Dealer
Yes
Employees Worked With
John Chavez II
Mar 30, 2021 -

Crest INFINITI responded

Thank you for your positive feedback, from all of us here at Crest INFINITI!

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