Crest Cadillac - Service Center

Crest Collision is amazing ! They are very friendly and care about their customers . They keep you informed every step of the process for getting your car back on the road . They are very friendly and care about their customers . They keep you informed every step of the process for getting your car back on the road . More

Service was great. Ty king took very great care of me on my first service. Thank you. Ty king took very great care of me on my first service. Thank you. More

When I got there, there was an issue with my reservation, however, I was treated as if everything was in working. Met with my service advisor (Logan McPherson) and he got the normal maintenance services sch however, I was treated as if everything was in working. Met with my service advisor (Logan McPherson) and he got the normal maintenance services scheduled and also was able to have an electrical problem repaired. Additionally, he arranged for a ride to take me home and pick me up so that I did not need to stay at the dealership all day. It was all appreciated. More

Crest Cadillac has the best service Department in this region and the service managers have always taken excellent care of my needs. region and the service managers have always taken excellent care of my needs. More

Great job and communications. Was able to fix the problem in a timely manor and get our car back. . Was able to fix the problem in a timely manor and get our car back. . More

horrible experience with the service here. Completely unprofessional and did not give timely updates and has been hard to work with Completely unprofessional and did not give timely updates and has been hard to work with More

I came from out of town to a doctors appt. Told to be there at 7 it would take about four hours. Ended up getting my car back around 2:30. Had to sit in the waiting room after appointm Told to be there at 7 it would take about four hours. Ended up getting my car back around 2:30. Had to sit in the waiting room after appointment for three hours. More

Greg Vetrano is Amazing. We had a wonderful experience because of him. We absolutely will continue servicing and potential future purchase because of the fantastic customer w We had a wonderful experience because of him. We absolutely will continue servicing and potential future purchase because of the fantastic customer we reviewed from Greg. More

Excellent service. Shawn is always helpful and keeps my service needs up to date so I don't need to worry about my car having any issues. Shawn is always helpful and keeps my service needs up to date so I don't need to worry about my car having any issues. More

Chase definitely made an effort to take care of his customer even through a mistake was made. He genuinely wanted his customer experience to be positive and did his best. He was genuine and honest and customer even through a mistake was made. He genuinely wanted his customer experience to be positive and did his best. He was genuine and honest and made effort - the service manger was different story 100%, if he were one of my PMs and treated a customer (me) like he did, he would have been written up at the very least. His customer service skills were terrible, he treated the customer like I did something wrong and had an attitude acting like a petulant 5 year old child. I was offended by his attitude. More