799 Reviews of Crest Cadillac - Service Center
I’m very disappointed with the level of service here. The staff never provides updates on the progress of my vehicle—once it’s dropped off, there’s no communication or follow-up, even when it’s promised. The staff never provides updates on the progress of my vehicle—once it’s dropped off, there’s no communication or follow-up, even when it’s promised. Having recently moved to this area, I had hoped for a seamless experience, but I find myself considering going back to Sewell. The difference in customer service and relationship management is night and day; unfortunately, this location feels years behind. More
Great experience! Professional service and would recommend it. Could always make the purchase process faster but overall it was very good. Sales individual was very pa Professional service and would recommend it. Could always make the purchase process faster but overall it was very good. Sales individual was very patient on allowing us to drive many cars we were interested in and not in high pressure situations! The experience was almost enjoyable! lol recommend this dealership and there was no funny business with the financing either! A+ More
My service was friendly, efficient, and effective. That is all a busy person can ask for these days. Crest Cadillac has exclusively served my Cadillac for 12 years. That is all a busy person can ask for these days. Crest Cadillac has exclusively served my Cadillac for 12 years. More
Very responsive. Great service and friendly people. I always feel like I am a priority when I go in. Great service and friendly people. I always feel like I am a priority when I go in. More
Service department always does an excellent job and Logan is very responsive to our needs is very responsive to our needs More
This is an outstanding dealership with hardworking, customer-focused people. During our recent visit to the service department, we had an excellent experience. Our contact, Logan, was exceptional — fro customer-focused people. During our recent visit to the service department, we had an excellent experience. Our contact, Logan, was exceptional — from scheduling to understanding the issue and ensuring everything was resolved promptly. We've always had great experiences with Crest dealerships, and Crest Cadillac was no exception. Thank you, Logan, for your outstanding support — we truly appreciate it. More
So far my experience with Crest Cadillac has been top notch from sales to finance to service! notch from sales to finance to service! More
Logan is the best service advisor. He always going above and beyond.Efficient, good communication and always trying to find a best solution for the customer. He always going above and beyond.Efficient, good communication and always trying to find a best solution for the customer. More
Arman was awesome and it was because of his great service skills that made this last visit a great experience! skills that made this last visit a great experience! More