Crest INFINITI
Frisco, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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We went there looking for a car with a hard to find color. They had both colors we were interested in, used for way under any price we had seen so far! Chris was so friendly and no pushy at all. The s color. They had both colors we were interested in, used for way under any price we had seen so far! Chris was so friendly and no pushy at all. The service was great. I felt at ease the entire time. I would highly recomend this dealership, and Chris, to anyone! More
After telling me they had the Sport-tuned G35 coupe on the lot in the color I wanted, I drove over 100 miles to learn it wasn't there. Not only wasn't it there, they'd never even had one--the salesman sa the lot in the color I wanted, I drove over 100 miles to learn it wasn't there. Not only wasn't it there, they'd never even had one--the salesman said he made a mistake...more likely lied to get me in the door with the bait-and-switch. After pushing me toward a model I didn't really want, kept saying he was being generous with the offer despite being more than $2,000 over TMV!! Unlike Grubbs Infiniti nearby where I bought my G35 and loved the service, these guys play games and are the reason dealers have the snake-reputation that they do. More
This dealer has lost my future business, playing games and tricks with customer. Even on my extended warranty dedectable was suppose to be zero had in their system at $100 and would not change. Service re and tricks with customer. Even on my extended warranty dedectable was suppose to be zero had in their system at $100 and would not change. Service really gives you the business doing unneeded repairs. Please go elsewhere More
Horrible first experience. I don't know what tricks they were playing but they fooled me. I talked to both the salesman and manager and they gave me a price. When they know I like the car (it is used) and d were playing but they fooled me. I talked to both the salesman and manager and they gave me a price. When they know I like the car (it is used) and decided to buy it, they quickly went out and came back to tell me they won't sell the car for that price but an additional thousand bucks. Just because I liked the car I spared that money and get the car. But, I felt really bad. They are unprofessional, greedy, ... kind of people.<br><br>I also want to add that after the sale was finalized they gave me just one key and said that is all we have. I was not expecting that and I haven't asked with how many keys the car comes. <br><br>Also, the car had a big damage which I belevie they knew about (as the damage is basic) but was not observed at the time because it needed to be driven for quite many miles to see the problem. I found out that problem after two weeks and spent another thousand bucks for repair.<br>What would I call this? A bad luck, coincidence, or .... More