Crest INFINITI
Frisco, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Twice, I’ve had the opportunity to work with Casey Little. Positive, knowledgeable and professional! A true asset to Crest Service Department. Thank You Casey Little. Positive, knowledgeable and professional! A true asset to Crest Service Department. Thank You Casey More
Found a new service representative and I will stay with him for service. He was able to take care of a problem I requested to be checked last time . No him for service. He was able to take care of a problem I requested to be checked last time . No More
They greet you upon arrival, service team knowledge about all the aspects of your vehicle and clean waiting area. They offered a loaner car as well, since my service was longer than expected. all the aspects of your vehicle and clean waiting area. They offered a loaner car as well, since my service was longer than expected. More
The entire sales process from the moment we entered the showroom until we drove off with our new vehicle was handled by professional & knowledgeable sales & financial personnel. The environment was friendl showroom until we drove off with our new vehicle was handled by professional & knowledgeable sales & financial personnel. The environment was friendly, making us feel comfortable with our purchase. More
This is where we bought a car for my grandson. When he needed some special care for it, he wanted it done at The place he bought it. Casey was wonderful! She helped us through the process. She’s great! An needed some special care for it, he wanted it done at The place he bought it. Casey was wonderful! She helped us through the process. She’s great! Answered all our questions. More
Outstanding customer service!! Alan and Drew are Great!! Highly Recommended!!!! They worked to ensure I had what I needed to ensure the sale and excellent service! Highly Recommended!!!! They worked to ensure I had what I needed to ensure the sale and excellent service! More
The Sales Team (Asad Morani and Shaun Anderson) and Finance were very professional and provided me with all the details and information related to my purchase. It was a hassle - free experience. And Finance were very professional and provided me with all the details and information related to my purchase. It was a hassle - free experience. And because of their diligence and unmatched assistance , Crest Infiniti will always be my choice. More
One star because the Customer Service Rep (Jason)was cordial and responsive. Crest indicated I needed a new transmission. $5163.01. Took the vehicle to a mechanic who found the problem and fixed i cordial and responsive. Crest indicated I needed a new transmission. $5163.01. Took the vehicle to a mechanic who found the problem and fixed it for $550.00 words cannot express my utter dismay. More
Prompt and professional agents there got me in and out after discussing all aspects of my problem with my car!! However I have a device on my car for insurance discounts and I spoke at length with Omar ab after discussing all aspects of my problem with my car!! However I have a device on my car for insurance discounts and I spoke at length with Omar about it several times about making sure it was put back and he assured me they put it back but after leaving I discovered he lied to me!! I had a hard time finding where to reconnect it without being penalized!!! More