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Crest Cadillac - Service Center

Frisco, TX

4.8
553 Reviews
Call Service Center (469) 919-5551

553 Reviews of Crest Cadillac - Service Center

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May 01, 2025

Logan did a great service I live so far and he sent someone to pick up our truck plus send us a car that way we have a car to move around until the truck was been repair 100 ⭐️ More

by Ramon Suarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
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May 02, 2025 -

Crest Cadillac responded

Thank you for sharing your experience! We're so happy to hear that Logan provided excellent service and went the extra mile to ensure you had a car to use while your truck was being repaired. It's great to know that his efforts made the process more convenient for you. We truly appreciate your kind words and the 100⭐️ rating! We look forward to assisting you again in the future!

May 01, 2025

Our service advisor went above and beyond. He help us with an executive I’m leak issue and our extended warranty was expired. More

by SCOTT.A.HENRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Vetrano
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May 02, 2025 -

Crest Cadillac responded

Thank you for sharing your experience! We’re so glad to hear that your service advisor went above and beyond to assist with the issue. We always strive to provide the best possible service, and it’s great to know we were able to help you through it. We appreciate your feedback and look forward to assisting you again in the future!

April 30, 2025

Service is great and appreciative of the service advisors always keeping it real and honest. Thank you More

by CHESHIRE069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2025 -

Crest Cadillac responded

Thank you for your thoughtful review! We're glad to hear that you appreciate the level of service and the honesty from our service advisors—it’s so important to us that every guest feels informed and respected throughout their visit. We truly value your trust and look forward to continuing to provide you with dependable care.

April 29, 2025

Bryan has been my go to for 3 Cadillac cars! ! He is exceptional!!!! He is the reason I keep buying Cadillac!! More

by SHANETSGREENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Oldham
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Apr 30, 2025 -

Crest Cadillac responded

Thank you for sharing your experience! We're thrilled to hear that Bryan has been such a valuable part of your driving journey, and we’re so glad to know he's helped you with three Cadillac vehicles! His exceptional service is exactly what we aim for, and we're glad that it's kept you coming back. We truly appreciate your loyalty and look forward to continuing to serve you in the future!

April 29, 2025

Love this dealership. Very attentive to your needs. Work is done in a timely manner. More

by joyce_pwelch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2025 -

Crest Cadillac responded

Thank you for the great feedback! We're so glad to hear that you love the dealership and that our team has been attentive to your needs. It's wonderful to know that the work was completed promptly and met your expectations. We appreciate your support and look forward to seeing you again!

April 29, 2025

Excellent service I am very please Monica kept me updated and was very courteous and professional More

by LOUISECONOVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica
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May 01, 2025 -

Crest Cadillac responded

Thank you for your kind words! We're thrilled to hear that you received excellent service and that Monica made such a positive impression. Keeping you informed throughout the process and providing courteous, professional support is exactly what we strive for, and we're glad Monica delivered that experience. We appreciate your feedback and look forward to serving you again!

April 28, 2025

Crest Cadillac constantly strives for the best. I am well taken care of and my vehicle is maintained superbly. More

by JMDVAZQUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ybarra
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Apr 29, 2025 -

Crest Cadillac responded

Thank you for your kind words and loyalty. We're proud to provide top-notch service and ensure your vehicle stays in excellent condition.

April 28, 2025

Friendly people, excellent on time service. Monica is great! Wouldn’t go that far normally but Pat Austin makes it worth the trip More

by BURGERMAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Bonin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2025 -

Crest Cadillac responded

Thank you for the kind words! We're glad to hear that you experienced friendly service and timely care during your visit. It's especially wonderful to know Monica made a great impression and that Pat Austin helped make the trip worthwhile—comments like yours mean a lot to our team. We appreciate you taking the time to share your experience and look forward to welcoming you back!

April 27, 2025

Service was great. Very attentive and prompt. Greg was excellent and ensured everything went very smoothly including follow-up. More

by MARVYPOOH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2025 -

Crest Cadillac responded

Thank you for your wonderful feedback! We're so glad to hear that Greg provided you with attentive and prompt service, and that everything went smoothly with his help. We'll be sure to pass along your kind words to him. We truly appreciate your business and look forward to assisting you again!

April 27, 2025

I really was pleased with Crest, I had to drop my car off, they got me home and back up there to pick my car up with no waiting time More

by janbell4316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Barron
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Apr 28, 2025 -

Crest Cadillac responded

Thank you for your feedback! We're glad to hear that your experience with Crest was smooth and convenient, especially with the timely transportation to and from the dealership. Providing hassle-free service is something we take pride in, and it's great to know that everything went seamlessly for you. We appreciate your business and look forward to serving you again!

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