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Crest INFINITI
Frisco, TX
1,095 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care.
As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area.
If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars.
On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,095 reviews
January 27, 2023
Absolutely a wonderful buying experience from beginning to end. Truly my best car buying experience ever. As a customer, I felt completely appreciated, valued, heard and seen. All of my questions were comp to end. Truly my best car buying experience ever. As a customer, I felt completely appreciated, valued, heard and seen. All of my questions were completely answered putting me at ease. I will be a customer for life. Thank you for everything! More
by dartanianb
Employees Worked With
Whitney Belfer
January 05, 2023
We've been customers of Whitney since 2018, she's sold us our Veloster, Rav 4 and now our brand new Highlander! Thank you Whitney for always having our best interest at heart and getting us the best deals. I our Veloster, Rav 4 and now our brand new Highlander! Thank you Whitney for always having our best interest at heart and getting us the best deals. I hope you continue to have a Happy and Prosperous New Year! More
by jeanettel1979
Employees Worked With
Whitney Belfer
December 27, 2022
One of the best auto dealerships in town where customer service is at its prime. From managers to delivery department people care about customer service. And when you get the manager come and thank you for service is at its prime. From managers to delivery department people care about customer service. And when you get the manager come and thank you for your time and business it makes you feel special. More
by ajeddy
Employees Worked With
Darin Partin and Denelson Alvarenga, Brian Clissold
December 22, 2022
Crest service was an exceptional experience because of Blake my service advisor . He is very knowledgeable and professional. He also was very detailed and straight talking which I appreciated. I will al Blake my service advisor . He is very knowledgeable and professional. He also was very detailed and straight talking which I appreciated. I will always take my Infiniti qx50 to Crest for all service work. More
by Ron Murphy
Employees Worked With
Blake in service
December 10, 2022
Whitney Belfer is the best auto salesperson I have done business with. Her optimistic approach to the inevitable problems that come with long distance purchases resulted in a great purchase for me and, I h business with. Her optimistic approach to the inevitable problems that come with long distance purchases resulted in a great purchase for me and, I hope, a win/win for Crest Infinity. She is all about getting things done well. More
by jrsiegfried
Employees Worked With
Whitney Belfer
December 01, 2022
DO NOT RECOMMEND! On September 6, 2022, we brought our Infiniti G37 Convertible to Crest Infiniti due to our convertible top getting stuck midway while other opening O On September 6, 2022, we brought our Infiniti G37 Convertible to Crest Infiniti due to our convertible top getting stuck midway while other opening OR closing it. The top was functioning inconsistently, meaning it would work one day then not work the next. This was thoroughly explained in detail the day that we dropped the vehicle off for the diagnosis / service. After the diagnosis, we were told that the partial shelf was the problem and needed to be replaced. Over the course of 55 days, our car had been in and out of their service department because after taking possession of our vehicle, each time we would try to open or close the top, it would get stuck midway. This happened the first day we picked it up and multiple times after, and then again after they stated issue was resolved again. Same Issue, Same Concern that we originally brought the vehicle in for - nothing ever changed. After multiple emails back and forth, asking for the service department to please look at our car again and fix what we brought it in for and PAID for...we were told on November 9, 2022 by the customer experience representative "We completed the work of the initial concern, therefore a refund will not be issued". TODAY, November 30, 2022 - after paying in full $3,701.87, our car is still having the same issues as it was the day we brought it in for the original concern....which is our convertible top getting stuck midway while other opening OR closing it. The top was functioning inconsistently, meaning it would work one day then not work the next. And now, no-one is returning our calls or responding to our emails. This is NOT OK and evidently the same thing that other customers have also experienced with this business. We truly waited and gave this dealership plenty of time to do the right thing. Quite frankly, we just want our car fixed or a refund, so we can take it elsewhere. Now, we just want to warn others of the deceptive practices of Crest Infiniti. More
by Jason
Employees Worked With
Randy Nabors , Carla Thompson
