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Crest INFINITI
Frisco, TX
1,413 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated ...
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Today:Open today 8:30 AM - 8:00 PM
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,413 reviews
July 16, 2017
Best Customer Service Ever!!!♡ My experience with Infinity was great and my sales person was AWESOME! I am a very indecisive individual and Dj was very patient with me and and not p My experience with Infinity was great and my sales person was AWESOME! I am a very indecisive individual and Dj was very patient with me and and not pushy at all! I was in a very strange situation with the vehicle I already had and he made my trade in WORK!!!! He exhausted every option until he got us the perfect deal that fit into our budget! Thanks Again DJ for all your hard work!!!! More
by Dantrelle29
Employees Worked With
DJ Johnson
July 12, 2017
DJ was very professional i am in the market for a new car. DJ was very professional and helpful!! Would definitely recommend this Infiniti dealership! The Infiniti brand is o i am in the market for a new car. DJ was very professional and helpful!! Would definitely recommend this Infiniti dealership! The Infiniti brand is outstanding! More
by Morgan Roberts
Employees Worked With
DJ Johnson
July 10, 2017
Great experience! If you are looking for a smooth and efficient car buying experience, DJ delivered that. I would recommend DJ and this dealership to friends and famil If you are looking for a smooth and efficient car buying experience, DJ delivered that. I would recommend DJ and this dealership to friends and family. More
by Kevin514
Employees Worked With
Li Shao, DJ Johnson, Price Clark
July 03, 2017
Quick and Painless - Great Experience Everything about Crest was a fantastic experience. With both of our existing cars from a competitor, I was nervous coming in. Olivia was extremely e Everything about Crest was a fantastic experience. With both of our existing cars from a competitor, I was nervous coming in. Olivia was extremely efficient and professional starting with the online request, continuously working late email requests, to having the car ready right when I arrived with a newborn!! I will tell all of my family/friends/co-workers about her! Lastly, I was impressed how Management "Price Clark" came right up and introduced himself and was very personable throughout out the entire process. Chad Burton More
by Soonerburton05
Employees Worked With
Price Clark, Olivia Bailey
July 03, 2017
I do not trust this service center!! Will use Sewell. The Crest service center told me my Infiniti could not be fixed and I needed to scrap it. I asked multiple different ways ( and actually in tears begg The Crest service center told me my Infiniti could not be fixed and I needed to scrap it. I asked multiple different ways ( and actually in tears begged them) to try and have them at least try to fix it but always got the response it would cost $10,000 and would not be worth it and to scrap it! I asked someone who had worked on infinities and he was SHOCKED they told me that!!!! I then took it to someone I trusted with lots of experience and he fixed it for $500!!! I almost trashed this car valued at $15,000 because of their bad advice! I am so angry!!! I later went in and told the service advisor I got it fixed for $500. He said nothing But acted super nice at both encounters. 😬 I now need a recall item done. Sewell told me they can do it within four hours. Crest told me to leave it there for a week!!! Sewell was so nice. I do not trust my car at Crest and won't use them again. 😳😬 More
by LG
Employees Worked With
I am not saying.
July 02, 2017
Great experience! Not at all a typical car dealership! Crest is truly a unique car buying experience. Olivia Bailey was professional, personable and efficient and the dealership is refined and welcoming. O Crest is truly a unique car buying experience. Olivia Bailey was professional, personable and efficient and the dealership is refined and welcoming. Olivia worked in tandem with Chris Riccitelli when I decided to buy a Crest Cadillac and they both ensured that I was completely happy with my purchase while respecting my time constraints. More
by BruinGal
Employees Worked With
Olivia Bailey
June 30, 2017
Great Team My husband and I had been at Crest earlier in the day and returned that night after 8:00 pm just to look at another car on the lot. DJ was still ther My husband and I had been at Crest earlier in the day and returned that night after 8:00 pm just to look at another car on the lot. DJ was still there and even though he was not our salesperson stayed and helped us for 30+ minutes. We came back the next day and purchased the car. The entire team Price, DJ, Ahmad and Johnny were all very helpful and have been in contact since we've purchased the car. I would recommend this team! Unfortunately, I have also had to make use of the body shop at Crest and the customer service in the repair area is also a good team. More
by Biggcar
Employees Worked With
DJ Johnson, Price Clark, Ahmad Alaani
June 29, 2017
Great Customer Service DJ was very professional and attentive. When I first spoke with DJ he provided me with his email and cell phone number. I called DJ often with questio DJ was very professional and attentive. When I first spoke with DJ he provided me with his email and cell phone number. I called DJ often with questions as I am over 2 hours away from the dealership. He was very accommodating and always answered the phone or responded to my text promptly. When he was with another customer he made sure someone else responded quickly. He provided great customer service. I would refer anyone looking for a car to him. More
by Latasha
Employees Worked With
DJ Johnson
June 24, 2017
Price & DJ make you feel like family. Price & DJ were extremely caring and professional in assisting us find the perfect Infinity for our daughter. We currently own three Infiinitys and h Price & DJ were extremely caring and professional in assisting us find the perfect Infinity for our daughter. We currently own three Infiinitys and have been nothing but pleased with them. The service is top notch at Infinity! Price and DJ make you feel like family and I highly recommend them for helping you with your next purchase. More
by boilers89
Employees Worked With
DJ Johnson, Price Clark
June 20, 2017
Pleasant experience DJ made this car buying experience fast and painless. We were pressed for time so he went out of his way to speed everything up! Great service!! DJ made this car buying experience fast and painless. We were pressed for time so he went out of his way to speed everything up! Great service!! More
by LauraR
Employees Worked With
DJ Johnson
