Crest INFINITI
Frisco, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I didn't know what to expect while purchasing a new car. Caleb Brosin was our sales rep and he made this experience "seamless" and easy. I am so excited about using the concierge service and everything the Caleb Brosin was our sales rep and he made this experience "seamless" and easy. I am so excited about using the concierge service and everything they offer when owning a FX35. Caleb was superb and I would ask for him if I were you when shopping at Crest Infiniti. More
Jeff (Tux) did a great job and helped me with my new car purchase. I HATE buying a car, but this experience changed my attitude. The attention, concessions and attitude of everyone involved was 'top notch purchase. I HATE buying a car, but this experience changed my attitude. The attention, concessions and attitude of everyone involved was 'top notch'. I would highly recommend buying a car from Crest Infiniti...I love my new EX35! More
I have no intension to buy an Infiniti in the past. After I stepped into the CrestInfiniti, the excellent service of the sale rep,Mr. Dan Fletcher changed my mind. After the road test, the excellent performa I stepped into the CrestInfiniti, the excellent service of the sale rep,Mr. Dan Fletcher changed my mind. After the road test, the excellent performances of Infiniti G37 changed my plan. When they offered me the price which was very good. Their financial officier not even pushing me to buy any extra warranty or package. Not wasting any of my time. The service rep, Myile explaned to me on setting up the radio, blue tooth very detail. Because of Duncan, the sale manager, CrestInfiniti have an excellent team-work. If you want, need or looking for a new car or another new car. I highly recommend you to go to CrestInfiniti before you go to other auto dealer. This is my first Infiniti. For sure, I will go back to CrestInfiniti to have my 2nd, 3rd...... CrestInfiniti is the best. Professional. Nice. Grest. Good job. More
I highly recommend Crest Infiniti to anyone that is in the market for a car. During my recent purchase, I worked with Caleb Brosin. Caleb immediately made me feel like family and treated me as such. Af the market for a car. During my recent purchase, I worked with Caleb Brosin. Caleb immediately made me feel like family and treated me as such. After the purchase, my new EX 35 was placed in a private showroom in the back. For the next 30 minutes or so, Crest showed me everything about my new car and setup my bluetooth and navigation. This was such a great perk and set the dealership apart. Caleb and Crest set the bar for how customers should be treated when purchasing a car. Thank you so much! More
Rob took care of me quite well. When I first went to Crest for service, my rep was no longer available. Afraid I was going to be shuffled around, Rob picked up the ball and made sure I felt comfortable Crest for service, my rep was no longer available. Afraid I was going to be shuffled around, Rob picked up the ball and made sure I felt comfortable with the service being offered. My car has always been ready when promised, clean and serviced in a way that meets or exceeds my expectations - consistently. More
I have been in advertising sales for the last 18 yrs, and my clients are car dealerships. I have bought many cars and known many car salesman. I have never had a "buying experience" like I did when I bough my clients are car dealerships. I have bought many cars and known many car salesman. I have never had a "buying experience" like I did when I bought my car from Jeffrey "Tux" Browning at Crest Infiniti. Tux was informative about the vehicle. He was patient and confident. He was not pushy about my buying a car. I truly felt he cared about the decision I made and was not just in it for the sale. I am NOT easily impressed, but this young man dazzled me with his knowledge, confidence, caring, and that constant smile and politeness. "Tux" (Jeffrey Browning) blew me a way when I had finished signing the contract and there he was in a tuxedo! OMG, He definitely gave me the red carpet treatment from beginning to end! I WAS IMPRESSED! I have told all my friends about the awesome, crazy, amazing experience I had with Jeffrey at Crest Infiniti. I Will buy all my cars from Jeffrey "Tux" Browning. I am recommending him to all my friends. As a matter of fact, I am taking my friend Jeanine to see Jeffrey in the morning. I LOVE YOU "TUX" AND I LOVE MY NEW INFINITI G37!! THANK YOU! More
We originally had our mind set on a Audi, but decided to give the Infiniti a try. We were overwhelmed with the overall experience after being so underwhelmed at the Audi Dealer. Their pricing was very fai give the Infiniti a try. We were overwhelmed with the overall experience after being so underwhelmed at the Audi Dealer. Their pricing was very fair and everyone went above and beyond. The finance department was a pleasure to work with as well. I am confident that Crest will back up the purchase which is why we left the Audi Dealership. Now that we have the EX35 we couldnt be any happier. More
We were looking for a new car. We had a Cadillac 2006 DTS and wanted to look at the new Cadillac DTS and a new Infiniti. Crest Cadillac people were very nice, we first looked at the Cadillac and then walked and wanted to look at the new Cadillac DTS and a new Infiniti. Crest Cadillac people were very nice, we first looked at the Cadillac and then walked over to Crest Infiniti where we were very lucky in getting Jeff to help us. Nothing against Jeff, but more likely all of there personal would have been great. Anyway we do concern ourselves lucky to have Jeff to work with. He was very professional and we think gave us a good deal on a new Infiniti and showed us all the bells and whistles about the car. After our decision to do business with Crest he introduced us to the other people at the dealer in charge of service and so on. I am sorry, but I do remember their names,we have their business cards in the car. Overall we were treated very well and beleive we received a good deal and we are very please with our Infiniti and Crest Infiniti and Jeff Browning Thanks Don & Peggy Gann More
I had a the best experience at Crest and it is strictly because of our salesman---TUX. He not only sold the car, but he sold customer satisfaction. I bought a G37 sedan. I original wanted this car, but I w because of our salesman---TUX. He not only sold the car, but he sold customer satisfaction. I bought a G37 sedan. I original wanted this car, but I was keeping my options open. The first night I visited Crest we were in "ahh" as to how we were treated. We took a vehicle home to test drive that night and the next day......we visited a couple of other dealerships to see if anyone could beat Crest's customer service. I actually drove up in the G37 and asked each sales person to tell me why I should buy their car and not the G37.....each of the salesmen were obviously uncomfortable with the situation....now I know why......they knew they couldn't "hold a candle" to your dealership!!! One salesman actually said "well our customer service is better than theirs". I asked him to explain what they offered.......I laughed after he detailed what they offer to customers!! I began to tell the salesman how they could improve their customer service. I explained to him my entire experience at Crest. I also want to explain it to everyone that reads this......so here it goes---Again...from the time we walked in to the end of the sale was the best experience and I give the credit......all of the credit to Tux!!!! He is first class and treats his customers that way. He was very up front, direct and never pressured us at all. That meant alot to us....especially after we visited the other dealerships. Tux topk extra time to explain every detail of the car- all the way from the safety features to the fun features. I have never had a saleman be so detailed. Another thing that was very impressive was that Tux addresses me instead of my husband, since I was the one shopping. Over the years of buying cars.....no other salesman has ever done that.....even when my husband would say to speak to me instead of him. Tux also made the experience very personal. He wrote down everything we said and the next day remembered everything about us.....even our twin's names. After visiting the other dealerships.....my decision was made and hands down.....I bought at Crest. Yes....I love the car, but Tux is truly the reason we bought the car. He knows how to provide the type of service anyone would recommend and that means the most to us!! When I bought the car, Tux went a step further.....he came to my work to pick it up to have it detailed and then delivered it to me in a Tux--hence the name. He also took pictures of my entire family with the car!!! He is awesome and we recommend him for the salesman of the year award. Please recogonize him as the true jewel that he is. So, if anyone is interested in buying a car....no matter what car you are thinking about....I challenge you to visit Crest and experience the "Tux Treatment". We have had the car for 2 weeks and he is still checking in with us to make sure everthing is going well.....and even ask about our twins...by name!! I know I have already said it, but this was an exceptional experience because of Tux and his customer service skills. So, if you are in the market for a car---go buy and visit Tux....you will get the "Tux Treatment" and a great car!! Thank You Tux and Crest!!! K.O. More
From the minute I walked into the showroom floor to the minute I drove off the lot with my new Infiniti G37 Coupe, I was treated like a king. Everyone was so knowledgeable and driven to make me feel great minute I drove off the lot with my new Infiniti G37 Coupe, I was treated like a king. Everyone was so knowledgeable and driven to make me feel great about my purchase. Go to Crest!! Go be thrilled!! You will NOT be disappointed. "The Extra Mile" should be Jeff Browning's middle name! More