Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crest INFINITI
Frisco, TX
1,333 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care.
As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area.
If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars.
On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,333 reviews
June 08, 2011
I had been looking at other brands of cars when I was told to go check out Crest Infinity. I hadn't even considered an Infinity but thought I'd check it out anyway. I can't say enough how lucky I was to told to go check out Crest Infinity. I hadn't even considered an Infinity but thought I'd check it out anyway. I can't say enough how lucky I was to get Talon as my salesman. He answered all of my questions without missing a beat. I've dealt with other salesman who have talked down to me because I'm a woman who they felt wouldn't know a spark plug from a lug nut but Talon was amazingly courteous and polite. I was looking for a sporty convertible that handled speed and turns well. He showed me the G37 and I was hooked. Talon showed me all the bells and whistles and went into detail about the cars handling capabilities and even compared it to the other cars I was looking at. The G37 is the car that I feel will accomodate all of my needs. I wish there were people in other customer service industries that did their job as well as Talon does his. Kudos Crest! More
by lazenby88
Employees Worked With
Talon Kuhns
May 23, 2011
Excellent service, no surprises, dealt the price I was wanting. Good trade in value, excellent financing. The people at the dealership were very helpful in finding me the exact vehicle that I was lookin wanting. Good trade in value, excellent financing. The people at the dealership were very helpful in finding me the exact vehicle that I was looking for in the DFW area. Other dealers did not have the knowledge of my vehicle that they did. More
by sneedles
Employees Worked With
Gideon Bridges, Dan Fletcher
May 15, 2011
I had several other dealers giving me price quotes for a Qx56. All of them gave an automatic reply. Talon At Crest Infiniti called me back and answered all my questions. I have very little time to deal wi Qx56. All of them gave an automatic reply. Talon At Crest Infiniti called me back and answered all my questions. I have very little time to deal with car dealers making you feel like you are just another customer. I have to say it felt great being treated so well and making me feel good about buying a car. I am a business owner with a large fleet, and I never left a dealer with a smile on my face, but I did this time! Thanks Talon and the crew at Crest Infiniti for making this a great experience! More
by Sbroughton
Employees Worked With
Talon Kuhns
May 08, 2011
Great experience, got a deal done in one day. We worked a good deal for my trade in and on the price of a new infiniti g37s convertible. I have had questions on the car after I left and everyone has been a good deal for my trade in and on the price of a new infiniti g37s convertible. I have had questions on the car after I left and everyone has been very helpful in getting my questions answered. I would recommend Talon and Crest. More
by milhaus013
Employees Worked With
Talon Kuhns
May 06, 2011
For my first care buing experience, I was absolutely impressed with Crest Infiniti and Talon, our sales Consultant . Everyone I met there was very friendly and wanted to meet all my needs. Talon was g impressed with Crest Infiniti and Talon, our sales Consultant . Everyone I met there was very friendly and wanted to meet all my needs. Talon was great to work with and did an exceptional job in explaining the details of the G37 that I was interested in. He also worked a great deal in getting me the car I wanted for the price I wanted to pay. If you choose Talon as your Sales Consultant I assure you that you will have a pleasant experience. More
by dsherrill
Employees Worked With
Talon Kuhns
April 23, 2011
Richie from New Car Sales was great. New Car Sales Mgr was great. I am disappointed with the customer service I received when dealing with the parts department, a few days after picking up my g37. The was great. I am disappointed with the customer service I received when dealing with the parts department, a few days after picking up my g37. They were not friendly and were put off by the fact I was there inquiring about the purchase of some accessories. Additionally, they were not all that knowledgeable. I called the Parts Dept to inquire about splash guards, and I was told a reasonable price. I was then told I had to come into the dealership before they could order them, not happy about that. Upon my arrival on-site, I was greeted with very unhappy employees, quoted a different price for the exact same part i called about the day before, and was really put off by customer service...quite the difference from my experiences with the sales department. I can't wait to see how my dealings go with the service department in the future! I will be giving the dealership a call today to inquire about the tinting job they did on my g37 sedan, prior to my delivery. It appears the dealership has their own internal person who does tinting because after a few days of getting acquianted with my new car, I realized what a poor job they did on tinting the windows, which was added onto the car a few days before delivery. Lots of dirt and hair under the tint, and lots of bubbles towards the bottom of the windows because they were brushing downward in a hurry. Not cool. More
by Nhess2000
Employees Worked With
Richie, and Parts Dept.
April 07, 2011
This dealership was incredible. They worked with me to make sure that I was as happy as possible. From the initial phone call to the final delivery of my vehicle, they handled the sale with professionali make sure that I was as happy as possible. From the initial phone call to the final delivery of my vehicle, they handled the sale with professionalism and courtesy. They went so far as to personally deliver my new vehicle to my home on a Saturday. When they delivered, they went over everything and stayed until all of our questions were answered. I would recommend this dealership to anyone interested in an Infiniti. Thnaks for everything! More
by cdup
Employees Worked With
Talon Kuhns, Duncan McPhail, Gideon Bridges
April 06, 2011
I recently assisted my granddaughter with her first car buying experience, and the encounter at the very first dealership we went to was an unimaginable disaster! She later got a great deal at another loc buying experience, and the encounter at the very first dealership we went to was an unimaginable disaster! She later got a great deal at another local dealership which introduced me to DealerRater.com. I relied on the reviews at DealerRater to assist me in my second Infiniti purchase; the high dealer rating and many positive reviews of Talon Kuhns lured me to Crest Infinniti. I met Talon and was not disappointed at all, he listened to my needs, reviewed my options and negotiated the best deal possible. I visited Crest to purchase a used FX 35 and left with a new 2011 FX 35 lease. Talon Kuhns was courteous, sincere and efficient in securing a stress-free deal. The entire staff including, Duncan, Matt, Richard and Miles were extremely professional and restored my confidence in car dealerships. I would recommend Crest Infiniti for all your car buying needs. The service is truly outstanding!!! More
by sharolynl
Employees Worked With
Talon Kuhns, Duncan, Matt, Richard, Miles
March 06, 2011
I had a very positive experience leasing a G37 Sedan at Crest. Talon Kuhns followed up with me consistently, just as I asked. Once ready to move forward I scheduled a visit for a test drive. Richie Naci Crest. Talon Kuhns followed up with me consistently, just as I asked. Once ready to move forward I scheduled a visit for a test drive. Richie Naciri was more than helpful in helping me decide on options. The price was what I was looking for from the first offer. When I came in to pick up the car Talon had the whole process streamlined. It was simple, friendly and quick. I would recommend Talon, Richie and Crest Infinit to anyone looking to purchase or lease an Infiniti. More
by ptfranck1
Employees Worked With
Talon Kuhns, Richie Naciri
March 03, 2011
Great Customer Service. Wonderful Experience. Since I arrived to Crest Infiniti everybody was so friendly and helpful. I purchased my new Infiniti from Talon Kuhns and would absolutely recommend him to e arrived to Crest Infiniti everybody was so friendly and helpful. I purchased my new Infiniti from Talon Kuhns and would absolutely recommend him to everyone. He made my buying experience easy and fast at the same time. Once you do business with Crest Infiniti you do not want to go anywhere else. More
by ggzuazoss
Employees Worked With
Talon Kuhns
