479 Reviews of Crest Cadillac - Service Center
GREAT job ! Bryan Oldham did a GREAT job handling all the details of my recent service visit. Straight talk, timely communication, car ready when promised. I hig Bryan Oldham did a GREAT job handling all the details of my recent service visit. Straight talk, timely communication, car ready when promised. I highly recommend this service department. More
Great service! Paul Z took the time to research my vehicle and give us info that had not been relayed to us by another Cadillac dealership. Paul was extremely effici Paul Z took the time to research my vehicle and give us info that had not been relayed to us by another Cadillac dealership. Paul was extremely efficient and got my CTS repaired quickly! Everytime I have been to Crest Cadillac it has been a great experience! We live in Mesquite and have a closer Cadillac dealership but we will go to Crest every time! Worth the drive for great service! Thank you so much! More
Excellent The service adviser very friendly.i will continue to use the same deadler and adviser who have serving my car on my last service.I receive excellent s The service adviser very friendly.i will continue to use the same deadler and adviser who have serving my car on my last service.I receive excellent service each time I take my car in for service. The employees are very friendly, helpful, and are always willing to answ... More
Simply the Best The service managers at Crest Cadillac, truly provide the best in quality service and professionalism. They are customer focused, very knowledgeable, The service managers at Crest Cadillac, truly provide the best in quality service and professionalism. They are customer focused, very knowledgeable, and trustworthy. I have always had a positive experience. More
Excellent Customer Service I receive excellent service each time I take my car in for service. The employees are very friendly, helpful, and are always willing to answer my ques I receive excellent service each time I take my car in for service. The employees are very friendly, helpful, and are always willing to answer my questions. More
Top notch dealership in both sales and service. I have four cars, but only one is a Cadillac. I wish I could take the other three to Crest for the others service needs too. I have four cars, but only one is a Cadillac. I wish I could take the other three to Crest for the others service needs too. More
Got a new tire due to a bulge in sidewall. Live in Texas but was visiting in Iowa when I found a large bulge in the sidewall of my tire. Made it back to Crest to purchase a new tire. Went by Live in Texas but was visiting in Iowa when I found a large bulge in the sidewall of my tire. Made it back to Crest to purchase a new tire. Went by several Cadillac dealers but know I can trust Crest and prayed I would make it back without a blow out. They helped me right a way as they always do. I have nothing but praise for Crest Cadillac and all the associates that work there. Have a 2014 CTS Cadillac I purchased at Crest. More
Always pleased! Friendly and professional! I have been using Crest since I bought my 2008 xxx in 2010 as a used car from another dealer. But my service and warranty coverage has all been done I have been using Crest since I bought my 2008 xxx in 2010 as a used car from another dealer. But my service and warranty coverage has all been done at Crest. Gene Reeves in service has been my service adviser the entire time and I'm very happy with that. He always makes sure I am 100% satisfied. He helps me with every issue I bring up and never pressures me into service that I know I don't need. I have been using car dealers for over 30 years and Crest is one of, if not the best dealership I have used. Not only will I recommend Crest but I will be sure they ask for Gene to help them! Thank you for making every visit friendly and professional! More
Was an extremely pleasant experience From scheduling to the delivery of my vehicle back to my place of employment, a great experience. I was kept in the loop with what they were doing wit From scheduling to the delivery of my vehicle back to my place of employment, a great experience. I was kept in the loop with what they were doing with my car. Definitely would recommend to others. More
Best work in years! Very satisfied with entire visit. When I arrived, Brian advised he would check out the noise and see what was needed. He called he defined the proble Very satisfied with entire visit. When I arrived, Brian advised he would check out the noise and see what was needed. He called he defined the problem, parts needed and cost. He asked if I agreed to do all he mentioned. I did. Tires and idler pulley replaced, and front brakes. When I got my car back, it sounded almost new. Since it is an older Saturn I am very, very pleased. Keep up the fantastic work! More