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Crest INFINITI
Frisco, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,176 reviews
Easy Peasy. Out the door with a new QX60 Great experience working with DJ Johnson. Contacting him online originally and after numerous e-mails, a phone call, and a couple of text, I visited Great experience working with DJ Johnson. Contacting him online originally and after numerous e-mails, a phone call, and a couple of text, I visited Crest. DJ was not working when I planned to visit, but after a couple of text messages, he set me up to speak with Gideon Bridges. Gideon was great. Within 30 minutes we reached an agreement. I was in a rush because my son was graduating from 8th grade, so DJ (who had arrived), Gideon, and Josh Brosin feverishly worked to get all the paperwork done, car detailed, and me out the door with my new QX60. Just a pleasure working with this team and would recommend them to anyone. More
Excellent car buying experience with DJ Johnson/Crest Recently (5/20/15) I purchased a Q40 Infiniti from Crest. DJ Johnson was my sales rep; he was great answering my questions, helping with price nego Recently (5/20/15) I purchased a Q40 Infiniti from Crest. DJ Johnson was my sales rep; he was great answering my questions, helping with price negotiation and the delivery of the car. He took the time to cover Q40 features, listen to my price requirements and personally deliver the Q40 to my house at my request. Great job thanks A.Cabrera More
Hats off to DJ Great shopping experience with sales professional DJ Johnson. Listened to my wife and I all through the experience to provide just the vehicle we wan Great shopping experience with sales professional DJ Johnson. Listened to my wife and I all through the experience to provide just the vehicle we wanted. Gave us his full attention even though he had seven appointments that day, thanks for an entire sales team that cover each other. The entire process was no pressure and to the point. We were introduced to the service manager as well as other Crest team members which made us feel at home and welcome. We will definitely recommend Crest Infinity and DJ Johnson. More
DJ Johnson- professional and cordial This gentleman was extremely helpful and was extremely cordial in his business. DJ was to the point and did not waste our time. He knew the cars well This gentleman was extremely helpful and was extremely cordial in his business. DJ was to the point and did not waste our time. He knew the cars well and knew exactly what we wanted. He did not overlook even the smallest request, which is highly unique in a salesman. He made sure our needs were met even after we had purchased our QX80, which is unusual for any salesman.I highly recommend without any reservation dealing with DJ when you go to this dealership. Syed More
DJ Johnson bent over backwards for us on a new QX80 I checked with Sewell and Grubbs before buying from Crest. DJ Johnson was a straight shooter and his service after the sale was above and beyond what I checked with Sewell and Grubbs before buying from Crest. DJ Johnson was a straight shooter and his service after the sale was above and beyond what we expected. I would buy from them again, specifically from DJ and would send my family and friends to buy a car from him as well. More
Great experience all around!!! My salesman was DJ who was amazing from start to finish. He tended to my every need and didn't push the sale on me once. Josh Brosin was great too. Wh My salesman was DJ who was amazing from start to finish. He tended to my every need and didn't push the sale on me once. Josh Brosin was great too. What a great team. Looking forward to buying many more vehicles from them in the future!! More
Excellent Experience DJ went out of his way to work with me and find the exact car that I was looking for. He took the time to find the white Q50 with the light interior t DJ went out of his way to work with me and find the exact car that I was looking for. He took the time to find the white Q50 with the light interior that I wanted so I could test drive in this car not the Q50 that was close by. I didn't walk in with the intention to buy but after working with DJ there was no reason not to. Josh Brosin was excellent to work with in finance and I really appreciated the hospitality. Johnny Sanchez discussed all the details of the navigation and went over any questions I had. All together it was a great experience and DJ made it so easy for me. More
Great Experience! I contacted DJ several months ago about a vehicle, and opted at that time to not purchase. However, my mom was in need of a new vehicle and he was so I contacted DJ several months ago about a vehicle, and opted at that time to not purchase. However, my mom was in need of a new vehicle and he was so professional and eager to earn our business that I went back to him rather than even calling/emailing Sewell. I had been a long time Sewell customer. Crest was professional and made the experience a great one. Thanks again for everything. More
Purchased a QX60 I recently purchased my first infinity vehicle QX60, the whole experience was really good from start to finish. The sales consultant was really friend I recently purchased my first infinity vehicle QX60, the whole experience was really good from start to finish. The sales consultant was really friendly, informative and helped me a lot in the decision to buy an infinity among other options I had, he was really good explaining every feature in the car and gave me a long drive to test the car , something that I really appreciated. He took the time to find out the car with all the features and the color that I was looking for. Great job and yes I would recommend him to my friends, he is a five stars consultant. More
Service Department is the worse The sales experience was great, Tux is the benchmark for a sales rep. The service department was the worse experience I ever had in 20 years as a car The sales experience was great, Tux is the benchmark for a sales rep. The service department was the worse experience I ever had in 20 years as a car owner; A few examples: - They crashed the rear of my SUV inside their garage during a maintenance visit. - On another visit, I was promised the car would be ready on the same day and that was important because I would be on a business trip for a few days; called for a status and they said the car would only be ready next day and I would have to pay for the loaner if I didn't returned it then. - The moonroof had rattle and it took 3 visits for them to fix it - The rear suspension had a weird noise, they asked me to leave the car for it to get fixed and when I got their they told me the part was out of stock; I live 45 min from the dealer each way; More