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Crest INFINITI
Frisco, TX
1,059 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care.
As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area.
If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars.
On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,059 reviews
May 06, 2011
For my first care buing experience, I was absolutely impressed with Crest Infiniti and Talon, our sales Consultant . Everyone I met there was very friendly and wanted to meet all my needs. Talon was g impressed with Crest Infiniti and Talon, our sales Consultant . Everyone I met there was very friendly and wanted to meet all my needs. Talon was great to work with and did an exceptional job in explaining the details of the G37 that I was interested in. He also worked a great deal in getting me the car I wanted for the price I wanted to pay. If you choose Talon as your Sales Consultant I assure you that you will have a pleasant experience. More
by dsherrill
Employees Worked With
Talon Kuhns
April 23, 2011
Richie from New Car Sales was great. New Car Sales Mgr was great. I am disappointed with the customer service I received when dealing with the parts department, a few days after picking up my g37. The was great. I am disappointed with the customer service I received when dealing with the parts department, a few days after picking up my g37. They were not friendly and were put off by the fact I was there inquiring about the purchase of some accessories. Additionally, they were not all that knowledgeable. I called the Parts Dept to inquire about splash guards, and I was told a reasonable price. I was then told I had to come into the dealership before they could order them, not happy about that. Upon my arrival on-site, I was greeted with very unhappy employees, quoted a different price for the exact same part i called about the day before, and was really put off by customer service...quite the difference from my experiences with the sales department. I can't wait to see how my dealings go with the service department in the future! I will be giving the dealership a call today to inquire about the tinting job they did on my g37 sedan, prior to my delivery. It appears the dealership has their own internal person who does tinting because after a few days of getting acquianted with my new car, I realized what a poor job they did on tinting the windows, which was added onto the car a few days before delivery. Lots of dirt and hair under the tint, and lots of bubbles towards the bottom of the windows because they were brushing downward in a hurry. Not cool. More
by Nhess2000
Employees Worked With
Richie, and Parts Dept.
April 07, 2011
This dealership was incredible. They worked with me to make sure that I was as happy as possible. From the initial phone call to the final delivery of my vehicle, they handled the sale with professionali make sure that I was as happy as possible. From the initial phone call to the final delivery of my vehicle, they handled the sale with professionalism and courtesy. They went so far as to personally deliver my new vehicle to my home on a Saturday. When they delivered, they went over everything and stayed until all of our questions were answered. I would recommend this dealership to anyone interested in an Infiniti. Thnaks for everything! More
by cdup
Employees Worked With
Talon Kuhns, Duncan McPhail, Gideon Bridges
April 06, 2011
I recently assisted my granddaughter with her first car buying experience, and the encounter at the very first dealership we went to was an unimaginable disaster! She later got a great deal at another loc buying experience, and the encounter at the very first dealership we went to was an unimaginable disaster! She later got a great deal at another local dealership which introduced me to DealerRater.com. I relied on the reviews at DealerRater to assist me in my second Infiniti purchase; the high dealer rating and many positive reviews of Talon Kuhns lured me to Crest Infinniti. I met Talon and was not disappointed at all, he listened to my needs, reviewed my options and negotiated the best deal possible. I visited Crest to purchase a used FX 35 and left with a new 2011 FX 35 lease. Talon Kuhns was courteous, sincere and efficient in securing a stress-free deal. The entire staff including, Duncan, Matt, Richard and Miles were extremely professional and restored my confidence in car dealerships. I would recommend Crest Infiniti for all your car buying needs. The service is truly outstanding!!! More
by sharolynl
Employees Worked With
Talon Kuhns, Duncan, Matt, Richard, Miles
March 06, 2011
I had a very positive experience leasing a G37 Sedan at Crest. Talon Kuhns followed up with me consistently, just as I asked. Once ready to move forward I scheduled a visit for a test drive. Richie Naci Crest. Talon Kuhns followed up with me consistently, just as I asked. Once ready to move forward I scheduled a visit for a test drive. Richie Naciri was more than helpful in helping me decide on options. The price was what I was looking for from the first offer. When I came in to pick up the car Talon had the whole process streamlined. It was simple, friendly and quick. I would recommend Talon, Richie and Crest Infinit to anyone looking to purchase or lease an Infiniti. More
by ptfranck1
Employees Worked With
Talon Kuhns, Richie Naciri
March 03, 2011
Great Customer Service. Wonderful Experience. Since I arrived to Crest Infiniti everybody was so friendly and helpful. I purchased my new Infiniti from Talon Kuhns and would absolutely recommend him to e arrived to Crest Infiniti everybody was so friendly and helpful. I purchased my new Infiniti from Talon Kuhns and would absolutely recommend him to everyone. He made my buying experience easy and fast at the same time. Once you do business with Crest Infiniti you do not want to go anywhere else. More
by ggzuazoss
Employees Worked With
Talon Kuhns
February 12, 2011
Great experience and very friendly group of professionals. Come into the dealership for service but walked out with a new vehicle. Our Infiniti G37 had a blowout and we were able to find a ma professionals. Come into the dealership for service but walked out with a new vehicle. Our Infiniti G37 had a blowout and we were able to find a match for the tire at the dealership and at a price that was in line with local tire dealers. More
by smhanse1
Employees Worked With
Talon
January 12, 2011
We drove 8 cars before deciding for sure on a G37. We were coming out of a 1998 I30. Talon worked with us on 3 separate visits, from fact-finding to test driving and then color review and selection, were coming out of a 1998 I30. Talon worked with us on 3 separate visits, from fact-finding to test driving and then color review and selection, and was very helpful. Gideon is well-placed in his job in customer service. We had two more visits with Gideon after the actual delivery orientation, and he was most courteous, accurate, and helpful as we learned how to program and use our phone. More
by RNHigbee
Employees Worked With
Talon Kuhns, Gideon Bridges
January 04, 2011
I received information in the mail as well as emails concerning the Infiniti Winter Limited Engagement incentives. I had 10 months left on my 2008 M35 Lease. I contacted Talon and he promptly worked up concerning the Infiniti Winter Limited Engagement incentives. I had 10 months left on my 2008 M35 Lease. I contacted Talon and he promptly worked up some numbers. He gave me some ballpark estimates on the phone. He suggested I come to the dealer as they were making some great year end deals and also suggested I review the new M37 as it was improved from the M35 I currently leased. Talon was exceptional in that he worked to get me out of my M35 lease early and into a new M37. He worked very hard to get me the deal and payment I wanted. I was more than satisfied with his professional handing of the deal as well as going to bat for me, the customer. I would highly recommend him and Crest to anyone in the market for a new luxury car. More
by davedaltex
Employees Worked With
Talon Kuhns
January 04, 2011
Had it not been Talon, Probably I would have bought Lexus. I researched both vehicles (Lexus/Infiniti), test drove both and finally bought Infiniti G37 Journey. I have compared ratings in Consume Lexus. I researched both vehicles (Lexus/Infiniti), test drove both and finally bought Infiniti G37 Journey. I have compared ratings in Consumer Reports for Lexus ES 350 and Infiniti G37. Surprisingly 2011 G37 is rated higher than Lexus ES 350 and more over, Lexus drove felt like driving Camry an G37 felt like driving a BMW / Benz C-class sedan. Consumer reports reported Owner costs more for BMW and Benz and also were rated few notches below G37. Talon helped us in deciding. -Ravi- More
by remani999
Employees Worked With
Talon Kuhns
