Back

Crest INFINITI

Frisco, TX

4.7
1,095 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care. As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area. If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars. On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
Contact Dealership

6100 State Hwy 121

Frisco, TX

75034

Directions

By Type

Showing 1,095 reviews

May 24, 2021

Twice, I’ve had the opportunity to work with Casey Little. Positive, knowledgeable and professional! A true asset to Crest Service Department. Thank You Casey More

by TraceL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dagnan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Crest INFINITI responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

May 23, 2021

Found a new service representative and I will stay with him for service. He was able to take care of a problem I requested to be checked last time . No More

by rcalaimo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
May 23, 2021 -

rcalaimo responded

Great Service at Crest Infiniti!

May 24, 2021 -

Crest INFINITI responded

Thank you for your positive feedback, from all of us here at Crest INFINITI!

May 22, 2021

They greet you upon arrival, service team knowledge about all the aspects of your vehicle and clean waiting area. They offered a loaner car as well, since my service was longer than expected. More

by PVAMU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Shannon
May 24, 2021 -

Crest INFINITI responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

May 15, 2021

The entire sales process from the moment we entered the showroom until we drove off with our new vehicle was handled by professional & knowledgeable sales & financial personnel. The environment was friendl More

by Alvarezpr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Hogue, Alan LaVeau, Joshua Gabbai
May 17, 2021 -

Crest INFINITI responded

Thank you for your positive feedback!

May 12, 2021

This is where we bought a car for my grandson. When he needed some special care for it, he wanted it done at The place he bought it. Casey was wonderful! She helped us through the process. She’s great! An More

by SrtrrtxSher
Recommend Dealer
Yes
Employees Worked With
Qqaaqa at a aqqq was aqqaaqqaWW In And And A Swqa
May 13, 2021 -

Crest INFINITI responded

Thank you for your positive feedback, from all of us here at Crest INFINITI!

May 12, 2021

Outstanding customer service!! Alan and Drew are Great!! Highly Recommended!!!! They worked to ensure I had what I needed to ensure the sale and excellent service! More

by Shelly.wright9497
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan LaVeau, Drew Lippincott
May 13, 2021 -

Crest INFINITI responded

Thank you for your positive feedback!

May 07, 2021

Great work and service advisor was awesome.. a lot of follow up. Will come back for future sales and service. Thanks Omar, great job. Thanks More

by mm4713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Nasery
May 10, 2021 -

Crest INFINITI responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

May 07, 2021

The Sales Team (Asad Morani and Shaun Anderson) and Finance were very professional and provided me with all the details and information related to my purchase. It was a hassle - free experience. And More

by Paul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dagnan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Asad Morani , Shaun Anderson
May 10, 2021 -

Crest INFINITI responded

Thank you for your positive review!

May 06, 2021

One star because the Customer Service Rep (Jason)was cordial and responsive. Crest indicated I needed a new transmission. $5163.01. Took the vehicle to a mechanic who found the problem and fixed i More

by Jose Oller
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jason
May 07, 2021 -

Crest INFINITI responded

Jose, Thank you for your feedback. We apologize if we left you feeling any way other than completely satisfied. When diagnosing an issue with any Infiniti, we have to go by Infiniti's recommended guidelines according to the year of the vehicle, the mileage and the diagnostic tests that are ran by certified Infiniti mechanics which determines the issue at hand. We would never want you to feel that we were quoting a repair that wasn't needed. We sincerely hope that we can regain your trust and that you will consider our dealership for any future Infiniti needs. If there is anything we can do to assist please reach out to James Saliva at jsaliva@vtaig.com. Thanks again

May 04, 2021

Prompt and professional agents there got me in and out after discussing all aspects of my problem with my car!! However I have a device on my car for insurance discounts and I spoke at length with Omar ab More

by deelainerose68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Nasery
May 05, 2021 -

Crest INFINITI responded

Deelaine, customer service is our top priority and we want to see if we can address your issue. Please contact James Saliva at Jsaliva@vtaig.com at your earliest convenience.

...
18
...