
Crest INFINITI
Frisco, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Customer service before and after the sale Crest Infiniti can not be beat. I have bought three Infiniti's from Crest the price was fair and the time out the door was quick and easy. After the sale you may co can not be beat. I have bought three Infiniti's from Crest the price was fair and the time out the door was quick and easy. After the sale you may count on Crest Infiniti service department and staff to take excellent care of your car and treat you like family. More
Let's start by saying I will never do business with Crest for any reason. I visited them to check out a few vehicles on the lot. Mr. Sabu told us he'd appraised my car while my wife and I test drove t Crest for any reason. I visited them to check out a few vehicles on the lot. Mr. Sabu told us he'd appraised my car while my wife and I test drove the ones on his lot. When we came back he told us to wait while he get the appraisal. We were left by ourselves, no other employee or customer insight - they were closing. 50 mins later, he stroll in to his cubical with a piece of paper showing a slap-on-the-face figure they offered my trade in. He explained that there it needed a repair, which was a lie, I had the vehicle checked out the next day. We told him another dealer offered 33% more just before we came to Crest. He demanded the name of the dealer, calling my wife and I liars. We proceeded toward the door, at which point he chased us down, standing between us and our vehicle and raising his voice about the name of the other dealer. We kept out calm and just left. Bullying doesn't work on us. No one shall be treated this way.. More
I went to lease a new 2011 Infiniti G37, and it has been a giant headache ever since. I entered the dealership with my cosigner, and we were both told to sign all papers digitally without even looking at th a giant headache ever since. I entered the dealership with my cosigner, and we were both told to sign all papers digitally without even looking at them! Caught up in the rush, I went ahead and signed just so I could have the keys to my beautiful new car in my hand. I later found out that the deal they gave me was no where near the deal that was originally drawn up the week before, but my payments were the same (must have been a math mistake on their end.) I was frustrated from this, but I didn't get too upset because I'm the one that made the decision of not reading carefully over what I was signing. The dealership told me that the financing was 100%, and I was good to go. Them knowing that I would not sign anything without being approved for financing, I was assured I was approved and would not have any issues. I received a call two and a half weeks later telling me the financing has fallen through, and to bring the car back, or purchase it at a higher price. I declined this offer, as they had cashed my check, and I had the signed documents of my lease and told them I would be seeking guidance from legal counsel. On October, 29th 2011 a representative of Crest Infiniti illegally repossessed my vehicle. I have since taken legal action against the dealership. My sales person was Seth Harwood My finance manager was Rob Shawnee I even had the pleasure of speaking with the GM Mike Brosin on multiple occasions. You can view the full police tape on youtube by searching for "Crest Infiniti Illegal Repossession " youtu DOT be/wShW76pnkPY with a link to the press release containing even more details! More
I leased by infiniti g37 from here over 2.5 yrs back and so far my experience with this dealership has been very pleseant. Everytime I go for service, the staff is very friendly, time oriented and knowledg so far my experience with this dealership has been very pleseant. Everytime I go for service, the staff is very friendly, time oriented and knowledgeable. I give it 5* as I do not see any area that they lack. nice doing business with them. thanks. More
My husband and I saw the exact pre-owned truck we wanted at a price we could work with on the Crest website. Despite a bigger credit issue than expected, we drove out in just over 2 hours with a near-new v at a price we could work with on the Crest website. Despite a bigger credit issue than expected, we drove out in just over 2 hours with a near-new vehicle, not just at a great price but a genuinely great overall deal. Salesman Josh and Finance Guru Sean are my go-to guys at Crest! I have done 12 car deals in the last 20 or so years and I have NEVER done it in 2 hours, nor with such a professional-yet-laid-back staff working so hard to put us in our dream vehicle. It was a truly excellent experience and I highly encourage anyone in the market for a new or pre-owned vehicle to be sure to shop Crest. More
This is the second car my husband and I have purchased from Crest Infiniti. Our experience in purchasing a 2012 FX35 Infiniti was an enjoyable experience. Jeff "Tux" Browning, who sold us the car, was from Crest Infiniti. Our experience in purchasing a 2012 FX35 Infiniti was an enjoyable experience. Jeff "Tux" Browning, who sold us the car, was knowledgable, friendly, and professional. He took a great deal of time showing us the cars features and gadgets. We recommend Crest Infiniti to anyone looking for great service and a great car. Ask for Tux. More
I wanted to express my gratitude to Ross Glauben and the rest of the staff at Crest infinity. My husband and I bought a 2012 Qx56. From the first time we walked into the dealership we were treated with the rest of the staff at Crest infinity. My husband and I bought a 2012 Qx56. From the first time we walked into the dealership we were treated with the upmost respect. Everyone was very friendly and made us feel welcome. Crest infinity had a great selection of vehicles and made the buying process enjoyable. Ross was kind enough to call the next day and check on our new vehicle and ask how we were enjoying it. We are very satisfied with the overall experience and I would highly recommend Crest Infinity Claire in Mckinney. More
My experience in purchasing a G37 Infiniti couldn't have been better. Talon Kuhns, who sold me the car, was knowledgable, friendly, and professional. He worked with me to get the car and deal that worked be been better. Talon Kuhns, who sold me the car, was knowledgable, friendly, and professional. He worked with me to get the car and deal that worked best for me. He has kept in touch since to make sure that I am happy with the car. I would recommend Crest Infiniti to anyone looking for great service and a great car. Ask for Talon. More
My experience at Crest Infiniti was to say the least My experience at Crest Infiniti was to say the least EXCEPTIONAL! It all began with Will, the new kid on the block, who handled himself very professi My experience at Crest Infiniti was to say the least EXCEPTIONAL! It all began with Will, the new kid on the block, who handled himself very professional, friendly, and informative. I must admit I was a bit nervous with the new guy taking on my car deal. I didnt want to encounter any nonsense.....you know....the back and forth to the sales manager game! I must say this did not happen one bit. After driving the vehicles of interest we got right to numbers, no nonsense at all. I must say I didnt really give them much to work with. I told them what I wanted for trade, price on the car, and I just had to have the upgraded tire and wheel package. Enter Talon Kuhns one of the sales managers. He was very polite, no stress, professional, and well informed. He then went over the numbers that I wanted to acheive to make this deal happen just to be clear. It was late after shopping all day so my wife and I went home for the night. I promised Talon and Will that I would not make a deal with anyone else before giving them an opportunity to hit my expectations. Another dealer made an attempt to meet my needs but was unsuccessful. I shopped around a bit prior to going to Crest and by far they gave me the best value on trade. They also gave me a great deal on the price of the car, and had the tire and wheel package ready to go within 2days. This exceptional service surpassed my expectations and couldnt wait to go pick up my new car!!! Kudos to Talon, Will, and Duncan!! Thank you for the best car deal experience I have ever encountered! Strongly recommend!!!!! More
My husband wanted to trade in my mommy mobile SUV, into a sporty, sleek new car. We went online Friday and Saturday looking at different cars, then Sunday we went to Crest Infiniti to see what was on the lo sporty, sleek new car. We went online Friday and Saturday looking at different cars, then Sunday we went to Crest Infiniti to see what was on the lot. We came back on Monday, Tux approached us, and showed us the G37 Sport that we saw the day before. The test drive was amazing, the first time behind the wheel I knew I found my new car!! I have never enjoyed the car buying/leasing experience, but Tux made it effortless! I would definitely go back again! More