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Crest INFINITI

Frisco, TX

4.7
1,095 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care. As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area. If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars. On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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6100 State Hwy 121

Frisco, TX

75034

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Showing 1,095 reviews

November 13, 2022

We had sale rep Jonte Cox he has to be the worse sale rep they have in store. He was not paying attention to what I saying. He told me when I ask I have not heard from you all day this man said I was working More

by Mia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jonte Cox
Nov 14, 2022 -

Crest INFINITI responded

Hi Mia, On behalf of Crest, we sincerely apologize that your experience during your lease buy out was less than amazing. Jonte is one of our newest sales consultants, so he is still navigating his role here. It sounds like he might have been busy all day and perhaps time management training would be helpful. I will pass this feedback on to his direct supervisors. In the meantime, should you wish to discuss your experience further, or if there is anything I can do to turn your experience around please don't hesitate to reach out to me directly at cthompson05@vtaig.com or 972-581-1279. Thank you for your patience and understanding.

Nov 14, 2022 -

Mia responded

I will be reaching out tk further discuss. Even if he new I would have thought he would have tried to go above and beyond instead of treating me like a poor customer

November 07, 2022

Crest Infinity always takes great care of our Vehicles! after 15 years and 3 Infinity's... we will always shop at Crest! More

by nanci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Naciri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Crest INFINITI responded

Thank you for taking the time to leave us a positive review!

November 02, 2022

Home of the best salespeople and best service rep (Blake). For as long as I’ve owned a vehicle, I don’t ever recall having a service person as nice as Blake. Everyone needs a Blake in their lives. More

by Majestic Impression
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Blake
Nov 03, 2022 -

Crest INFINITI responded

Thank you for your positive feedback!

November 01, 2022

We've leased and purchased more than a dozen cars from Crest and each time we've come away with a exceptional sales experience. From the moment I arrived I was treated with warm courtesy by Jessica Marti More

by JABBIRD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Martinez, Kayla Cadenhead, Randy Nabors, Carla Thompson
Nov 02, 2022 -

Crest INFINITI responded

Thank you for taking the time to leave us a positive review!

October 31, 2022

Highly recommend Crest service department. They do a great job & have a genuine “customers first” approach & maintain proactive communication about your vehicle throughout the process. You wo More

by Roxana
Recommend Dealer
Yes
Employees Worked With
Randy Nabors
Nov 02, 2022 -

Crest INFINITI responded

Thank you for your positive feedback!

October 27, 2022

Excellent customer service, great follow through & attention to detail throughout the service repair process. All staff from porters, cashiers, service advisors, service director and service manager a More

by Roxana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Nabors, David Gover
Oct 28, 2022 -

Crest INFINITI responded

Thank you for taking the time to leave us a positive review!

October 26, 2022

Great service! Troy and Dustin made the experience painless! The work was done very quickly. I was given a ride home and later a loaner car was delivered to me at h More

by dkoontz52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Dunn, Dustin
Oct 27, 2022 -

Crest INFINITI responded

Thank you for your positive feedback!

August 11, 2022

I had a wonderful experience with all the staff I met at Crest. They made purchasing a new vehicle fun and stress free. I would definitely recommend them to anyone interested in a new car. More

by VW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Clissold, Kodie Cadenhead
Aug 15, 2022 -

Crest INFINITI responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

July 21, 2022

Fast friendly service! Always goes above & beyond! John Chavez, Randy Joseph, Kayla Vaughn are excellent More

by Denise.cecil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Joseph John Chavez Kayla Vaughn
Jul 22, 2022 -

Crest INFINITI responded

Thank you for your positive feedback, from all of us here at Crest INFINITI!

July 19, 2022

The service was very great and amazing. They work in a well manner! Simply amazing. More

by eloisa_vlr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juda Shamay
Jul 20, 2022 -

Crest INFINITI responded

Thank you for your positive feedback, from all of us here at Crest INFINITI!

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