Crest INFINITI

Salesman of the year! DJ did an outstanding job with the sale of QX30S. He is very helpful, knowledgeable and and did not pressure me. The way is should be when buying a c DJ did an outstanding job with the sale of QX30S. He is very helpful, knowledgeable and and did not pressure me. The way is should be when buying a car. More

DJ is that Man! I had a great experience buying my Q50 with DJ. He was great and very helpful. Provided all the information I need to make my purchase as smooth as it I had a great experience buying my Q50 with DJ. He was great and very helpful. Provided all the information I need to make my purchase as smooth as it could be. Thanks DJ for everything. More

HORRIBLE EXPERIENCE STAY AWAY FROM CREST!! DO NOT GO to this dealership!! I went to Crest to get out of my existing Infiniti and get into another one. After some back and fourth we came to a d DO NOT GO to this dealership!! I went to Crest to get out of my existing Infiniti and get into another one. After some back and fourth we came to a deal that they would take over my lease and pay for the over mileage. Dj Johnson my car salesman assured that I would get out of the QX60 and into the QX80 and would not have to pay anything for the old car. So I had my husband come in and look at the car, Crest ran my credit and said I could have the car just under my name. My husband went home with the kids and after signing all the paperwork I went home with my QX80. Since it was late when I left the car dealership the next day I went in to actually learn about the features of the car. As I am learning a manager by the name of Myles Bates come over to talk to me. He tells me that he just found out that I was not approved on the car by myself and my husband needs to co-sign. I was shocked to know that Crest allowed me to leave their dealership with an $80k car and I wasn't even approved! I had come back to the dealership on my own, they didn't even call me. Then they said that they would not be able to pay for the over mileage on my old car. Myles was very rude and in the middle of the showroom said I can give you the keys to your old car, but I won't be able to keep the same deal. I honestly felt like I was at a sleazy used car dealership, not a luxury brand like Infiniti. My husband was so annoyed at their lack of professionalism and the fact that they are selling cars to people one day and then changing the deal the next day. Miles said in order to keep the car we would need to pay another $1000 down and change our lease from 39 months to 48 months. How can you sign papers, leave with your new car AND then the next day the deal changes. Obviously, doing business with them was out of the question so I took my car back and I WILL NEVER GO TO THE DEALERSHIP AGAIN!!! Dj Johnson never called me to say anything about the deal, he vanished after the manager came into the picture. I ended up going to Grubbs Infiniti and got an EVEN better deal under MY name alone, no co-signer needed. It is obvious that Crest doesn't know what they are doing. Letting people drive off with a car without approval is something I have never ever heard of. Please everyone stay away from them. If you want a great deal go to Grubbs Infiniti and ask for David Canales, he is a true professional! More

Fantastic experience My experience with DJ Johnson was actually a very pleasurable experience. He was very easy to work with. He asked us which options we were looking for My experience with DJ Johnson was actually a very pleasurable experience. He was very easy to work with. He asked us which options we were looking for and he helped us located the exact vehicle. Not once did he try to up sell us at all. Once we came to the "dreaded" part of sitting down and negotiating, DJ didn't pressure us at all. We came to an agreement after only the 2nd time of getting the manager to approve the deal. The whole visit was taken care of in under 3 hours. It did help that I came in prepared with my own research, but from beginning to end, the whole experience was pleasurable. I would definitely come back and see DJ for another purchase and would definitely recommend anyone planning to buy a new Infiniti go see DJ. More

Best car buying experience ever! Richie was so professional and honest! I love that I got to test the car out for a few days before making a decision. We didn't have to spend hours go Richie was so professional and honest! I love that I got to test the car out for a few days before making a decision. We didn't have to spend hours going back and forth over price... That literally took 30 mins!! More

New car lease Very easy to work with. Took care of everything before we arrived at the dealership. Was ready for us when we arrived and didn't try to push us into s Very easy to work with. Took care of everything before we arrived at the dealership. Was ready for us when we arrived and didn't try to push us into something that we didn't want. More

Yet Another Stellar Crest Infiniti Experience We are now on our third vehicle from Crest Infiniti. Stopped in for an oil change and left with a new vehicle. This is attributed largely to the out We are now on our third vehicle from Crest Infiniti. Stopped in for an oil change and left with a new vehicle. This is attributed largely to the outstanding customer service from DJ and the rest of the Crest team. We've worked with DJ and Gideon three times now and continue to be impressed with both in terms of their salesmanship, attentiveness, and desire to meet our needs. I've never once felt as is I didn't have their full attention and their drive to deliver to their customers shows. I would highly recommend them if you have a car purchase or lease need. The team at Crest is top notch from sales through finance and ultimately servicing. More

First time Inifinity owner and very excited about my QX60!! DJ was wonderful to work with during our car buying experience. He was very knowledgeable, attentive and friendly and was also able to accommodate my DJ was wonderful to work with during our car buying experience. He was very knowledgeable, attentive and friendly and was also able to accommodate my many detailed requests, which I greatly appreciated. As we all know buying a car can be stressful but DJ Johnson and Austin Arledge made this a very smooth experience and were able to get me into an awesome car for an affordable price!! I highly recommend this dealership and DJ to anyone looking for an Infinity! Tux also knows the Infinity product very well and has been readily available to help! More