Crest Honda

My son took his Honda Civic in for service. He needed a mirror replaced and we had received a notice of recall for the air bag. The service advisor tried to charge him $105 for the air bag recall. He sai mirror replaced and we had received a notice of recall for the air bag. The service advisor tried to charge him $105 for the air bag recall. He said it would take one hour and $105 was their hourly rate. My son argued with him and asked to talked to his manager. Finally he backed off the $105. When the work was completed the dealership listed 3 additional recommendations that they thought should be completed. One item was a brake fluid flush. The brakes had been replaced by another Honda dealership less than 5,000 miles before this. I couldn't believe they recommended this. The problem is the service advisor are working on commission and will recommend work that doesn't need to be completed so they can make additional money. Also while waiting for the car three employees were yelling at each other in the service area. Talk about unprofessional, but I'm not surprised at their actions. More

True professionals. No pressure sales approach. Understanding of needs. One price - no going back and forth. If you are looking for a new or used car - look at Crest Honda first! J. Pruitt Understanding of needs. One price - no going back and forth. If you are looking for a new or used car - look at Crest Honda first! J. Pruitt More

!. Customer service was outstanding on-line, on the telephone, and especially at the dealership in Nashville, TN. 2. Quality of Work - Had every question answered in detail. Had accessories installe telephone, and especially at the dealership in Nashville, TN. 2. Quality of Work - Had every question answered in detail. Had accessories installed on the new Pilot and the workmanship was outstanding. All of the administrative functions were performed in a top notch manner. Vehicle was absolutely spotless at the time of delivery. 3. Friendliness - All of the employees and supervisory personnel we came in contact with were very friendly and went out of their way to be helpful. This aspect of our purchase experience was also very impressive. 4. Overall Experience - Could not ask for a better purchase experience. Absolutely a pleasure to do business with Crest Honda. 5. Price - Could not find a better price for a Honda Pilot EXL. Visited other Honda dealerships, searched extensively on-line (even on Google), and reviewed advertisements in newspapers and magazines. More

I worked with a salesman David Galloway who was very polite, knowledgeable, and eager to help me find the right car. I was very pleased with the whole process of buying a car which can be very stressful polite, knowledgeable, and eager to help me find the right car. I was very pleased with the whole process of buying a car which can be very stressful. More

this dealer ship--listen to me and give me what i wanted--when closing the deal- the young man went step by step operation of the car---not only was evey one nice but we was offer coffee-- it was gre wanted--when closing the deal- the young man went step by step operation of the car---not only was evey one nice but we was offer coffee-- it was great--i will go back again --i can't remember this great service at the last honda dealership we went to---they were more into talking to each other--than helping customers. we got a car--but it was not what i wanted--came int crest , the young man didn't try to talk me out of what i wanted to test drive--i enjoy every minute when dealing with crest--believe me i don't give rating high--most time i feel like that i should leave room for inprovement--but your guy could not have made my experince any better than want it was. thank you so much More

I leased my car from Crest Honda last October and was very happy with Crest's handling of the whole transaction, including dealing with the insurance company. Ever since, I have visited their service cen very happy with Crest's handling of the whole transaction, including dealing with the insurance company. Ever since, I have visited their service center a couple of times for some minor damage (the plastic panel on the bottom of the door had fallen off) and everyone was super nice and courteous. They fixed the problems quickly and with a smile. Will definitely head there should I have any more issues in the future. More

After visiting several car lots, my wife and I decided to visit Crest Honda to purchase a new car. When we arrived, we were met by salesman David Galloway. He was very polite, knowledgeable, and eager to fin visit Crest Honda to purchase a new car. When we arrived, we were met by salesman David Galloway. He was very polite, knowledgeable, and eager to find us the right car. After viewing the selection of cars on the lot, David mentioned that he had just taken in a 2009 Civic with less than 7000 miles and in mint condition. Once the vehicle was inspected and deemed safe to drive, he took us on a test drive. We decided to buy the car, and with Crest’s “Up Front Price” we knew that we were getting a good deal (under both NADA and Kelly Blue Book value!). When it came time to pick-up the car, I was offered but not pressured to buy any additional warranties, insurance, etc… another nice touch by the sales staff. However, I think one of the best things was that Crest went ahead and made our car a “Certified Honda”, thus extending the warranty AT NO CHARGE! Then, I returned to Crest Honda for our car’s first oil change. With the $5 VIP discount and a free tire rotation coupon, our Civic was serviced and ready to go for less than $20 and in less than 20 minutes! In the end, I would definitely recommend Crest Honda to anyone who is interested in buying a new or used car, or just having their Honda serviced. More

Up Front pricing was just that. We looked everywhere for my 2011 Accord with the features I wanted. Angel, the sales associate stayed in touch with us for 2 weeks looking for the car I wanted had it delive my 2011 Accord with the features I wanted. Angel, the sales associate stayed in touch with us for 2 weeks looking for the car I wanted had it delivered to Crest for me to test drive. Great service department too. More

My wife and I have had a number of Honda's all purchased from different dealers as we moved around the country. My wifes last Civic had to be replaced after being in an accident and we wanted to stick with from different dealers as we moved around the country. My wifes last Civic had to be replaced after being in an accident and we wanted to stick with Honda. We looked at a number of dealers in Nashville and Franklin and no one would give me a straight price for the car we wanted. Everyone was trying to get me to come in so we could "discuss" and they could "show us the features." Mind you we've had hondas the last 10 years, we know Hondas and explained we knew what we wanted, we just wanted the best price. No one would give us an out the door price, Crest Honda however did. Within an hour of calling them I had an email with 2 out the door prices for 2 different cars. I called up to validate the total and they confirmed it matched. We went in and test drove the car to make sure we liked the one we saw on line and it was perfect. Sat down to do the paperwork and there was an "optional" charge for security VIN stickers they put on the car but I told them I wanted that waived because I didn't ask for it and they did. They also got me the 0.9% interest which I was surprised I got and I walked away with a better car at the terms I wanted and a smaller payment then we had for a better car (civic replaced with accord.) I'm really impressed with Crest Honda and can see myself and my wife going back when it's time to replace my Ridgeline. Great job, great service. Thanks for the easy car buying experience! More

I came to Crest to buy my wife’s car last year. With a purchase this big, I was sure she would be full of nerves and anxiety, but the team at Crest put her at ease. They made the process easy and fast. Pl purchase this big, I was sure she would be full of nerves and anxiety, but the team at Crest put her at ease. They made the process easy and fast. Plus, we knew we got a great deal! More