Crest INFINITI

New car Very good service..thourough knowledge of the products & what best fit my wants..pleasant atmosphere and I recommend buying from Crest and DJ..nice pl Very good service..thourough knowledge of the products & what best fit my wants..pleasant atmosphere and I recommend buying from Crest and DJ..nice place More

Sales team is great! My 10 year old car was in the shop, with no luck at discovering what the issue was. I started searching online for vehicles. I found one I was intere My 10 year old car was in the shop, with no luck at discovering what the issue was. I started searching online for vehicles. I found one I was interested in, contacted the dealership and Kenneth Augustadt answered the call. When I explained I had no way to come look until the weekend, due to my car being in the shop, he said "no problem, I will bring the car to you". And he did. Amazing. Now, here I am driving my "new to me" used car. Along with Kenneth, during the sales process, I dealt with Steven Evans the sales manager via email, who was very helpful as well. No push from the sales department. They let everything happen organically. I loved that. I encountered another sales person, (wish I could remember his name) when I showed up to pick up my car at the dealership and Kenneth was out. He stepped right in. The Cue did not work and he got right on getting the service department to start a repair order. He was very helpful and so nice to deal with as well. He said they would get it taken care of right away. We ended up leaving without the car while they made repairs. Repairs were made and I got to pick my car up two days later. So, why only 4 stars on the rating???? Well the question is rating the "dealership". Finance is part of that dealership. I brought my own financing, yet still had to "deal with" the finance department. That was the only less than pleasant part of my experience. No need to go into details, I am sure they were just doing their jobs. Would I go back to purchase another vehicle from Crest Infiniti, YES! Thank you Kenneth! More

Great Experience! We just purchased a new QX60 from Crest Infiniti this past weekend and we had a wonderful experience. The staff was courteous and they worked with us We just purchased a new QX60 from Crest Infiniti this past weekend and we had a wonderful experience. The staff was courteous and they worked with us to find the right package we wanted. It was stress-free and haggle-free. A special thank you to Richie Naciri at Crest Infiniti. Molte Grazie! More

Best experience ever purchasing a vehicle Richie was proactive in exploring options for my situation. I've never had an easier, faster, or more pleasant major purchase experience ever. He is Richie was proactive in exploring options for my situation. I've never had an easier, faster, or more pleasant major purchase experience ever. He is a pleasure to work with and I would recommend him, and Crest Infinity to anyone who values a customer-driven experience. More

Great experience Richie was very helpful with picking out my car. I had a great experience and the whole process went very smoothly! I would definitely recommend! Richie was very helpful with picking out my car. I had a great experience and the whole process went very smoothly! I would definitely recommend! More

Made me a priority Ken was very accommodating to the needs I had as a customer. He worked hard to get me what I wanted for my trade and purchase price of my Infiniti. I Ken was very accommodating to the needs I had as a customer. He worked hard to get me what I wanted for my trade and purchase price of my Infiniti. I would purchase from him again. Even after my purchase he was available and helpful with questions regarding my vehicle. More

Ben from Crest INFINITI I had very good experience with Ben at Crest INFINITI, I was able to communicate with him with ease before coming into the dealership to share what I I had very good experience with Ben at Crest INFINITI, I was able to communicate with him with ease before coming into the dealership to share what I was looking for. He was very proactive without pressuring me to come in for the vehicle like the other dealership had. Ben also got me the lease deal I was looking for without much hassle. I would recommend Ben to my friends if they're in the market for a new INFINITI More

3rd Infiniti DJ and Kegan were great! Knowledgeable and professional. Be sure to ask for them. Entire process was quick and easy. You can't go wrong here. DJ and Kegan were great! Knowledgeable and professional. Be sure to ask for them. Entire process was quick and easy. You can't go wrong here. More

The "Cadillac" of Sales Experiences! If you're not buying from David Hooks, you're doing it wrong. I had been driving a 2017 Highlander, which was a fine vehicle but I really wanted to ge If you're not buying from David Hooks, you're doing it wrong. I had been driving a 2017 Highlander, which was a fine vehicle but I really wanted to get back into an American made luxury vehicle. I didn't know if I could afford it or if it would even work. I found David and not only was he able to make it happen, he made it happen without even increasing my payment! I went from a "Toy" to a Cadillac and it didn't even cost a cent more than I was already spending. On top of all that, David was funny and made my experience there feel like I had known him and the dealership personnel for years. There was no stress, and no sense at any point that I 'was being sold'. Also, if you get to close financing with Katie Owens, you're in for a treat. She will show what additional services they offer and simply ask, "Would you like to see how this would affect your payment?" No pressure from greasy finance people!! (In other words, it's NOT the "Toyota" experience). I'm a "Crest Girl" now! More

Best car buying experience ever! Hands down! This was the best car buying experience we have ever had! From start to delivery our salesman, Kegan Lewless provided extraordinary customer service This was the best car buying experience we have ever had! From start to delivery our salesman, Kegan Lewless provided extraordinary customer service. Kegan found the Infinity QX60 that had everything I wanted & nothing more for me to test drive. His knowledge and great personality made this a memorable car buying experience. We will definitely recommend Crest Infinity to anyone who asks where we got our new car. Of course we will say “ Ask for Kegan Lewless, He’s the best!!! Love my new Infinity QX60 Luxe! Thank you to everyone at Crest Infinity for making this such a pleasant experience! You are my favorite dealer!!! More