
Crest INFINITI
Frisco, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,413 reviews
DJ Johnson- professional and cordial This gentleman was extremely helpful and was extremely cordial in his business. DJ was to the point and did not waste our time. He knew the cars well This gentleman was extremely helpful and was extremely cordial in his business. DJ was to the point and did not waste our time. He knew the cars well and knew exactly what we wanted. He did not overlook even the smallest request, which is highly unique in a salesman. He made sure our needs were met even after we had purchased our QX80, which is unusual for any salesman.I highly recommend without any reservation dealing with DJ when you go to this dealership. Syed More
DJ Johnson bent over backwards for us on a new QX80 I checked with Sewell and Grubbs before buying from Crest. DJ Johnson was a straight shooter and his service after the sale was above and beyond what I checked with Sewell and Grubbs before buying from Crest. DJ Johnson was a straight shooter and his service after the sale was above and beyond what we expected. I would buy from them again, specifically from DJ and would send my family and friends to buy a car from him as well. More
Great experience all around!!! My salesman was DJ who was amazing from start to finish. He tended to my every need and didn't push the sale on me once. Josh Brosin was great too. Wh My salesman was DJ who was amazing from start to finish. He tended to my every need and didn't push the sale on me once. Josh Brosin was great too. What a great team. Looking forward to buying many more vehicles from them in the future!! More
Excellent Experience DJ went out of his way to work with me and find the exact car that I was looking for. He took the time to find the white Q50 with the light interior t DJ went out of his way to work with me and find the exact car that I was looking for. He took the time to find the white Q50 with the light interior that I wanted so I could test drive in this car not the Q50 that was close by. I didn't walk in with the intention to buy but after working with DJ there was no reason not to. Josh Brosin was excellent to work with in finance and I really appreciated the hospitality. Johnny Sanchez discussed all the details of the navigation and went over any questions I had. All together it was a great experience and DJ made it so easy for me. More
Great Experience! I contacted DJ several months ago about a vehicle, and opted at that time to not purchase. However, my mom was in need of a new vehicle and he was so I contacted DJ several months ago about a vehicle, and opted at that time to not purchase. However, my mom was in need of a new vehicle and he was so professional and eager to earn our business that I went back to him rather than even calling/emailing Sewell. I had been a long time Sewell customer. Crest was professional and made the experience a great one. Thanks again for everything. More
Purchased a QX60 I recently purchased my first infinity vehicle QX60, the whole experience was really good from start to finish. The sales consultant was really friend I recently purchased my first infinity vehicle QX60, the whole experience was really good from start to finish. The sales consultant was really friendly, informative and helped me a lot in the decision to buy an infinity among other options I had, he was really good explaining every feature in the car and gave me a long drive to test the car , something that I really appreciated. He took the time to find out the car with all the features and the color that I was looking for. Great job and yes I would recommend him to my friends, he is a five stars consultant. More
Service Department is the worse The sales experience was great, Tux is the benchmark for a sales rep. The service department was the worse experience I ever had in 20 years as a car The sales experience was great, Tux is the benchmark for a sales rep. The service department was the worse experience I ever had in 20 years as a car owner; A few examples: - They crashed the rear of my SUV inside their garage during a maintenance visit. - On another visit, I was promised the car would be ready on the same day and that was important because I would be on a business trip for a few days; called for a status and they said the car would only be ready next day and I would have to pay for the loaner if I didn't returned it then. - The moonroof had rattle and it took 3 visits for them to fix it - The rear suspension had a weird noise, they asked me to leave the car for it to get fixed and when I got their they told me the part was out of stock; I live 45 min from the dealer each way; More
Good job Crest Worked with DJ for over 3 months. He was always available to answer any questions and by the time I was finally ready made the deal I wanted with the Worked with DJ for over 3 months. He was always available to answer any questions and by the time I was finally ready made the deal I wanted with the little time I had. No pressure and great support. More
Working with DJ I recently worked with DJ Johnson on my third lease with Crest. He called about my current lease ending and took notes on what I was looking for for I recently worked with DJ Johnson on my third lease with Crest. He called about my current lease ending and took notes on what I was looking for for my next one. Called me back in less than an hour with details. He then took notes on how I wanted to do the trade, put pen to paper and in a day and 1/2 I was leaving there with a Beautiful Q60!! With payments well within my budget. DJ is a wheel and deal kinda guy and means business. His #1 priority is putting a satisified customer in the car they want. And he did that with me. I would refer him to anyone looking to purchase an Infiniti. Hands down. Sincerely, Talina Hernandez (three time leaser with Crest) More
Purchased QX80 I recently purchased my first infiniti vehicle - QX80 from Crest Infiniti. The whole experience from start to finish was very pleasant and was under n I recently purchased my first infiniti vehicle - QX80 from Crest Infiniti. The whole experience from start to finish was very pleasant and was under no pressure. I first contacted Crest Infiniti via online and requested a quote for a Blue color QX80 via email. DJ Johnson responded immediately and gave us an excellent quote, which was the lowest quote than their competition. Since the initial contact with DJ, he kept in touch with me via email only and never forced me to provide my contact numbers. Since I lived two hours away from the dealer's showroom and I have not seen a blue color live other than on web, I asked DJ if I can see one in Gray color too at the time of test drive. A week later at the time of showing, he made sure both the vehicles are washed, cleaned and ready for the test drive! It was so easy to compare both the vehicles next to each other. He was very patient with my 8 year old who accompanied us and was excellent in explaining all the features. He provided excellent customer care and gave us enough time to make our decision. In the end we got Gray color. I would recommend DJ to my friends if they are shopping for a Infiniti. Thanks Uttam Nirmal Longview, TX More